AccuConference Verified Reviews & Ratings
Founded in 2002, AccuConference offers users a wide variety of hosted conference calling services including Audio, Video, and Web Conferencing. With their solutions users are able to complete a number of different tasks such as speaking to hundreds of employees/clients over the phone, delivering a PowerPoint presentation online, setting up custom 800 number for their business, and much more. In doing so, the provider offers both conference call services, which include Toll-Free Conference Calling, Operator Services, International Conferencing, and Transcription Services; and web conferencing services, which includes video conferencing. Both modes of service come with their own set of features. Conference Calling includes recording and playback, live call screen, pre-conference/green room, lecture mode, Q&A controls, web conferencing (share PowerPoint, host polls, text-chat with participants), star commands, International out-dial, and blast dial/web out-dial. Separate from this, Web Conferencing features include conference control, PowerPoint presentation, document sharing, application sharing, web page viewing, and multi-party video. In addition to these services, AccuConference also offers Event Planning services from 7.9¢/minute. Pricing varies between services. For example, Operator services are available from 12¢/minute and Web Conferencing from 7.9¢/minute. In regards to support, AccuConference offers users various support resources such as Outlook Plugin, Rate Calculator, eBooks, White Papers, Press Releases, Email Conference Brochure, Conference Call Tips and Etiquette Guides, a Gloassary, and FAQs categorizes by services, use, and general. Additionally, users are able to receive support via live chat, customer portal, and phone.