Overall
4.9
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Bandwidth

Bandwidth Verified Reviews & Ratings

Founded by David Morken in 1999 as a home office start-up, Bandwidth has since grown into a massive platform...
1999
Year Founded
100%
Recommend It
1
User Reviews
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The layout is nice as well as the…

The layout is nice as well as the ease-of -use. For porting I really like the ability to set to auto port time or manual port times based on my customer criteria. Number ordering is fairly simple and straight forward. Would recommend reviewing their self-paced video on how to order DIDs in their portal. Excellent CSR search capability as well. When going to confirm a DID order if you do not have your browser set to full size you can miss the button to submit the order. Would like to see this page scale to browser size and show the submit button for DID orders

The layout is nice as well as the ease-of -use. For porting I really like the ability to set to auto port time or manual port times based on my customer criteria. Number ordering is fairly simple and straight forward.

Would recommend reviewing their self-paced video on how to order DIDs in their portal. Excellent CSR search capability as well.

When going to confirm a DID order if you do not have your browser set to full size you can miss the button to submit the order. Would like to see this page scale to browser size and show the submit button for DID orders

Would Recommend: Yes
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Provider Overview

Founded by David Morken in 1999 as a home office start-up, Bandwidth has since grown into a massive platform utilized by businesses, and even other service providers. By offering API services, organizations can utilize Bandwidth’s platform to add communication channels to their applications or websites, including calling, texting and 911 support.

Bandwidth powers some of the largest communication names, including Skype, RingCentral, UberConference and even number assignment of Google Voice. In 2017 Bandwidth had an initial public offering on the NASDAQ, and continues to operate as a Publicly Traded organization. Located in Raleigh, North Carolina, Bandwidth’s headquarters is located on the Centennial Campus of North Carolina State University.

Bandwidth Pricing and Services

  • Inbound calling
  • Outbound calling
  • Toll-free Support
  • Domestic and International Long Distance
  • Expanded Local Calling
  • E-911 Support
  • White Page Listing
  • 24×7 Network Operation Centers
  • Multiple Pricing Models
  • Inbound Caller ID and Location
  • 4-1-1 and Operator Services

Editor’s Bottom Line of Bandwidth

 

Bandwidth’s SIP Trunking services provide a greater level of control and flexibility not found in most providers on the market. Since Bandwidth owns their own nationwide, all-IP network, they can provide users with enhanced management and administrative control. Of course, one of the main selling point of Bandwidth’s SIP Trunking service is the inherit cost savings that come from utilizing a SIP Trunking service of standard or analogue telephone connections. Overall, SIP Trunks are not only less expensive than analog circuits, but they also maintain the same level of service quality we have come to expect from standard telephony solutions.

Unlike most vendors, Bandwidth does not share their pricing on their website and instead requests that prospects directly contact a sales agent to learn more about the multiple pricing models available. This also brings the added benefit of truly custom-tailored solutions and platforms. Bandwidth’s service of course includes all the necessary features for a complete SIP solution, including toll-free number support, both domestic and international long-distance calling, and even E-911 support.  To ensure nothing goes wrong, or that when things do go wrong users can receive the help they need, Bandwidth provides 24/7 support, 365 days a year.

Your organization can also have piece of mind with Bandwidth’s platform, knowing that the provider powers some impressive customers and solutions, including aspects of Skype, RingCentral, UberConference and even Google Voice. Overall, Bandwidth’s SIP Trunking solution offers a seamless integration with an existing IP PBX, to carry over existing functionality while expanding the solution at the same time. In fact, Bandwidth offers interoperability with the vast majority of IP PBX available around the world.

Screenshots
  • Bandwith Dashboard
    Bandwith Dashboard
  • Bandwith Number Importing
    Bandwith Number Importing

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