Overall
4.3
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VoIPLy

VoIPLy Verified Reviews & Ratings

Pittsburgh, PA
With humble beginnings in 2012, VoIPLy recognized that the Cloud was more than just another passing trend. With a...
2013
Year Founded
74%
Recommend It
120
User Reviews
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Support is great along with price but…

Support is great along with price but the phone app works when it want to and the home phone is the same way. I have call support about once a week because one or the other not working. Who would think that a minimum 300 characters need to right a review. This service really suck. I am going to find another company for my phone service.

Support is great along with price but the phone app works when it want to and the home phone is the same way. I have call support about once a week because one or the other not working. Who would think that a minimum 300 characters need to right a review. This service really suck. I am going to find another company for my phone service.

Pros: Quality, Support, Price.
Cons: Don't work all the time.
Would Recommend: No

I had an issue with my new number, but…

I had an issue with my new number, but when I notified Voiply they resolved it within moments. I am loving the call forwarding and the voice message/email transcribe features. The price is better than many other services as well. The setup online was easy, the equipment arrived in a timely manner, and was easy to install. Win/win.

I had an issue with my new number, but when I notified Voiply they resolved it within moments. I am loving the call forwarding and the voice message/email transcribe features. The price is better than many other services as well. The setup online was easy, the equipment arrived in a timely manner, and was easy to install. Win/win.

Pros: We are loving the call forwardingg.
Cons: I have none so far.
Would Recommend: Yes
Spencer M.'s review forVoIPLy

I switched from another VOIP provider…

I switched from another VOIP provider who was having ongoing technical issues affecting my business. I switched to VOIPLY and was pleasantly surprised and relieved at the fast service, deployment and overall care I was given. The call quality has been consistently excellent, and guess what? No tech issues after two months of service.

I switched from another VOIP provider who was having ongoing technical issues affecting my business. I switched to VOIPLY and was pleasantly surprised and relieved at the fast service, deployment and overall care I was given. The call quality has been consistently excellent, and guess what? No tech issues after two months of service.

Would Recommend: Yes
David W.'s review forVoIPLy

I have rated Voiply honestly, and the…

I have rated Voiply honestly, and the honest truth is that I’m quite satisfied with the service,, but you should know that they pay users $25 to write a review. (I’m not going to take their money.) They don’t dictate the content, but based on their unsolicited email to me — “Thanks for leaving us such a wonderful & positive review” — I presume they only make this offer to people who have written positive reviews of them elsewhere. I may be wrong about that, but companies who pay for reviews are, intentionally or not, corrupting the review stream, in my opinion.

I have rated Voiply honestly, and the honest truth is that I’m quite satisfied with the service,, but you should know that they pay users $25 to write a review. (I’m not going to take their money.) They don’t dictate the content, but based on their unsolicited email to me — “Thanks for leaving us such a wonderful & positive review” — I presume they only make this offer to people who have written positive reviews of them elsewhere. I may be wrong about that, but companies who pay for reviews are, intentionally or not, corrupting the review stream, in my opinion.

Would Recommend: Yes
Brian M.'s review forVoIPLy

I’ve recently started using the Voiply…

I’ve recently started using the Voiply service and have found it to be very reliable with good sound quality. I really like having the additional app on my cellphone as well. I have reached out to support during the service up and also periodically to ask questions they have been very responsive and good with their responses.

I’ve recently started using the Voiply service and have found it to be very reliable with good sound quality. I really like having the additional app on my cellphone as well. I have reached out to support during the service up and also periodically to ask questions they have been very responsive and good with their responses.

Pros: Sound quality and support knowledge and responsiveness.
Cons: None.
Would Recommend: Yes

I have always bundled my phone service…

I have always bundled my phone service with my ISP. However, the cost kept going up and the service was getting worse. So, I was ready to cut the cord. At first, I was reluctant. Was concerned about the quality and liability of the service. However, I’m glad I change over to VOIPLY. Switching was easy, setup was easy, and porting the old number was easy.

I have always bundled my phone service with my ISP. However, the cost kept going up and the service was getting worse. So, I was ready to cut the cord. At first, I was reluctant. Was concerned about the quality and liability of the service. However, I’m glad I change over to VOIPLY. Switching was easy, setup was easy, and porting the old number was easy.

Would Recommend: Yes

After being with Vonage for over 15…

After being with Vonage for over 15 years, I was looking to cut costs but not quality and customer service. By switching, I’ve saved over 50% for my VOIP costs and was able to continue to have an easy transition/porting, very good customer support, and exceptional quality of service. I’m missing a few features from the App that VOIPLY could work upon, but other than that, I’m a happy and satisfied convert!

After being with Vonage for over 15 years, I was looking to cut costs but not quality and customer service. By switching, I’ve saved over 50% for my VOIP costs and was able to continue to have an easy transition/porting, very good customer support, and exceptional quality of service.

I’m missing a few features from the App that VOIPLY could work upon, but other than that, I’m a happy and satisfied convert!

Pros: None.
Cons: Could use a few features through its app such as call blocking.
Would Recommend: Yes

I was having support problems with a…

I was having support problems with a competitor after nearly 3 years….my service stopped working and their support was not 24/7 with no follow up. I searched for a new provider and selected VOIPLY. I now have 24/7 support when needed, and excellent service. The audio is great, the call log and scam detector are a plus. I highly recommend VOIPLY.

I was having support problems with a competitor after nearly 3 years….my service stopped working and their support was not 24/7 with no follow up. I searched for a new provider and selected VOIPLY. I now have 24/7 support when needed, and excellent service. The audio is great, the call log and scam detector are a plus. I highly recommend VOIPLY.

Pros: Audio clarity, price, support.
Cons: None.
Would Recommend: Yes

I was searching for a reliable,…

I was searching for a reliable, competitive and reasonably priced service for my home number and found Voiply that met my criteria (definitely the call quality after the installation). I shared my search with my brother who also ordered the service soon after. After using the service for a month with a first hand experience, I switched to annual billing resulting into further savings and hoping to enjoy the service with same quality and exceptional QUICK customer service. I would definitely not hesitate to recommend and use Voiply for your home service.

I was searching for a reliable, competitive and reasonably priced service for my home number and found Voiply that met my criteria (definitely the call quality after the installation). I shared my search with my brother who also ordered the service soon after. After using the service for a month with a first hand experience, I switched to annual billing resulting into further savings and hoping to enjoy the service with same quality and exceptional QUICK customer service. I would definitely not hesitate to recommend and use Voiply for your home service.

Would Recommend: Yes
David P.'s review forVoIPLy

Finally cut the cord from cable but…

Finally cut the cord from cable but wanted to keep the number I’v has for so many years. Gave VOIPLY a try and it was better than what I had. The Robo blocker works so much better. Calls are clear and its just perfect for the cost. I switched to annual billing once I saw how good it worked. If you have a good internet connection this will work great for you.

Finally cut the cord from cable but wanted to keep the number I’v has for so many years. Gave VOIPLY a try and it was better than what I had. The Robo blocker works so much better. Calls are clear and its just perfect for the cost. I switched to annual billing once I saw how good it worked. If you have a good internet connection this will work great for you.

Pros: Robo blocker is awesome.
Cons: None so far.
Would Recommend: Yes
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Provider Overview

With humble beginnings in 2012, VoIPLy recognized that the Cloud was more than just another passing trend. With a focus on Unified Communications, leveraging the latest technologies, VoIPLy’s mission is to be at the forefront of servicing SMB’s worldwide. With over 5,000 businesses served, VoIPLy’ proudly claims their hard work has paid off — but continues to work towards innovation and remaining at the cusp of communication technologies. With their own proprietary solution, VoIPLy has been building, changing, and expanding their platform for the last 10 years.

With core values highlighting “simplicity, reliability and customer service,” VoIPLy manages to hit the trifecta of a quality VoIP provider. VoIPLy includes the major features any business would need, racking up over 60 included features, all included in even the most basic Business Pro package. VoIPLy claims to cut phone bills by 50%, through the vast number of included features, no contracts and setup fees, and more importantly free phones included with service. If your business is just looking to switch to a Hosted PBX provider, VoIPLy might stand as one a very cost effective entry the Cloud market for SMBs.

 

VoIPly Pricing and Services

 

Business Pro – $15 per month

  • Unlimited US Calling
  • Free Auto Attendants
  • HD Voice
  • Free Hold Music
  • Voicemail to Email
  • US Based Support
  • 99.99% Uptime

Available Phones

  • Standard Phone: Free
    • 2 Line Keys
    • HD Audio with Speakerphone
    • 3 Way Conference Calling
    • Dual Switch 10/100 Mbps
    • Warranty -1yr
  • Deluxe Phone: $50.00
    • 8 Line Keys and 32 BLF/Speed Dial
    • HD Audio with Speakerphone
    • 4 Way Conference Calling
    • Dual Switch 10/100/1000 Mbps
    • Warranty – 1yr
  • Cordless Phone: $75.00
    • 100ft Range Outdoors, 150ft indoors
    • 20hr Talk Time, 250hr Standby Time
    • HD Audio with Speakerphone and Handset
    • 3 way Conference Calling
    • Gigabit Ethernet and POE Support
    • Warranty – 1 yr
  • Conference Phone: $300.00
    • 4.3 inch (800 x 480) Touch Screen
    • Access to Google Play Store
    • 7 Way Conference Calling
    • Bluetooth for Headsets and Phones
    • HD Speakerphone with 3 Microphones
    • Built in WiFi and Gigabit Ethernet
    • Warranty – 1 yr

 All Features Available:

  • Auto Attendants
  • Ring Groups
  • Dial By Name Directory
  • 911 Emergency Calling
  • Toll Free Numbers
  • Voicemail to Email
  • Announcements
  • Business Hour Rules
  • Extension Dialing
  • Busy Lamp Field
  • Enhanced Music on Hold
  • HD Conference Suites
  • Paging and Intercom
  • International Dialing
  • Click to Call
  • Operator Panel
  • Call Center Queue
  • Call Recording
  • Call Screening
  • Call Detail Records
  • Missed Call Notification
  • Visual Voicemail
  • Email to Fax
  • Video Conferencing
  • Online Meetings
  • Business SMS
  • Developer API

 

Editor’s Bottom Line of VoIPly

 

With headquarters based in Pittsburgh, PA, VoIPLy is dedicated to the mission of providing reliable, simple, and cost effective Unified Communications. With a major focus on the SMB market, VoIPLy offers a very competitive Business plan that rivals some of the largest providers. With such a low entry cost, no contracts or setup fees, and 60 included features, VoIPLy already has a recipe for a compelling offering. However, add in a 30 day money back guarantee, and on top of it free IP phones for your new service, and VoIPLy brings to the table one of the best solutions for any business migrating over to a Hosted PBX.

While the free phones are basic, VoIPLy helps remove some of the initial barrier to entry VoIP, and even allows users to upgrade to more advanced phones. But if phones aren’t all you need, then VoIPLy should have you covered with a massive feature set — including Auto Attendants, Toll Free Numbers, International Dialing, Call Recording, Online Meeting and even Video Conferencing for no extra cost. VoIPLy themselves explain how the provider aims to stay at the forefront of technology and innovation, and that is evident in the inclusion of not only Online Meetings but even a Developer API to build your own unique integrations.

In fact, the inclusion of access to a Developer API helps set VoIPLy apart from other similar providers, aiming towards the SMB side of the market. While a cost effective VoIP solution isn’t very difficult to come by, one that includes as much as VoIPLy does (including IP phones and a Developer API) is fairly unique. For the teams that still need it, Virtual Faxing is included with VoIPLy service as well — which can be a major factor for certain SMBs, depending on the industry.

Support should have you covered as well. VoIPLy offers both 24/7 email and live chat, along with phone support for 8am to 8pm EST. While a relatively new company into the Hosted PBX and VoIP industry, VoIPLy still manages to offer one of the most compelling Business plans for the cost conscious SMB. While not their main audience, VoIPLy does have a strong enough solution for even larger sized teams that need a simple and easy VoIP solution, especially when migrating from a legacy system.

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