|Monthly Costs Range||Requires Quote||3 tiers, ranging from $69.99 - $129.99||Requires Quote||Small Business $89, Professional $139, Enterprise $169||Requires Quote||10 Ports $99/mo, 100 ports $300/mo, 500 ports $900/mo, 1000 ports $1500/mo|
|Types of Call Center Solutions Offered||Inbound, Outbound, Blended||Inbound, Outbound, Blended||Inbound, Outbound, Blended||Inbound, Outbound, Blended||Inbound, Outbound, Blended||Outbound|
|Setup Fee||Fees Vary||Varies By Plan||Free Setup|
|Number Port Fee|
|International Calling Options|
|Money Back Guarantee||N/A||N/A||N/A||Free Trial||Free Trial|
|Campaign Specific Caller ID|
|Dialer List Management|
|Location Specific Caller ID|
|Reporting & Analytics|
|Script Design Options|
|Number of Data Centers||Under 10||4||4||N/A||30||N/A|
|Fully Redundant Network||2 in the US, 2 in Europe||N/A|
|Service Level Agreement||N/A|
|Realtime System Status Monitoring|
|Customer Support & Service|
|Hours of Operation||24/7/365||24/7/365||24/7 emergency care, 12p-5p standard customer care. Care plus increases to 24/7 customer care, plus a dedicated rep||8am to 6pm EST||Mon to Fri: 5am to 6pm PST, Sat to Sun: 6am to 5pm PST||Mon to Fri - 9am to 7pm Sat: 9am to 7pm Sunday: Closed|
|Online Ticket Submissions|
|In Person Training|
Predictive Dialer Software Reviews from Users:
It’s clean, simple and very user-friendly. The online chat support staff are accommodating and explains everything in detail. The system has minimal...
This is by far the worst VoIP system I’ve ever used. The web GUI is nice in that it allows integration with internal websites, but the communication...
As a marketing manager, I highly recommend CONVOSO’s dialer. It has increased our team’s productivity and efficiency with intelligent call...
Convoso team is great to work with and the system has been very useful for my team. Simple start up process. From the discovery call to roll out everyone...
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