|Monthly Costs Range||Requires Quote||3 tiers, ranging from $69.99 - $129.99||Requires Quote||Small Business $89, Professional $139, Enterprise $169||Requires Quote||10 Ports $99/mo, 100 ports $300/mo, 500 ports $900/mo, 1000 ports $1500/mo|
|Types of Call Center Solutions Offered||Inbound, Outbound, Blended||Inbound, Outbound, Blended||Inbound, Outbound, Blended||Inbound, Outbound, Blended||Inbound, Outbound, Blended||Outbound|
|Setup Fee||Fees Vary||Varies By Plan||Free Setup|
|Number Port Fee|
|International Calling Options|
|Money Back Guarantee||N/A||N/A||N/A||Free Trial||Free Trial|
|Campaign Specific Caller ID|
|Dialer List Management|
|Location Specific Caller ID|
|Reporting & Analytics|
|Script Design Options|
|Number of Data Centers||Under 10||4||4||N/A||30||N/A|
|Fully Redundant Network||2 in the US, 2 in Europe||N/A|
|Service Level Agreement||N/A|
|Realtime System Status Monitoring|
|Customer Support & Service|
|Hours of Operation||24/7/365||24/7/365||24/7 emergency care, 12p-5p standard customer care. Care plus increases to 24/7 customer care, plus a dedicated rep||8am to 6pm EST||Mon to Fri: 5am to 6pm PST, Sat to Sun: 6am to 5pm PST||Mon to Fri - 9am to 7pm Sat: 9am to 7pm Sunday: Closed|
|Online Ticket Submissions|
|In Person Training|
Predictive Dialer Software Reviews from Users:
Convoso is user friendly and has great customer service. Easy platform to work off of to streamline my business! Perfect for lead management by allowing me...
Excellent Service Thaddius and Edward are 2 of the most attentive professionals in the biz. They helped us register our numbers, create a call-call...
Convoso has been a great partner to our business. The software has allowed us to manage our call center 100% remotely. The software lacks...
I enjoy the layout and it is easy to navigate as an administrator. Reporting is also easy to use and customize. Not all 5 stars due to some issues with the...
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