|Monthly Costs Range||Requires Quote||3 tiers, ranging from $69.99 - $129.99||Requires Quote||Small Business $89, Professional $139, Enterprise $169||Requires Quote||10 Ports $99/mo, 100 ports $300/mo, 500 ports $900/mo, 1000 ports $1500/mo|
|Types of Call Center Solutions Offered||Inbound, Outbound, Blended||Inbound, Outbound, Blended||Inbound, Outbound, Blended||Inbound, Outbound, Blended||Inbound, Outbound, Blended||Outbound|
|Setup Fee||Fees Vary||Varies By Plan||Free Setup|
|Number Port Fee|
|International Calling Options|
|Money Back Guarantee||N/A||N/A||N/A||Free Trial||Free Trial|
|Campaign Specific Caller ID|
|Dialer List Management|
|Location Specific Caller ID|
|Reporting & Analytics|
|Script Design Options|
|Number of Data Centers||Under 10||4||4||N/A||30||N/A|
|Fully Redundant Network||2 in the US, 2 in Europe||N/A|
|Service Level Agreement||N/A|
|Realtime System Status Monitoring|
|Customer Support & Service|
|Hours of Operation||24/7/365||24/7/365||24/7 emergency care, 12p-5p standard customer care. Care plus increases to 24/7 customer care, plus a dedicated rep||8am to 6pm EST||Mon to Fri: 5am to 6pm PST, Sat to Sun: 6am to 5pm PST||Mon to Fri - 9am to 7pm Sat: 9am to 7pm Sunday: Closed|
|Online Ticket Submissions|
|In Person Training|
Predictive Dialer Software Reviews from Users:
Convoso is a good dialer. Its easy to use and gets the job done. Unfortunately, Convoso doesn’t know how to treat it’s customers. They act as if ...
This is one of those tools you really wish to have heard 4-5 years ago. You just need to set up your workflow, upload your leads and enjoy the show, if you...
I like the simplicity of the contact organization. The auto-calling feature basically eliminates call reluctance by getting you on the phone immediately!...
Pros — Product is good and support is good though it took awhile sometimes but they will try to resolve the issue even it takes some times....
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