Overall
4.5
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1VoIP

1VoIP Verified Reviews & Ratings

Oklahoma City, OK
Headquartered in Oklahoma City, OK, 1-VoIP was built on the premise that excellent service and support will better retain...
2005
Year Founded
87%
Recommend It
53
User Reviews
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I have been a VZ customer for years…

I have been a VZ customer for years and have ALWAYS hated them. I finally had enough and researched providers on-line. After comparing the top rated companies I reached out to three of them by email. 1-VolP called me right away. The Rep was knowledgeable and answered all of my questions and followed up with an email immediately. I place the order on-line a week later. Every step of the way has been flawless. After using the system for a month, I had my old number ported over, again without a hitch. 1-VolP kept me updated each step of the way. The voice quality is excellent and the web site is easy to navigate. I called with a question last week just to see if I could speak to a rep. again top notch! i give this company the highest rating and would recommend them without reservation to anyone. I can’t say that about very many companies. i have already told at least 10 people about 1-VolP.

I have been a VZ customer for years and have ALWAYS hated them. I finally had enough and researched providers on-line. After comparing the top rated companies I reached out to three of them by email. 1-VolP called me right away. The Rep was knowledgeable and answered all of my questions and followed up with an email immediately. I place the order on-line a week later. Every step of the way has been flawless. After using the system for a month, I had my old number ported over, again without a hitch. 1-VolP kept me updated each step of the way. The voice quality is excellent and the web site is easy to navigate. I called with a question last week just to see if I could speak to a rep. again top notch! i give this company the highest rating and would recommend them without reservation to anyone. I can’t say that about very many companies. i have already told at least 10 people about 1-VolP.

Pros: Quality and Price.
Cons: None.
Would Recommend: Yes

Been 1-VoIP customers for two years…

Been 1-VoIP customers for two years, and really like it. The only drawback is that one number we dial among the many takes more than one try to connect and when we connect the clarity quality is poor or sporadic. We aren’t sure why this one number is affected this way. Apart from this one issue we are satisfied.

Been 1-VoIP customers for two years, and really like it. The only drawback is that one number we dial among the many takes more than one try to connect and when we connect the clarity quality is poor or sporadic. We aren’t sure why this one number is affected this way. Apart from this one issue we are satisfied.

Pros: Cheaper.
Cons: One number we have trouble connecting and the sound quality is bad.
Would Recommend: Yes

I have been using 1-VOIP as our pri…

I have been using 1-VOIP as our primary home phone for the past 8 years (it was called VoipYourLife then) and I’m very satisfied with the quality of its services, hence, am recommending it to others and to fellow Canadians, as well.

I have been using 1-VOIP as our primary home phone for the past 8 years (it was called VoipYourLife then) and I’m very satisfied with the quality of its services, hence, am recommending it to others and to fellow Canadians, as well.

Pros: Excellent quality of call, features, portability convenience and good customer support.
Cons: The country I'm interested in is not included in the 30 free international callling destination.
Would Recommend: Yes

Wish I would have known about this…

Wish I would have known about this service sooner. Call quality and functionality are great! Set up was a breeze with all the instructions provided. I have to admit, I was sceptical when I opened the box and saw what a tiny device would soon become our home phone interface. After a year of service, we couldn’t be happier.

Wish I would have known about this service sooner. Call quality and functionality are great! Set up was a breeze with all the instructions provided. I have to admit, I was sceptical when I opened the box and saw what a tiny device would soon become our home phone interface. After a year of service, we couldn’t be happier.

Pros: Crystal clear voice quality. All the functionality of our landline at a fractio of the cost.
Cons: None.
Would Recommend: Yes
David H.'s review for1VoIP

I am old, but I am able to get along…

I am old, but I am able to get along with this service, saves me money. I ended up with this through getting Google Fiber. They are leaving Louisville, but I will try to keep the VoIP. Let’s hope I can figure that out without a gap. I will go to the HELP section!

I am old, but I am able to get along with this service, saves me money. I ended up with this through getting Google Fiber. They are leaving Louisville, but I will try to keep the VoIP. Let’s hope I can figure that out without a gap. I will go to the HELP section!

Would Recommend: Yes
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Provider Overview

Headquartered in Oklahoma City, OK, 1-VoIP was built on the premise that excellent service and support will better retain customers than long-term contracts. To that end, all of the services they offer are contract-free. 1-VoIP is so confident in their network that they offer a 99.999% uptime SLA, and take care that the audio is of the highest quality. 1-VoIP offers both hosted VoIP and SIP trunking to SMBs, and residential service as well.

 

1-VoIP Pricing and Services

 

Prices Start At

  • Residential: $8.97/mo for 500 outbound minutes
  • Business: $49.97/mo 3,000 minutes for 1-5 users
  • SIP Trunking: $25/mo each 2,000 minutes.

Available Products and Services

Residential:

  • Premier Basic, $14.97/mo: Unlimited incoming minutes; 500 outbound minutes.
  • Premier Unlimited, $23.97/mo or $189/yr: Unlimited inbound and outbound minutes.
  • Premier Global: $29.97/mo or $233/yr: Unlimited inbound and outbound minutes plus unlimited calls to 30 countries.

Business:

  • Lite, $49.97/mo (plus $9.95/add’l user): 1-5 users can call up to 3,000 minutes, unlimited inbound calls.
  • Professional, $99.97/mo (plus $9.95/add’l user): 5-15 users can call up to 5,000 minutes, unlimited inbound calls.
  • Enterprise, $179.97/mo (plus 9.95/add’l user): 15-100 users call use up to 10,000 minutes, unlimited inbound calls.

SIP Trunking:.

  • $25/mo for every 2,000 minutes
  • $4.95/mo for local number.
  • $5.95/mo for toll-free number.
  • Optional Cisco RV082 Router for $99.99, or Cisco WRV4400N for $149.99, shipping $30 extra for either.
  • $24.90 activation charge.

Free Residential features include:

  • 24/7 US-based support
  • 99.999% Service Level Guarantee
  • Music on hold
  • Paperless fax-to-email
  • Call routing
  • Digital softphone
  • Reject/accept calls from certain numbers
  • Virtual number (up to two phone numbers)
  • Custom announcement to inbound calls
  • Wake up call

Business Features include:

  • Music on hold
  • 24/7 US-based support
  • 99.999% SLA
  • Extension transfer
  • Auto attendant
  • Call treatment, including business hours
  • Paperless fax-to-email

 

Editor’s Bottom Line of 1-VoIP

1-VoIP stands out from the pack with a very impressive 99.999% SLA. Their hosted PBX features are no more or no less than I would expect from a top-notch VoIP provider. Their SIP trunking rates are a good deal. Their residential service is average, but I’ve seen better prices on similar services.

Screenshots
  • Wake Up Call
    Wake Up Call
  • Voicemail
    Voicemail
  • Account
    Account

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