1VoIP

The calls don’t sound nearly as good as a land line. Probably about the same as a cell phone with a less than great signal. But that was ok for the savings. However, after the first year is over there’s a HUGE price spike to about 250% of what year one was. MAJOR RIPOFF and more expensive than I was paying for a land line.

I used Vonage for a year for my business and residential service. I loved them and Vonage is a service that’s hard to beat when it comes to features and quality. I also loved the fact that their admin dashboard is so incredibly simple that it is virtually idiot proof. When I made the switch to 1-Voip, I admit I was intimidated by their admin portal for business service because I know absolutely nothing about setting up a sip telephone server…literally nothing. 1-Voip support was incredibly patient with me as we worked to set up my features to mimic my Vonage settings. We walked step by step together and when we finished, everything was set up exactly how I wanted and needed. On the residential side, the only hitch came with porting my number. Vonage made that difficult, which didn’t surprise me, but we did get everything set up minus my number that Vonage holds hostage to this day. That’s no reflection on 1-Voip because they’re like me…at Vonage’s mercy trying to get my number ported. I can, without hesitation, recommend 1-Voip. For me, they helped me achieve two goals…finding a local telephone company and a provider that does whatever they must to ensure that I had a great experience switching telephone providers. They are reliable, always there when I need them, and the quality of my calls is crystal clear whether I make a call from my desk phone or my cell phone. 1-Voip is clearly a hidden gem in the confusing world of telephone providers.

I appreciate the time that Bryce and Dylan took to handle ALL of my questions in terms of sales and customer support. They worked together to make sure that everything was set up correctly and that I understood the process and features. I am excited to begin using our business phone/fax. Great job in overcoming obstacles.

I liked product & service. Annual renewal came up & price charged to Visa more than doubled. Called to inquire, twice, was on hold too long; never spoke to anyone. Thus, contacted Visa thinking card got “hacked.” Finally got 1-voip human who “fixed” the charge. But because I called Visa was “fired.”

I have been a VZ customer for years and have ALWAYS hated them. I finally had enough and researched providers on-line. After comparing the top rated companies I reached out to three of them by email. 1-VolP called me right away. The Rep was knowledgeable and answered all of my questions and followed up with an email immediately. I place the order on-line a week later. Every step of the way has been flawless. After using the system for a month, I had my old number ported over, again without a hitch. 1-VolP kept me updated each step of the way. The voice quality is excellent and the web site is easy to navigate. I called with a question last week just to see if I could speak to a rep. again top notch! i give this company the highest rating and would recommend them without reservation to anyone. I can’t say that about very many companies. i have already told at least 10 people about 1-VolP.

Been 1-VoIP customers for two years, and really like it. The only drawback is that one number we dial among the many takes more than one try to connect and when we connect the clarity quality is poor or sporadic. We aren’t sure why this one number is affected this way. Apart from this one issue we are satisfied.

I have been using 1-VOIP as our primary home phone for the past 8 years (it was called VoipYourLife then) and I’m very satisfied with the quality of its services, hence, am recommending it to others and to fellow Canadians, as well.

Wish I would have known about this service sooner. Call quality and functionality are great! Set up was a breeze with all the instructions provided. I have to admit, I was sceptical when I opened the box and saw what a tiny device would soon become our home phone interface. After a year of service, we couldn’t be happier.

I am old, but I am able to get along with this service, saves me money. I ended up with this through getting Google Fiber. They are leaving Louisville, but I will try to keep the VoIP. Let’s hope I can figure that out without a gap. I will go to the HELP section!

I-VOIP, as the name implies, delivers a fast, efficient and low cost net phone service.

Company is all business, but, pays attention to every nuance and detail regarding customer care.

Overall, their professionalism stands out. Far and above others.

Would recommend to business associates. As well as friends. In fact, I have done just that… Many times.

Vic

Sometimes thing go haywire. Not always sure if there needs to a pinpoint of problems. Out this way my ISP is not for the faint of heart and when I don’t get my service I am not sure whos problem it is. When it goes south I can not reach anyone for days or a week. Is it you or Century Link? who knows. So don’t take my non 5 star rating badly. Your rating is higher than Century Link could every hope to get. EVER.

My overall experience with 1Voip has been excellent. The quality and reliability have been excellent. I have received only one robocall in more than 6 months usage, so the blocking seems to be very effective. The one minor issue with “ghost” calls was quickly resolved by customer support.

Completely pleased with the service apart from being unable to set a voice message on the answering service. Nothing else to add but I need to have 250 characters in this feedback box which does give me one other thing to complain about!!!!!!!!!?!??

The only problelm I had was on installation. Something about the channels weren’t aligned. Took several days to figure out, but after that it has never failed.

Love the the price and the quality. When I ordered the service, it was easy to install and use. I have had zero problems with the service and the customer service from the beginning of install to now has been excellent. If you are looking for a landline of some kind or just want to supplement your cell service, this is the product for you.