Provider Overview
Headquartered in Oklahoma City, OK, 1-VoIP was built on the premise that excellent service and support will better retain customers than long-term contracts. To that end, all of the services they offer are contract-free. 1-VoIP is so confident in their network that they offer a 99.999% uptime SLA, and take care that the audio is of the highest quality. 1-VoIP offers both hosted VoIP and SIP trunking to SMBs, and residential service as well.
1-VoIP Pricing and Services
Prices Start At
- Residential: $8.97/mo for 500 outbound minutes
- Business: $49.97/mo 3,000 minutes for 1-5 users
- SIP Trunking: $25/mo each 2,000 minutes.
Available Products and Services
Residential:
- Premier Basic, $14.97/mo: Unlimited incoming minutes; 500 outbound minutes.
- Premier Unlimited, $23.97/mo or $189/yr: Unlimited inbound and outbound minutes.
- Premier Global: $29.97/mo or $233/yr: Unlimited inbound and outbound minutes plus unlimited calls to 30 countries.
Business:
- Lite, $49.97/mo (plus $9.95/add’l user): 1-5 users can call up to 3,000 minutes, unlimited inbound calls.
- Professional, $99.97/mo (plus $9.95/add’l user): 5-15 users can call up to 5,000 minutes, unlimited inbound calls.
- Enterprise, $179.97/mo (plus 9.95/add’l user): 15-100 users call use up to 10,000 minutes, unlimited inbound calls.
SIP Trunking:.
- $25/mo for every 2,000 minutes
- $4.95/mo for local number.
- $5.95/mo for toll-free number.
- Optional Cisco RV082 Router for $99.99, or Cisco WRV4400N for $149.99, shipping $30 extra for either.
- $24.90 activation charge.
Free Residential features include:
- 24/7 US-based support
- 99.999% Service Level Guarantee
- Music on hold
- Paperless fax-to-email
- Call routing
- Digital softphone
- Reject/accept calls from certain numbers
- Virtual number (up to two phone numbers)
- Custom announcement to inbound calls
- Wake up call
Business Features include:
- Music on hold
- 24/7 US-based support
- 99.999% SLA
- Extension transfer
- Auto attendant
- Call treatment, including business hours
- Paperless fax-to-email
Editor’s Bottom Line of 1-VoIP
1-VoIP stands out from the pack with a very impressive 99.999% SLA. Their hosted PBX features are no more or no less than I would expect from a top-notch VoIP provider. Their SIP trunking rates are a good deal. Their residential service is average, but I’ve seen better prices on similar services.