Best CPaaS Providers of 2022

We've put together this comparison guide to help you choose among the best CPaaS providers. Our editors have researched dozens of CPaaS companies, filtering out industry leading vendors with the highest levels of reliability, product offering, and competitive pricing. Compare the providers below, some of which are from our partners, to find the right one for you.

Features
Reviews
More Details
2022 Industry Leading Cloud Communication Platform That Empowers Customers
  • Programmable SMS & Voice - Global Calls & Text with The #1 Developer Trusted API
  • Twilio Flex - Customize Every Aspect - 100% Programmable Contact Center Platform
  • Deploy Worldwide Booking Request & Multi-Channel Support in Days
  • 99.999%+ API Uptime Guarantee and Redundant Carrier Interconnects in Every Region
4.9
Read Reviews
Get Pricing
The Only API Platform Provider That Owns a Tier 1 Nationwide Network
  • Cloud-ready Voice, Messaging, Phone Numbers, & E911 at Enterprise Scale
  • One Provider for Everything Global (60+ countries) with Multiple Layers of Redundancy
  • 24/7/365 Human Support, Carrier-exclusive Insights, and Simplified Pricing & Billing
4.1
Read Reviews
Get Pricing
A Simplified Customer Oriented Communication Platform Solution
  • Aggregate Information from Real-time Data Streams
  • React to Events with Intelligent Automated Workflows. Graphical No-code Design
  • Reduce Integration Effort & Costs. 50+ Pre-Built Out-of-the-box Connections
4.6
Read Reviews
A CPaaS Provider with Multiple Platforms to Simplify API Development
  • A service level agreement that guarantees users a 99.95% uptime to stay connected
  • Set monthly plans for calling and messaging as well as a pay-as-you-go option for more flexibility
  • Voice, SMS, and WhatsApp are available to reach customers based on their preferred method
4.5
Read Reviews
A Scalable Communications Platform with For Global Organizations
  • Omnichannel platform provides SMS/MMS, voice, instant messages, live chat, emails
  • 99.9% uptime guarantee ensures that data is delivered in a timely manner
  • Versatile platform sends over 5,000 messages and calls per minute concurrently
3.5
Read Reviews
Twilio
4.9
#1 Top Rated
  • Programmable SMS & Voice - Global Calls & Text with The #1 Developer Trusted API
  • Twilio Flex - Customize Every Aspect - 100% Programmable Contact Center Platform
  • Deploy Worldwide Booking Request & Multi-Channel Support in Days
  • 99.999%+ API Uptime Guarantee and Redundant Carrier Interconnects in Every Region
Bandwidth
4.1
  • Cloud-ready Voice, Messaging, Phone Numbers, & E911 at Enterprise Scale
  • One Provider for Everything Global (60+ countries) with Multiple Layers of Redundancy
  • 24/7/365 Human Support, Carrier-exclusive Insights, and Simplified Pricing & Billing
Five9
4.6
  • Aggregate Information from Real-time Data Streams
  • React to Events with Intelligent Automated Workflows. Graphical No-code Design
  • Reduce Integration Effort & Costs. 50+ Pre-Built Out-of-the-box Connections
Messagebird
4.5
  • A service level agreement that guarantees users a 99.95% uptime to stay connected
  • Set monthly plans for calling and messaging as well as a pay-as-you-go option for more flexibility
  • Voice, SMS, and WhatsApp are available to reach customers based on their preferred method
Kaleyra
3.5
  • Omnichannel platform provides SMS/MMS, voice, instant messages, live chat, emails
  • 99.9% uptime guarantee ensures that data is delivered in a timely manner
  • Versatile platform sends over 5,000 messages and calls per minute concurrently

CPaaS Providers Reviews from Users:

  • Penny H.
    January 20, 2022
    3.0
    We have Twilio integrated with Salesloft and are BEYOND frustrated with their support in having international numbers allocated to us. For US only service,...
  • Pamela R.
    May 26, 2021
    1.0
    Don’t Use this Company I was looking for a platform to send mass messages for the Ministry. I paid my money (April 4, 2021) and the long wait...
  • S S.
    October 16, 2020
    2.0
    This is not a reliable platform. The set up staff did not seem to understand that we are not selling widgets and we know how disposition a call. This is the ...
  • Clifford Q.'s review for Kaleyra
    Clifford Q.
    September 30, 2020
    1.0
    I am 100% sure, 90% of the reviews here are Fake! repeatedly they have failed to delivery proper customer service and a good product, we have lost around 45 ...

CPaaS (Communications Platform as a Service) offers communication capabilities as APIs for your developers to integrate into your application. CCaaS (Contact Center as a Service) offers a readymade contact center application.

Every CPaaS provider offers a unique set of APIs and communication capabilities, including SMS, phone, voice-to-text, video, analytics, and more. Consider each CPaaS provider’s features and pricing structure to pick one that fits your use cases and budget.

According to Future Market Insights, the global CPaaS market totaled over $5.2 billion in 2021 and is excepted to reach over $59 billion by 2032.

CPaaS enables businesses to add communication capabilities–SMS, phone, video, and more–to the applications and databases they already use, unlocking new uses for marketing, customer support, and commerce.


Use our QuickMatch Tool to get started with CPaaS.

Compare solutions from top providers:

“GetVoIP’s comparison guides made it easy to summarize services and make an informed and cost-effective decision.”

user
Richard J.
Founder & CEO, Fanology Social
What API channels are you looking for?
We'll narrow down providers that offer these features.
APIs
What other features do you need?
We'll match you with services for your company size.
Features
Who should we send the information to?
Tell us who you are.
Who should we send the information to?
Your company name.
What is the best number to reach you?
100% Privacy. We'll Never Spam You!
We're putting your proposal together.
Where can we send it?
Next
or press ENTER