VanillaSoft offers users a variety of management phone solutions. In doing this, the provider offers users three distinct plans, Lite, Lite Plus, and Pro. Each of these offerings comes equipped with different features; however, standard features include: call script, automatic next-best-lead solution, real-time management dashboard, customized and pre-defined web reporting, email templates, project database, manage contacts, custom fields, and more. Aside from features, pricing is also varied depending on the plan selected. Lite is $25.00 per month, per user, Lite Plus is $40.00 per month, per user. Pro pricing is subject to individual/custom quote.  In regards to support, the provider offers extensive options including email support, a support portal, and live support. In addition to this, there are also a number of resources available such as product info.

VanillaSoft Pricing and Services

Free Trial

30 days

Free Version 

No

Base Platform

• $80/month per user

• Lead Management
• Queue-based Lead Routing
• Logical Branch Scripting
• Real-time Activity Dashboard
• Customized Web Reporting
• Customized Email Templates and Drip
• Mass Email – Additional $$
• Appointment Setting Module
• Web Lead Integration
• Team-based and Mult-level Selling

Dialing

• $30/month per user

• Two modes of dialing
• Preview Dialing
• Progressive Dialing

Recording

• $30/month per user

• Record All Calls
• Listen Remotely
• Quality Control
• Replay for Training
• Store for Compliance

VoIP

• $33/month per user

• VS Connect Softphone
• Unlimited Dialing to US & Canada
• Texting (SMS) $$
• Virtual PBX
• Pre-recorded Voice Drop
• Monitor Live Calls
• Whisper & Barge
• ACD Queues
• Screen Pops
• DID Numbers

Smart Caller ID

• $2 per area code / month (with 21 or more area codes), otherwise $4 per area code/per month with a minimum of 6 area codes.

• Local identity in all your calling markets
• Increase contact rates by 30%
• Increase list penetration
• More contacts = more sales