|User Reviews||No Reviews||No Reviews||No Reviews||No Reviews||Read Reviews|
|Headquarters||San Francisco, CA||New York, NY||Mountain View, CA||Redwood City, CA||Belmont, CA|
|Service Location Availability||Worldwide||Worldwide||Worldwide||Worldwide||Worldwide|
|Language Availability||English||English||English, French, German, Italian, Japanese, Portuguese (Brazilian), Russian, Spanish, and Turkish.||English, Spanish||English|
|Types of Services Offered||Project Management, Team collaboration||Chat app, Team Collaboration, API development||Collaboration, Project Management||Collaboration, Project Management, Remote Team Management, Screen Sharing Software||Team Collaboration|
|Most Popular Plan||Premium||Standard||Business||Business||Basic|
|Monthly Cost of Popular Plan||$8.33 per user per month||$3 per user per month||$24.80 per user||$15 per user||$5 per user per month|
|Money Back Guarantee||No||No||No||No||No|
|Free Version||Yes||Yes, for up to 5 users/students||Yes||Yes||Yes|
|Free Trial||No, can use Free Version to try out||No||No||No||No|
|Month to Month Option||No||Yes||No||No||Yes|
|Annual Prepay Discount||No||No||No||No||No|
|Web Browser Access||No||Yes||Yes||Yes||Yes|
|All Available Features, & Pricing|
|Best Practice Templates|
|Feedback in Context||via Team Inbox|
|File Collaboration||via Team Inbox|
|File Storage Limit||NA||2GB free/5GB Professional/50 GB Business/100gb Enterprise||Unlimited|
|Group Calendars||Google Calendar Integration|
|User and Content Permissions|
|Hours & Location||NA||24/7 - US based||24/7||NA||24/7 for Basic/Pro Plans|
|Online Ticket Submissions|
San Francisco, CA
New York, NY
Mountain View, CA
Redwood City, CA
What is Team Collaboration Software:
Team collaboration software is just about any type of web tool that helps two or more people coordinate, manage, and track their efforts on a given project or task. From conferencing software to calendar sharing, team collaboration software make it easier to keep a team working tightly together, even when some or all members are working remotely or in different locations. In practice, team collaboration Software is the name used for integrated solutions which bring together a suite of such tools in one product. Most modern solutions involve web or app-based portals with synched mobile options to keep people cooperating smoothly even on the go.
Team collaboration software provides a way to streamline communication and the most sophisticated options make it possible to keep all relevant files, correspondence, tasks and to-do lists in one place, providing a one-stop solution for managing and tracking the progress of even complex projects.
Key Benefits & Features of Team Collaboration Solutions:
- Unified communications – between emails, IMs, text messages, group chats, and virtual meetings, it’s really easy to lose the thread of who said what when, miss an important message, or spend countless hours trying to track down one specific email. Good team collaboration software pulls everything into one searchable location.
- Calendar integration – no more manually inputting meetings, tasks, todos or deadlines, so there’s less confusion, less room for error or conflict, and less excuses.
- Activity streams – keep tabs on who’s working on what, so that you know that no balls are being dropped.
- Remote file access – cloud-based file storage makes working from home or on the road simple, with the ability to open a document anywhere, any time.
- File versioning control – the days of attachments flying back and forth and trying to remember who has the most recent iteration are over. A robust versioning feature cuts out all the questions. Often changes can even be made live in-document, with a reliable tracking “papertrail”.
- Conferencing – solutions which provide conferencing tools go one step further towards integrating all project communication.
- Screen sharing – whether used for training, presentations or customer service, the ability to jump into someone’s screen from wherever you happen to be really streamlines explanations, saving everyone time.
What to Look for in a Team Collaboration Solution:
Ease of Use – If it’s too complicated, people won’t use it, and your team collaboration software will just add more noise and one more place to lose track of conversation. Look for an intuitive UI, and just focus on the features you actually need. Too many bells and whistles isn’t always a benefit.
Integrations – This is a related point. We’re all close to “app overload” these days, and the last thing you want is for the tool to become just “one more thing” busy employees have to check. The ability to holistically integrate the solution with the tools you’re already using is a big plus.
Integrated and Targeted Messaging – While the ability to store all project conversations centrally is one of the most important parts of a team collaboration tool, it’s even more useful if that commenting is integrated with the files themselves. It’s also helpful to have the ability to directly tag contributors, with an @mention, for example, which will notify them for a quick response.
Mobile – Since one of the main benefits of team collaboration software is its ability to connect an increasingly mobile workforce, it only makes sense that the tool should work well with mobile devices. Since most products are now cloud-based web applications, they will often come with natively-written mobile apps. This, along with robust syncing, is one of the most important attributes of any good Team Collaboration Tool.
Market Trends to Understand:
Mobile mobile and more mobile: We’ve already touched on the usefulness of tools that are fully compatible with a range of devices. BYOD and virtual workspaces are still rocketing upwards in popularity, with no sign of slowing. Most market leaders already offer mobile versions of their web-based applications, but as mobilization continues to rise, you’ll see a shift towards the mobile apps as the flagship products.
A blend of public and private use: As everything moves to the cloud, collaboration tools aren’t just for internal use: they are frequently invaluable conduits for client input and cooperation. Letting customers in on the project is helpful in many ways, but that doesn’t mean they need to see all the debate and chatter throughout the process. The same is true of other external collaborators, such as contractors. Some companies deal with this by using separate solutions for internal and external use, but more and more you’ll see software offering hierarchies of access and the opportunity to have a public face and private workspace in one tool.
Executive adoption: For a long time, team collaboration software was the province of the feet on the ground, but as the products mature, corporations continue to flatten and C-level executives become ever more engaged with the day-to-day, the use of this technology will spread upwards. The ability to manage even global teams and customer bases virtually will provide a strong incentive towards adoption at the highest levels of a corporation.
Final Thoughts to Shoppers:
Good team collaboration software can give you an edge throughout the entire lifecycle of a project, from planning and strategy to implementation and follow up. It cuts down on the kind of common problems that plague any project: miscommunication, scattered email trails, and file versioning.
Before making your final choice, canvass those who will be most affected by the decision: your employees. Without full buy-in from the actual team, even the best team collaboration software will be a failure. Ask them about the features they’d like to see, what seems like a waste of time, and any potential roadblocks to adoption.