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Provider
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Features
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More Details
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|---|---|---|
Slack
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| Use channels to oragnize conversations, files, tools and people | ||
Zoom
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| Zoom One - Team Chat, Collaboration, Phone, Whiteboard, Meetings & More! | ||
Asana
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| Keep discussions about projects and to-do lists in one place | ||
Trello
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| Manage projects, create workflows and collaborate in real time | ||
Zoho
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| Zoho Projects combines project management with team collaboration | ||
Podio
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| Collaborate with activity streams, shared calendars and file-sharing | ||
Monday.com
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| Easy-to-use automations and real-time notifications | ||
Clickup
|
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| Real-time chat with the ability to tag teammates, assign tasks, and more | ||
Airtable
|
| |
| Create a single source of truth with real-time data pulled from different sources | ||
- Collaboration Tools for a Hybrid World with Seamless Cross-Platform Integrations
- Conversation Intelligence - Rich Analytics to Improve Efficiency and Productivity
- Meetings of up to 1000, Webinars of up to 50,000, Chat Channels of up to 10,000
- Spend more time making connections, less time making the technology work
- Every single part of your task can be managed, tracked, and shared
- Built-in automation can be used for scheduling, list creation, and more
- Hundreds of add-ons and third party integrations
- Immediately shows any deviations between planned and actual progress.
- Switch between different color themes or dark and light modes
- Native iOS, Android, and iPad apps for Zoho Projects
- Communicate with employees and external parties on one platform
- Reliable service and rigorous security with 99.99% uptime
- Unlimited storage, integrated chat, full customization
- Collaborate and communicate directly on your files
- Connect with apps like Photoshop, InDesign, Acrobat DC, and more
- Organize every iteration of a file in a coherent timeline
- Track progress and connect tasks to goals
- 20+ views including list, workflow, board and calendar
- Real-time reporting on team performance with customizable dashboards
- Create interfaces for every teammate with customized info
- Pre-made templates and intuitive drag-n-drop interface
- Expansion toolkits and deep integrations
Team collaboration relies on multiple types of communication. On one hand, you must be able to communicate with your teammates–usually through chat or video conferencing. These communication channels benefit from features like file sharing, images, whiteboard creation, and presence display.
But effective collaboration also involves project management. Whether your company is in-person, remote, or hybrid, team members need to be able to coordinate work–often asynchronously. This means task assignment tools like to-do lists, calendars, and tables help visually organize projects.
I tried dozens of today’s top platforms–including video conferencing tools, team chat apps, project management software, and others. Here are my picks for the best team collaboration software of 2024.
How I Evaluated Team Collaboration Apps for This Article
I tried and compared these team collaboration apps from a business user's perspective. To provide the most useful evaluations, I considered the following:
- Ease of use and setup: I reviewed each app’s setup process, building channels and dashboards. I noted how seamless and intuitive this experience was on each app, especially for brand-new users.
- User interface: I observed the design and functionality of the user interface. I preferred platforms whose interfaces felt modern, spacious, appealing, and easy to use–with the option to quickly reach the page or feature you want.
- Features: I considered not only the number of features each software includes but also the complexity and value of the features. I placed higher emphasis on platforms that offered unique features that distinguished the platform from competitors.
- Views and display options: Especially for data and task management tools, I considered the display customization options. I prioritized software that enables you to visualize data in multiple easily digestible ways, serving a wider variety of use cases.
- Price and value: I compared each product’s price with its features, to determine the overall value for the cost
- Integrations: I examined each software’s library of integrated apps, considering the value and popularity of each third-party integration. I placed special priority on commonly used apps like Google Drive, Microsoft products, and CRM tools.
My Picks for the Best Team Collaboration Apps of 2024
| Platform | Category | Best For |
| Slack | Team chat | User-friendly chat and file sharing |
| Zoom | Video conferencing and team chat | Collaborative video meetings |
| Asana | Task management | Task management with comments and subtasks |
| Trello | Task management | Simple to-do list visualization |
| Zoho Workplace | App ecosystem | Google Workspace alternative |
| Podio | Task management | Basic task management with CRM features |
| monday.com | Task Management | Customizable project dashboards |
| ClickUp | ClickUp | Collaborative document editing |
| Airtable | Data management | Advanced data workflows |
Slack: Team Chat
Slack is a team chat app where you can send 1:1 messages and create channels for larger groups. Create as many channels as you want, with collaboration features like file sharing, threaded conversations, and emoji reactions. Record quick video clips and audio recordings, embed links, and use advanced message formatting like bold font, bulleted lists, and more. The “huddle” button lets you jump into impromptu collaborative video meetings.
Best For: An all-purpose team chat app for quick text-based communication on desktop or mobile.
Key Features
- Workflow creation: The drag-and-drop designer lets you build workflows that streamline business processes. Schedule and automate outbound messages, information collection, signatures, task forwarding, documents, input requests, and more. My favorite part is that none of this requires programming experience.
- Video meetings and clips: Slack Huddles are audio or video meetings you can initiate with one click, right within a chat channel. Anybody in the chat can join a huddle or send a video clip instead of a chat message. Huddles have in-meeting chat, file sharing, and screen sharing.
- Inviting outside groups: Invite external users to your groups and channels, even if they don’t have a Slack account. I use this option to create chat groups for clients and customers, keeping communications organized in one app.
Pricing
Slack has three plans from $7.25 to $12.50 monthly per user, with a free version that supports unlimited chat channels and groups.
What I Like About Slack
- Easy to use: The approachable app dashboard makes Slack intuitive for employees of any age or degree of familiarity
- Doubles as a web conferencing tool: With video features and file sharing, Slack can replace web-conferencing platforms like Microsoft Teams or Google Meet
- Unlimited channels: Creating unlimited channels helps us keep every group separate. You can create fun, lighthearted channels and project-focused channels for each department. Our team has several business-focused Slack channels, and one channel devoted to sharing cat photos.
What I Dislike About Slack
- Limited video features: With Slack, video huddles and clips are more of an added tool than a central feature. Other platforms, like Zoom and Webex, give video a more central role–at the expense of team chat.
- No task management features: Slack does not offer task-assignment features like to-do lists, project timelines and statuses, and deadlines. We use it for chat only and use another platform for task management.
- Lacks project organization tools: The dashboard doesn’t have visual organizers, like spreadsheets or timelines. This makes it inadequate for many use cases, aside from chat, video, and file sharing.
Zoom: Video Meetings, Chat, and Email
While most people know Zoom for its video meetings, the software has become an all-around multichannel collaboration hub with video, team chat, even email and VoIP phone service.
Zoom’s video meetings are still best-in-class. They enable collaboration with more interactive features than any alternative. I use Zoom to design and share whiteboards with teammates during live video calls. But the desktop app also integrates with email, so I can check my inboxes and respond to messages from Zoom. You can also create chat rooms, jump into one-click huddles, and share files.
Best For: Interactive video meetings, plus team chat and email.
Key Features
- Video meetings: Collaborative video conferencing with tons of interactive features. We use breakout rooms, waiting rooms, chat, screen sharing, polls, and virtual backgrounds. During meetings, I create whiteboards with drawing tools, graphic organizers, and sticky tools.
- Desktop client: The desktop client dashboard displays video meetings, team chat, and email. I find the chat interface easy to learn and use, with a similar layout to platforms like Slack. You can customize message formatting and respond with emojis.
- AI Companion: Of all providers on our list, Zoom does the best job of integrating AI. The AI Companion tool enhances every channel. It summarizes video meetings and chat threads, creates next steps, and drafts response templates for chat and email messages.
Pricing
Zoom has five plans from free to $22.50 monthly per user.
What I Like About Zoom
- Multichannel with email: Zoom combines the most channels of any collaboration platform on our list. It even includes email, which means I can handle most of my business communications from one app.
- Data gathering and organization: Zoom offers unique ways to gather, organize, and present data. Surveys and polls extract the data to display in visual styles, like graphs, which we can share outside of video meetings. We also share notes, whiteboards, and clips outside of meetings, building presentations that go beyond internal collaboration.
- Versatility: In addition to video, email, chat, and phone, Zoom provides versatility with scheduling and calendar integrations. I can post my availability and allow people to book time with me, which automatically updates my calendar.
What I Dislike About Zoom
- Team chat doesn’t feel user-friendly: Zoom’s desktop team chat feels like a less user-friendly version of Slack. While it does allow group chats, threads, and file sharing, the chat portal feels lackluster compared to other chat apps.
- Wasted features: Since Zoom has so many capabilities, I often feel that I’m wasting most of its features. I rarely use the AI Companion, translations, or surveys, so I may be better off with simpler software.
Asana: Task Management
Asana provides a hub to organize projects for users across your company. The dashboard organizes tasks and due dates, along with comments and relevant files that my teammates have shared. Supervisors can monitor project status and progress for all tasks and users across the team.
Customize tasks with tons of variables like deadlines, completion statuses, subtasks, multiple assignees, and more. Leave comments under tasks, share files, and “like” teammates’ comments.
Best For: Project management with features to communicate within a task.
Key Features
- Project management options: Asana’s interface makes it easy for me to communicate with teammates about task status. My managers can set deadlines and add comments, and I can adjust the deadlines and update the project status to keep them updated on my progress. I can create and assign subtasks to teammates, and everything stays organized under the main project.
- Reporting: The Reporting tab tracks data over time, to help you identify trends in project completion. View charts and graphs for statistics like completed vs incomplete tasks, overdue tasks, and more. Supervisors can see how much time employees spend on each project, sorting this data by user and timeframe.
- Workflows: Automate sequences for any routine task flows. Build a flow of to-do checklists, rules, forms, integrated apps and documents, task templates, and more. Set a schedule or initial trigger that begins the event sequence. I build complex workflows with this tool, despite having no coding experience.
Pricing
Asana offers three plans that range from $11 to $25 monthly per user.
What I Like About Asana
- Organized desktop dashboard: I find it easy to use Asana’s desktop dashboard to manage projects on a basic level. The inbox lets me know when teammates have assigned me tasks or left a comment, and the My Tasks gives a simple view of what I need to do each day.
- Lots of communication options: The project customization options make it easy for me to communicate with managers about task progress. I can comment on tasks, share files and Google Docs, create subtasks, and update the project status. All of this stays under the same task, so teammates remain organized.
- Integrates with all the apps we use: Asana integrates with hundreds of popular IT platforms, including all the communication and task-related apps we use. For example, it integrates with Slack, Google and Microsoft suites, CRM platforms, and many others. Asana also offers an API to integrate functionality into your app.
What I Dislike About Asana
- Too many task customization features: Asana has dozens of options to customize projects and communicate about each one’s status. If a project has too many rules, variables, and custom fields going at once, it can feel overwhelming.
- Comments get buried: Since Asana’s dashboard is mainly oriented toward task management and project status, comments get buried in the inbox
- Cluttered mobile app: The Asana mobile app tries to fit too much functionality into a small screen display. Asana offers many features–to-do lists, likes, tasks, and comments. The mobile screen isn’t big enough to display all these features, so they get easily lost.
Trello: Project Pipeline Visualizer
Trello provides a visual display of project timelines. You can organize your company into different Boards. Each board has a drag-and-drop panel view of however many tasks you want.
Organize the tasks within each board into timeline steps, or Lists–such as Not Started, To Do, In Progress, and Completed. As you complete each task, drag them to the next category and assign them to the appropriate teammate. Clicking on a task opens a window with dozens of customization options like description, assignees, dates, checklists, attachments, and relevant Google Drive or Slack files.
Best For: Simple visual displays to track project completion.
Key Features
- Boards and tasks: Create an unlimited number of boards, each with its own set of tasks. Within each board, organize tasks into a drag-and-drop pipeline. Customize each List, or step the pipeline. Customize tasks with colored labels, descriptions, attachments, and custom fields.
- Power-ups: Trello has a constantly growing library of Power-ups, which are mini apps and tools that add new features to your tasks. Power-ups integrate CRM functions, developer tools, social media and marketing, and more–directly within your tasks.
- Automation rules: Create triggers and events that automate actions for tasks. Set triggers like task creation, card status changes, or a time limit. Then, choose the triggered action, such as moving the task to a new list or assigning it to another team member.
Pricing
Trello has four plans ranging from free to $17.50 monthly per user.
What I Like About Trello
- Organized visual display: Trello does the best job of visually organizing task pipelines. As I work on my tasks, I can see the next steps and the tasks that are behind it in the queue. It’s also easy to move tasks between lists. As someone who benefits from visual aids, I appreciate how Trello is organized.
- Extensive task customization options: Within each task, Trello offers all the customization options I would expect and need to use. I can make comments, create checklists, and even add Google Drive files and templates.
- Power-ups constantly evolving: Trello offers a lot of free integrations and power-ups, which seem to grow by the month. These power-ups give me new ideas for how I can optimize my workflows, so they’re always getting streamlined in new ways.
What I Dislike About Trello
- Subtasks are difficult to keep organized: While competitors like Asana have a subtask feature embedded into each task, Trello does not have a clear subtask field for projects. This sometimes forces me to make two separate but related tasks, which can become scattered.
- Only serves one specific use case: Trello visually organizes projects in a pipeline format. While it excels at this use case, teams still need other tools like Zoom or Slack for messaging, video, calendaring, and other aspects of collaboration.
- Limited reporting: Trello offers email reports that summarize the tasks completed over a custom timeframe, but the reports lack more detailed statistical insights like trends and averages
Zoho Workplace: Complete App Ecosystem
Zoho Workplace unifies an entire ecosystem of collaboration apps: email hosting, team chat, video meetings, file storage, knowledge-base creation, and more.
Workplace provides an all-in-one dashboard that serves as a central hub for you to view activity across all apps, for all users within your company. Zoho includes an Office Suite where you can create and collaborate on docs, slides, and sheets with up to 50 users. Invite up to 100 participants to video meetings with screen sharing. Connect everything to the Zoho Calendar, which you can send to clients and customers for appointment booking.
Best For: An ecosystem of apps that replaces Google Workspace, including email domains.
Key Features
- Cliq for team chat: Cliq is Zoho’s team collaboration and chat platform, similar to Slack or Microsoft Teams chat. It’s a mobile and desktop-accessible dashboard to send 1:1 chats, create group channels, share files, and view teammate availability. Like Slack, it connects with calendars and meetings, with buttons for one-click video huddles.
- Video meetings: Zoho Meetings host up to 100 participants on desktop and mobile with screen sharing, recording, chat, and notetaking
- Email hosting: Create and host custom email domains for all users within your company. Check your emails from the Workplace dashboard, invite users to meetings, and sync calendars.
Pricing
Zoho Workplace has 4 plan options that range from $1 to $6 monthly per user.
What I Like About Zoho Workplace
- Massive app ecosystem: Zoho Workplace’s app ecosystem spans many productivity use cases. I use it to write word documents, design spreadsheets, and create presentations. Within the same Zoho platform, I can send emails, create and attend video meetings, and chat with teammates.
- All-in-one dashboard: The Workplace central dashboard unifies activity across all Zoho apps. I can monitor team chat, my email inbox, recent documents and slides teammates have shared, forum posts, and calendar events. The Zoho dashboard provides a more comprehensive view than Google Workspace.
- Value for price: Considering all the features packed into Zoho Workplace’s Professional plan, $6 monthly is an incredible value. This plan adds the Zoho Conect app, with unique features like creating a knowledge base with forums and articles.
What I Dislike About Zoho Workplace
- Too similar to Google Workspace and Microsoft Teams: Companies that already use Zoho alternatives, like Google and Microsoft, may have difficulty switching because Zoho’s apps directly replace Google and Microsoft apps.
- Limited video meetings: While Zoho meetings have screen sharing and support 100 users, they don’t offer any advanced interactive features. While Google Meet and Zoom have breakout rooms, waiting rooms, and virtual backgrounds, Zoho Meetings do not.
- Lack of integrations: Zoho lacks some of the third-party software integrations offered by alternatives like Google Workspace. This makes me more likely to use Google Workspace, especially when I already use the other software.
Podio: Basic Task Management with CRM Functionality
Podio is a project management platform with some CRM functionality built in. Manage project status, assign tasks, create forms and reports, and organize contact data.
Create workspaces for each department in your company, visualizing tasks in a completion pipeline. Customize each task with to-do lists and assignees. Design forms and data sheets with custom items, which serve all types of use cases: sales, human resources, marketing, event planning, education, and more. The app includes built-in team chat with 1:1 and group messaging. These forms work well for lead management and contact profiles.
Build workflows that link data, forms, profiles, and tasks across workspaces. When one user updates data or takes action in a form, the software automatically updates all relevant data points and contact information throughout the company.
Best For: Simple task-management interface with profiles to manage customer information.
Key Features
- Task management: Podio Workspaces organize each department’s tasks for each department or group within your company. Build as many workspaces as you want, organizing tasks into a pipeline. Customize tasks with descriptions, labels and tags, due dates, to-do checklists, and assignees. Drag and drop tasks between phases in the visual pipeline.
- App market: The Podio app market offers thousands of plug-ins that add functionality to your Podio workspace. Apps include premade forms, pages, reports, workflow automations, and other formats. I installed forms and workflows for lead management, but they also offer them for HR, sales, and many other categories.
- Workflows: Automate workflows that link triggers and data from different sources–apps, reports, and tasks. Customize if-then sequences that lead to new actions like task creation, item creation, or item updates. You can also automate channel outreach for linked business channels, like SMS or email.
Pricing
Podio has 3 plans that range from free to $19.20 monthly per user.
What I Like About Podio
- CRM functionality: Use Podio to manage client, customer, and lead data. Create profiles and forms with any number of custom categories, like lead status, lead source, stage of contact, and date of last contact. In each profile, view a record of all related activities. Link workflows that automatically follow up with the contact.
- Simple customizability: Podio lets you customize your workspace, reports, tasks, and the apps within your workspace. Choose the fields within each form, link triggers and data for task-assignment workflows, and embed tables to organize the data. As a new user, I was able to get the hang of Podio quickly.
- Mobile app: Podio’s mobile app retains most of the functionality from the desktop app. I turned on push notifications and received alerts whenever I received a teammate message, new form, or task assignment.
What I Dislike About Podio
- Expensive: Podio’s free plan doesn’t offer much–just limited access to task management and apps. Full functionality costs at least $11.20 monthly per user, which is poor value compared to what other providers offer.
- Basic functionality: Compared to alternatives like Asana and monday.com, Podio’s interface and functionality feel basic. It lacks dashboard styles and project options that competitors have.
- Outdated interface: Podio’s interface reminds me of computer programs from the early 2000s, with design tools and colors that feel basic. This makes me less inclined to continue using the software.
monday.com: Custom Dashboards and Layouts for Projects and Data
monday.com offers customizable visual organizers that help you organize and build all types of projects. I have used the software to manage tasks, client relations, campaigns, budgets and statistics, documents, and forms.
You can create dashboards that display data in multiple formats: tables, kanban boards, cards, Gantt charts, calendars, and timelines. Every time you start a new project, Monday’s tutorials and prompts simplify the setup process. But Monday goes beyond dashboards. Teammates can collaborate on documents and forms within the app, incorporating widgets and displays from your dashboard. Create drag-and-drop workflows to automate notifications, task creation, emails, and more.
Best For: User-friendly project management with an impressive array of dashboards and organization tools.
Key Features
- Dashboard layouts: The Monday workspace organizes dashboards for departments, projects, and campaigns. Depending on the project, choose from a ton of display options like Gantt chart, Kanban board, table, card, and calendar.
- Automations: Monday’s automation portal provides drag-and-drop templates that link app functions, data, communication channels, and integrations. Create workflows for notifications, date reminders, task assignments, task creation, email outreach, and more.
- Docs: A collaborative document whiteboard where multiple editors can write, draw, and create. Use text formatting tools, drawing and design tools, and connect them with the data and dashboards from your workspaces.
Pricing
Monday has 4 plans ranging from $9 to $19 monthly per user.
What I Like About monday.com
- Simple to use: Monday’s task-formatting and dashboard display options are surprisingly easy to customize, set up, and understand. I was instantly able to begin organizing data in tables, kanban boards, and more.
- Easy to switch display formats: monday.com makes it easy to switch between data display styles. I can instantly switch any kanban board to a table, or a Gantt chart. All the data reformats, keeps its color coding, and remains easy to digest.
- No-code design tools: The form, doc, and workflow creation tools require no code. They make it easy to build comprehensive multi-step tools. The Forms creation tool offers more detailed options than Google Forms, and they integrate with all of your other Monday dashboards and data.
What I Dislike About monday.com
- Mobile app feels pointless: monday.com’s functionality relies on visual display–charts, tables, boards. These features require a wide, large screen, so the mobile app feels difficult to use.
- No real-time chat: You can leave comments and have conversations in documents and tasks, but Monday does not have a devoted chat feature. You’ll have to use a separate platform for that.
- No Salesforce integration: monday.com offers integrations with popular tools like Google Drive, HubSpot, MailChimp, and many more. However, it lacks a Salesforce integration, something that most alternatives have.
ClickUp: In-Depth Task Customization
ClickUp is a project management app with multiple views for companies to coordinate projects, tasks, checklists, documents, and chat. The UI lets you create tasks and display them in different views, like a table or GANTT board.
Customize each task with subtasks, deadlines, and assignees. Categorize tasks by urgency, creating to-do lists for each user in the company. Comments and assigned tasks appear in each user’s inbox and dashboard, keeping everyone on the same page. Create drag-and-drop automation workflows, design whiteboards with teammates, and collaborate on documents together. Create materials to build an internal knowledge base for employees.
Best For: Project management with document creation, reporting, and chat.
Key Features
- Multiple task views: Create projects, tasks, and subtasks for multiple layers of task organization. Within the task dashboard, display tasks in multiple views: list, calendar, Gantt charts, board, map, or Kanban board. Within each task, create subtasks, checklists, and other custom fields.
- Collaborative apps: Work with teammates to create forms, whiteboards, documents, and mind maps. Create customer profiles, share video clips, capture and edit screenshots within the appShare these tools within tasks for asynchronous or live collaboration.
- Document creation: The app has a built-in document editing tool with tons of customization options, which multiple teammates can use at once. Customize font, page width, cover image, authors, and more. Attach these documents to tasks, publish them, or use them to build an internal knowledge base.
Pricing
ClickUp offers four plans ranging from free to $12 monthly per user.
What I Like About ClickUp
- User-friendly interface: While the ClickUp task display can feel cluttered at times, the collaboration tools and task-customization options are easy to use. I found it simple to create whiteboards, design documents, and navigate the reports portal.
- Unique task-customization tools: ClickUp offers several task-customization tools that alternatives like Trello and Asana don’t have. Embed Google Maps and YouTube videos into tasks, track time with a task timer, and assign scrum points to tasks.
- Email integration: ClickUp integrates with email platforms, enabling you to send and receive emails directly from the ClickUp interface. You can also embed emails into tasks.
What I Dislike About ClickUp
- Cluttered UI: With all the features and customization fields that ClickUp offers, the dashboard interface can feel cluttered
- Difficult to jot down quick tasks: ClickUp provides in-depth customization options for every task. Sometimes when you just want to create and assign a task quickly, it feels like you have to complete these fields that take too long.
- Easy to miss comments: With so much going on in the ClickUp interface, it’s easy for comments to get lost in the mix and pushed down in the inbox.
Airtable: Customizable Data Management
Airtable is a project and data-management platform that lets you extract data from varied sources and synchronize it in unique ways.
Create project and task dashboards with multiple views: kanban, list, calendar, Gantt, table, and many more. Populate each view with custom fields and categories. Users can manually enter data, or you can extract data automatically from connected apps like CRM tools, social media platforms, messaging apps, and even YouTube. Combine these data sources into new displays and apps, serving unique use cases. Then, sync data across dashboards and projects to create workflows that keep everyone up-to-date.
While its display tools are similar to competitors like Trello or Monday.com, Airtable sets itself apart by letting you extract data from unique sources, arrange it in custom views, and synchronize it across multiple projects.
Best For: Custom dashboards that unify data from many sources and apps.
Key Features
- Multiple views for tasks and data: Organize tasks and data in several formats–table, Gantt chart, list, kanban board, calendar, or gallery. Customize each view with fields, items, categories, and columns for the project’s demands.
- Interface designer: Users can customize dashboards with data from separate sources, displaying it in new ways. Combine data from integrated software like social media, SoundCloud, SMS, YouTube, and more. Create dashboards with drag-and-drop elements, or use premade templates.
- Custom apps and workflows: Link projects and data sources into workflows such as automated notifications, data updates, task assignments, and communication channels. This creates custom apps to support your internal users, clients, and customers.
Pricing
AirTable has four plans from free to $45 monthly per user.
What I Like About Airtable
- Data synchronization: Airtable syncs data across projects and integrated apps, so all dashboards update instantly and automatically. When data updates on one resource, such as a CRM system or Tumblr page, Airtable automatically populates with the new data–across all dashboards.
- Reports and trends: Airtable not only aggregates data over time but uses AI and analysis to identify trends in the data. Track things like the most common customer service tags, social media sentiment scores, form responses, and more. Sort this information over custom timeframes.
- Form creation: Create forms in Airtable, such as surveys, review and evaluation forms, or customer feedback forms. Embed them into your website or send them to customers via email, and auto-extract data from the forms into your tables.
What I Dislike About Airtable
- Overwhelming advanced features: Airtable lets you extract data from unique sources and combine them in new ways, but some of the advanced workflow features felt too complex for me to implement. I felt like I could only take partial advantage of Airtable’s potential.
- Limited mobile app: Some of the desktop app’s project views are not accessible on mobile, limiting the mobile app’s value
- Expensive: While Airtable has advanced data-syncing tools that outmatch competitors, it’s also substantially pricier than other apps on our list that achieve a similar purpose