Provider Overview
Located in Europe, DialerAI offers a powerful auto-dialer solution that combines multiple different dialer techniques to maximize outbound call campaigns and boost agent efficiency. DialerAI of course offers predictive dialer software, as well as a power dialer, post call survey software, voice broadcasting software, and robo call software
While DialerAI does not offer a complete call center software platform, they offer the necessary tools to enable your agents to boost their productivity and place even more calls within the same amount of time. DialerAI offers an extensive list of features and support options to compliment their solutions.
DialerAI Pricing and Services
10 Ports - $99/mo
- Up to 10 concurrent calls
- Up to 5,000 calls & SMS/day
- 1 Tenant
- Unlimited Agent Transfers
- Email Support
- Basic Billing
100 Ports - $300/mo
- Up to 100 Concurrent Calls
- Up to 50,000 Calls & SMS/day
- Up to 10 Tenants
- Unlimited Agent Transfers
- Email Support
- Basic Billing
- Voice Mail Detection
500 Ports - $900/mo
- Up to 500 Concurrent Calls
- Up to 250,000 Calls & SMS/day
- Up to 100 Tenants
- Unlimited Agent Transfers
- Email & Phone Support
- Billing Module (Paypal)
- Voice Mail Detection
- HTTPS / Domain
- White Labelling
1000 Ports - $1500/mo
- Up to 250,000 Calls & SMS/day
- Up to 100 Tenants
- Unlimited Agent Transfers
- Email & Phone Support
- Billing Module (Paypal)
- Voice Mail Detection
- HTTPS / Domain
- White Labelling
- Platform Monitoring
Features Offered
- Live Transfers
- Voicemail Detection
- Personalized Messages
- Surveys and RSVP
- DNC Compliance
- Worldwide Support
- Multiple Caller ID
- Developer APIs
- Auto-redial
- Bring Your Own VoIP Provider
- Text to Speech
- Contact Management
- Multi-tenant
- White Label
- Scheduling
- SMS Messaging
- Credit Card and Paypal Ready
- USA Timezone Support
- Detailed Campaign Analytics
- Press-1 Dailing & Live Transfers
- After-the-Beep message drop
- Voice & SMS Broadcasting
Editor's Bottom Line of DialerAI
If your business is searching for the right auto dialer to supercharge outbound campaigns but does not need or want an entirely new call center platform, then DialerAI offers the perfect solution to sit alongside your existing VoIP service. In fact, DialerAI offers what they call "Bring Your Own VoIP Provider," enabling businesses to continue with their existing phone service. For those that need a telephony provider, DialerAI will help point your business in the right direction.
But without the need to offer standard call center features, DialerAI is able to focus directly on their dialing software, as well as other solutions that work alongside these powerful dialers. Whether your business simply needs a basic auto dialer, or a more advanced predictive dialer, DialerAI offers both options with customizable plans based on calling limits and the number of concurrent calls supported. While the solution seems costly, DialerAI does not charge per agent or seat, but instead places limits on the number of calls and SMS messages your business can send.
DialerAI points out that their solutions aren't only designed for outbound marketing and can even be used for reverse emergency notification services, outbound call conferencing, political polling, appointment reminders, and marketing research. Powerful features like an auto-retry function, after-the-beep message drop, and voice & SMS broadcasting ensures that your business has the right features to get your message out there and connect with clients and leads. Their post-call survey software enables your business to gain even more information on their service and customer satisfaction.
DialerAI also manages to include the critical DNC compliance in their solution to ensure your business doesn't run into any legal issues, however being based in Europe there does not seem to be FCC or FTC compliance built in directly. However, being based in Europe enables DialerAI to offer their service internationally, a great plus for any organization that has offices overseas and requires that international reach. Despite their location, DialerAI does include USA Time Zone Support. Another unique aspect about DialerAI solution is white labeling support. The platform is not only designed for end users, but resellers as well to create their own platform based off of DialerAI's solutions. Overall, DialerAI represents a focused provider, honing in closely on powerful dialer solutions and their complimentary tools.
