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GetVoIP Privacy Policy

We value your privacy.  Learn more about how we collect and share your data, security, cookies and more.

Effective: February 29, 2024

 

What does this Policy cover?

This Privacy Policy outlines how GetVoIP collects, uses, and shares your user data and personal information. It informs our methods of ensuring the security of your data and presents the options available to you. Kindly take the time to read it.

We aim to make this Policy easily comprehensible. Certain sections of our site offer more details about what we do and our practices with just a click. It's important to note that this Policy is universally applicable across our entire website. Additional notifications may accompany specific services and locations, which should be regarded in conjunction with this Policy.

We may include links to external sites. While these sites are beyond our control, we recommend reviewing their privacy policies.

Please be aware that our Services are not intended for use by individuals under the age of 16.

NOTE to California residents: this Privacy Statement applies to the California Consumer Privacy Act (“CCPA”) and other applicable California laws. If you would like to make a request pursuant to CCPA, click here.

NOTE to Nevada residents: this Privacy Statement applies to Nevada Senate Bill 220. If you would like to make a request pursuant to Nevada Senate Bill 220, click here.

If you have any comments or questions about our Privacy Policy, or how we use your user information, please contact us here.

 

What information do we collect?

GetVoIP collects information from users once they’ve visited any web page on our site, clicked on any links, filled out any inquiry forms, requested a quote, subscribed to our newsletter, comment on articles, reply to other comments, respond to a survey, or otherwise submitted any form on our site. Upon visiting and using GetVoIP, we may collect and store the following information:

  • your first and last name
  • your email address
  • your company name
  • your phone number
  • your IP address
  • your interests - as appropriate
  • your browsing activity on our site

 

What do we use your information for?

GetVoIP reserves the right to use collected information in any of the following ways:

  • Personalize Your Experience: your browsing behaviors, and information helps us to better respond to your individual needs.
  • Improve Our Website: we continually strives to improve our overall website based on the information and feedback received from you.
  • Improve Visitor Experience: your information helps us more effectively respond to user experiences, requests, and support needs.
  • Connect You With a Service Provider: your information will be shared with multiple service providers when you submit a quote request form on our site. Service providers may call and email you in regards to their promotional services and offers.
  • Testimonials: Administer a Contest, Promotion, Survey or Other Site Feature
  • Send Emails: the email address provided will only be used to send information and updates pertaining to specified requests and activity within the GetVoIP site.
  • Sell and Share your information with third-party vendors: and service providers that we have a direct relationship with, that provide services on our behalf, such as vendors, and quote retrievals.
  • Operate and drive revenue for our business

 

How we protect your information

We are committed to protecting your information.

In doing so, we implement and utilize an array of security protocols, firewalls, CDNs, encryption, and other measures to maintain and ensure the safety of all personal information when you enter, submit, or access any personal information.

All user data and information is stored on our Digital Ocean and AWS servers located in the United States.

However, please note that the Internet cannot be guaranteed 100% secure.

 

Does GetVoIP Use Cookies?

Yes.

We use cookies to better understand and save preferences for future visits, track clicks, and compile aggregate data about site traffic, performance, and interaction. In doing so, we are able to offer better site experiences and tools moving forward.

GetVoIP reserves the right to contract third-party service providers to understand our site visitors better; however, these service providers are not permitted to use the information collected on our behalf except to help conduct and improve GetVoIP.

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow). They enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

 

Do we share any information to outside parties?

Yes.

GetVoIP does sell, and/or otherwise share any identifiable information to outside parties. Users should note that this agreement includes trusted third parties who assist us in operating our website, conducting our business, or servicing you for quote requests; however, these parties must comply with keeping this information confidential.

We also reserve the right to release your information when we believe it is appropriate to comply with the law, to enforce our site policies, or to protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Children's Online Privacy Protection Act Compliance

GetVoIP complies with the requirements of COPPA (Children’s Online Privacy Protection Act). As such, we do NOT collect information of any sorts from any person of the age 13 or under. Our website and its content and services are not intended for use by individuals under the age of 16.

 

Data Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the EMEA, you have the following data protection rights:

  • If you wish to access, correct, update, or request deletion of your personal information, you can contact us at contact@getvoip.com or by submitting the data request form here.
  • You can object to the processing of your personal information, restrict the processing of your personal information, or make other requests for your information by contacting us at contact@getvoip.com or by submitting the data request form here.
  • You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in our marketing emails.
  • If we have collected and/or processed your personal information with your consent, then you can withdraw your consent at any time.  Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
  • You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

 

Online Privacy Policy Only

The online Privacy Policy dictated here applies only to the information that is collected through the GetVoIP website. This privacy policy does not extend to any information collected offline.

 

Your Consent

By using the GetVoIP website in any capacity, you are hereby consenting to our privacy policies, and our advertising disclosures. As such, users should be sure to review the points and topics covered above regularly.

 

Changes to our Privacy Policy

This policy is updated as needed to inform you about any changes we make to how we collect, protect, and use your data. GetVoIP reserves the right to alter or change this Privacy Policy in any and all degrees. If a modification and/or change occurs, a notification will be posted directly on the website.

 

Contact Us / Complaints

If you have any questions regarding this privacy policy or any other comments or complaints, please contact us directly by using the contact form here or by emailing contact@getvoip.com.