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2909 Reviews | |
Unified Phone, Messaging, Collaboration, Ticketing, CRM. Up to 25% off. Ends soon.→ | |||
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61 Reviews | |
Zoom One - Brings together Team Chat, Phone, Whiteboard, Meetings & More! | |||
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492 Reviews | |
RingCentral MVP Offers Flexibility and Scalability To Create Collaborative Cultures | |||
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172 Reviews | |
VBC Activates Conversations Worldwide Across Voice, SMS, social, video and more. | |||
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138 Reviews | |
A Cloud Phone System with Messaging, Video, and Meetings Built In | |||
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264 Reviews | |
Move Quickly and Seamlessly Between Conversations and Channels in One Platform | |||
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15 Reviews | |
Online Meetings - Video & Audio Conferencing, Virtual Events, Screenshare | |||
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| 654 Reviews | |
Integrated Contact Center, Voice, Video, Chat, and APIs |
As with any software subscription, UCaaS pricing depends on the number of users and the specific plan that you choose. Additional features will also incur extra charges.
That being said, expect to pay anywhere from $15/mo/user from a company like Zoom, up to $39/mo/user from a company like RingCentral for a basic UCaaS system.
Though compliance and security may vary according to provider, high-quality UCaaS systems will have:
- HIPAA compliance
- PCI compliance
- GDPR compliance
- TLS and SRTP secure
- Two-factor authentication
- Third-party security testing
- Encrypted
- Tier III data centers with SOC 2 certification
VoIP (Voice over Internet Protocol) refers primarily to voice calling and audio conferencing. Though VoIP software is a part of UCaaS, not all VoIP phone systems will offer unified communications.
In most cases, yes, and you’ll likely sign a contract for a minimum of one year up to three years with the provider you select. That being said, an SLA is a good thing. It allows you to have written documentation of guaranteed uptimes, functionalities the tool must be able to complete, and other specifications. (Learn more in our SLA post.)
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