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Features
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Reviews
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More Details
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3031 Reviews | |
Unified Phone, Messaging, Collaboration, Ticketing, CRM. Up to 25% off. Ends soon.→ | |||
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99 Reviews | |
Zoom One - Brings together Team Chat, Phone, Whiteboard, Meetings & More! | |||
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537 Reviews | |
RingCentral MVP Offers Flexibility and Scalability To Create Collaborative Cultures | |||
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215 Reviews | |
VBC Activates Conversations Worldwide Across Voice, SMS, social, video and more. | |||
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138 Reviews | |
A Cloud Phone System with Messaging, Video, and Meetings Built In | |||
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264 Reviews | |
Move Quickly and Seamlessly Between Conversations and Channels in One Platform | |||
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15 Reviews | |
Online Meetings - Video & Audio Conferencing, Virtual Events, Screenshare | |||
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| 685 Reviews | |
Integrated Contact Center, Voice, Video, Chat, and APIs |
Though compliance and security may vary according to provider, high-quality UCaaS systems will have:
- HIPAA compliance
- PCI compliance
- GDPR compliance
- TLS and SRTP secure
- Two-factor authentication
- Third-party security testing
- Encrypted
- Tier III data centers with SOC 2 certification
VoIP (Voice over Internet Protocol) refers primarily to voice calling and audio conferencing. Though VoIP software is a part of UCaaS, not all VoIP phone systems will offer unified communications.
In most cases, yes, and you’ll likely sign a contract for a minimum of one year up to three years with the provider you select. That being said, an SLA is a good thing. It allows you to have written documentation of guaranteed uptimes, functionalities the tool must be able to complete, and other specifications.
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