Web Conferencing Solutions Guide: The Best Services of 2019

What is Web Conferencing Software?

Web conferencing software provides a platform for businesses to hold meetings with remote team members and stakeholders around the world. Most platforms are low-cost, simple, and intuitive. There are solutions suited to businesses of all sizes that allow for screen sharing and collaboration.

Businesses use web conferencing solutions to help screen and interview candidates. The best web conferencing tools make tech support, customer service, and face-to-face client interaction in completely new ways.

Ask the Right Questions About Web Conferencing

What Makes Web Conferencing Useful?

Web conference software makes meetings easier. Simply put, web conferencing allows people to meet virtually whenever and wherever. Your team will spend less time scheduling face-to-face meetings and spend less money on arranging for entire teams to meet in a board room together.

Web conferencing software puts you in control of who to communicate with, including when, where, and how you communicate with them.

Depending on your service, there are plenty of uses for web conferencing. You’ll be able to upload files you need to share in an instant. Screen sharing allows you to show your team the product or service you’re talking about in action.

You can even host webinars and other live events to interact with your customers in real-time.

Which Operating Systems is it Compatible With?

It’s important to keep in mind that members of your team may use more than just Macs, PCs, and Linux laptops. As the work and commercial spaces go mobile, more people are more dependent on their smartphones and tablets.  Make sure you decide whether you’ll want web conferencing solutions that harness the power of mobile connectivity.

There are solutions with robust features that span all operating systems. Some focus on certain operating systems and are well known within a specific niche. Pick a solution that will be compatible with the operating systems your office, remote team, and client base all make use of.

Do You Need Audio, Video, and Chat?

There are options that balance out the quality of all three. If you’d like all your participants to see each other and chime in when they’re called up, there are web conference solutions focused on this. If you’d like to focus on the chat window during exchanges in each meeting, there’s software that allows for this.

Web conferencing solutions are versatile enough to fit your specific business needs. Consider what you’d want your typical meeting to look and sound like before you choose conferencing software.

What Other Features Does Your Business Need?

Web conferencing solutions have impressive capabilities and integration. The best web conferencing solutions should include video conferencing, screen-sharing capabilities, the ability to record each meeting, and the ability to upload files during meetings. The features you require affect the degree of interaction between your meeting attendees.

Free or trial software won’t have the same features as enterprise-level options.

In the past, you could open up a briefcase and hand out collated copies of sheets you wanted your team to look at. Depending on the features you tack on, you can have a similar level of collaboration between members of your team, except you can be dispersed across the globe in any number of time zones. Balance out the level of interaction you’re looking for in your meetings with the features offered.

Is Web Conferencing Secure?

The security of your web conference depends on the software you choose. Different companies put different levels of priority on security. It might also depend on the pricing tier that you select when buying a paid web conferencing software solution.

Your business information is valuable and confidential. Make sure the software you’re going to choose has the encryption and security guarantees in place to ensure what you’re sharing with your team stays within your team.

While most web conferencing tools deal with security to a certain degree, some focus on this angle more than others.