Some companies prefer to find a physical conference space rather than using a video-based alternative like WebEx. However, did you know that 40% of employees waste 30 minutes every day just trying to find that space?
We've put together a guide of key details from features, pricing, support, and even some of the competing software that you can consider if you’re not satisfied with what they...
“With one click and no downloads, 8x8 Video Meetings is the new way people meet. Come and see for yourself.” That was the tweet from 8x8’s official Twitter page that caught the eye of many.
“The #futureofwork is changing and you need a way to collaborate faster and work smarter. Try 8x8 Video Meetings now. No free trial. Just free. Period.” read the second tweet.
That’s right,...
If your business is handling a large number of inbound calls then you might be using a business VoIP phone service like Grasshopper to keep up with all of them.
Not only does VoIP make your business communications more efficient, but it also boosts your credibility. When someone calls your business and is greeted by an automatic system ala “press 1 for billing”, they’ll perceive your...
In this mega guide, we breakdown what you need to know about the best VoIP phone solution. With numerous office phone systems on the market, it can be tough to choose the right one.
Before we dive right in, it is best to review your small business communication goals. You want to ensure the business VoIP provider you decide to use has what you need to meet them effectively.
Full of helpful...
Business telephony went through a massive transformation with the introduction of cloud-based VoIP office phone systems. And while the utility of call center analytics is no secret, the availability of call logging systems in VoIP solutions in general has been steadily increasing. These systems enable advanced reporting, analytics, tracking, and so much more.
Nowadays, all of the best...
Ever came out of a meeting feeling like nothing was accomplished? You may remember sitting through a meeting and constantly checking your phone, discussing the same things over & over again, or wondering why you were there in the first place. Well, you’re not alone.
In the current business climate, it’s hard to find anyone who actually enjoys the casual, routine meetings that keep...
Customer satisfaction is the one thing every business wants to maximize, and having a dedicated call center software is a great way to achieve that. Increasing customer expectations require businesses to stay up to date with the latest innovations. For example, watch for changes at Mitel since they partnered with Google to use artificial intelligence, taking their virtual agents to the next...
Standing around the office fax machine is never a good look. To avoid this, you need to secure a VoIP fax solution. VoIP, or Voice over Internet Protocol, is a secure and easy way to send and receive paperless faxes on any device. Using the internet to send your data, VoIP also allows you to save all your messages safely online. Nextiva vFax is a VoIP service that can handle all of this for...
RingCentral, one of the early veterans in the business VoIP scene is still going strong to this day with new technologies on the horizon. They are a business communication provider with a complete UCaaS platform to offer, and much more than that.
Presenting their products as business communication solutions to businesses of all sizes, RingCentral plans offer something for everyone. Whether...
