As a business VoIP and Unified Communications provider, Vonage Business Plans has multiple features that help SMBs stay in the loop with both customers and internal teams.
In this article, we'll cover the following sections:
What is Vonage Business Cloud?
What Does Vonage Cost?
Vonage Features for Business Users
Vonage for Business: Pros and Cons
Vonage Business...
Getting a toll-free 800 number instantly is a fairly easy thing to accomplish in a matter of minutes, but it’s not clear how easy it is for companies to do so. Many providers assume people already know what to do since toll-free numbers have been around for so long; they’re often included in your existing business phone services, but those services don’t necessarily outline a toll-free...
Future-forward business VoIP solutions are being embraced by small business owners for their internal and external telephony and messaging needs. A reliable business line of communication is crucial for defining the customer experience that the brand cultivates, which can be a determining factor for survival.
Business phone services powered by Voice over Internet Protocol now offer a myriad of ...
More than 46% of sales organizations are bringing their sales efforts to their own contact centers. Cloud call center software is quickly proving that businesses no longer need to make investments in expensive hardware or outsourced outbound and inbound centers to respond to customer needs or make outbound calls.
Of the available cloud contact center options, Talkdesk is the only one that has...
Dialpad is a cloud-based, business VoIP provider that offers a wide range of communication solutions, for businesses of all sizes. Whether you're looking to set up a business VoIP phone service, customer support center, outbound sales call center, or a web conference software for your team, Dialpad offers a solution at various price ranges.
With revolutionary, cloud-based, voice intelligence...
Analog phone systems are fading away quickly in favor of business VoIP phone systems. Based on recent research, 61% of large and small business owners switch to internet telephony after their PSTN contracts end. But what are the features of VoIP as compared to traditional phone systems?
90 VoIP features you can expect from providers:
1. Advanced Call Management
Advanced...
You’ve probably seen a button that says “Call Us!” on websites that you visit. This is the click-to-call functionality at work, and it provides customers with an easy way to make contact with a business. Click-to-call (click-2-call, click-to-dial, click-to-call-out, click-to call-in, call-me-now, etc.) is a feature that is unique to VoIP. It basically removes the need to remember, copy and...
Auto dialers are a type of predictive dialer software. They come in various forms and perform different functions - generally having the commonality of (as their namesake gives away) calling telephone numbers automatically. Auto dialers usually come in handy when time is of the essence in dialing or it is simply impractical/inefficient to allocate an individual.
Auto dialers have features that ...
Customer satisfaction is the one thing every business wants to maximize, and having a dedicated call center software is a great way to achieve personalized and amazing customer experiences. Increasing customer expectations require businesses to stay up to date with the latest innovations.
Modern call centers have moved away from the traditional role of handling phone calls, and they have...
