Overall
3.1
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VoIPo

VoIPo Verified Reviews & Ratings

Newport Beach, CA
Since 2004, VoIPo has provided worldwide support for residential and business VoIP. They offer unlimited calling to the U.S...
2004
Year Founded
50%
Recommend It
26
User Reviews
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I’ve been using Voipo since 2010 and…

I’ve been using Voipo since 2010 and I’ve only had minor issues a few times. The website portal is nice and has a lot of features. I forward the calls to my cell phone when I go out of town. I have no complaints.

I’ve been using Voipo since 2010 and I’ve only had minor issues a few times. The website portal is nice and has a lot of features. I forward the calls to my cell phone when I go out of town. I have no complaints.

Pros: Low cost and easy to use.
Cons: None.
Would Recommend: Yes

They disconnected my service even…

They disconnected my service even though I prepaid for 2 more months. They sent me email saying I requested to disconnect service, which is not true. I cannot even contact them since they deleted my account and the only way to contact them is by logging on your account on their website. Ridiculous. If you want to have horrible experience – try VOIPO.

They disconnected my service even though I prepaid for 2 more months. They sent me email saying I requested to disconnect service, which is not true. I cannot even contact them since they deleted my account and the only way to contact them is by logging on your account on their website. Ridiculous. If you want to have horrible experience – try VOIPO.

Pros: None really.
Cons: Require prepayment and then they don't provide service.
Would Recommend: No

3 times in the past 8 months I have…

3 times in the past 8 months I have been without service. it is impossible to get through to a live person, even on the online chat. half of the time their own business phone numbers don’t work. I believe they are actually a “pyramid scheme”. I was signed up with 2 years still to go and they are constantly reminding me to “re-up” my service. I have had it. please, don’t go with this “company” it is nothing but a hassle

3 times in the past 8 months I have been without service. it is impossible to get through to a live person, even on the online chat. half of the time their own business phone numbers don’t work. I believe they are actually a “pyramid scheme”. I was signed up with 2 years still to go and they are constantly reminding me to “re-up” my service. I have had it. please, don’t go with this “company” it is nothing but a hassle

Pros: they were good the first two years.
Cons: now they are horrible.
Would Recommend: No

I’m getting ready to renew for my 3rd…

I’m getting ready to renew for my 3rd 2 year stint. I split my phone service about 50/50 between cell and VOIP and like the VOIP phone because my cell service is spotty where I live and the VOIP provides clear unbroken connections. I also like it because 75% of my “Land Line” calls are junk and I pay much less (compared to old Ma Bell) for the phone # that they call on.

I’m getting ready to renew for my 3rd 2 year stint. I split my phone service about 50/50 between cell and VOIP and like the VOIP phone because my cell service is spotty where I live and the VOIP provides clear unbroken connections. I also like it because 75% of my “Land Line” calls are junk and I pay much less (compared to old Ma Bell) for the phone # that they call on.

Pros: Service is clear and reliable. I especially like receiving VMs via my email.
Cons: You need to dial the number at a steady pace or the system will give you an error and you'll have to redial.
Would Recommend: Yes

Voipo does NOT provide the services…

Voipo does NOT provide the services that I am paid for. I can’t make a call to overseas to a country that is on their list. I opened a ticket and this is the final response. We apologize for the inconvenience. At this time we do have calling to certain high rate destinations restricted. We do hope to unblock higher rate areas again in the future, but we do not have an eta at this time. xxxx1919243797 and XXXXx1965133720 are currently included in rate areas that are above our current security cap, and will not be able to be dialed at this time. Best Regards, Rachel S VOIPo Customer Care Why didn’t they disclose this information prior to get my money for 2 years agreement. Sad and an fair.

Voipo does NOT provide the services that I am paid for. I can’t make a call to overseas to a country that is on their list. I opened a ticket and this is the final response.

We apologize for the inconvenience. At this time we do have calling to certain high rate destinations restricted. We do hope to unblock higher rate areas again in the future, but we do not have an eta at this time. xxxx1919243797 and XXXXx1965133720 are currently included in rate areas that are above our current security cap, and will not be able to be dialed at this time.

Best Regards,
Rachel S
VOIPo Customer Care

Why didn’t they disclose this information prior to get my money for 2 years agreement.
Sad and an fair.

Would Recommend: No
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Provider Overview

Since 2004, VoIPo has provided worldwide support for residential and business VoIP. They offer unlimited calling to the U.S. & Canada, along with some of the lowest international calling rates in the industry to destinations all over the world. For the enterprising VoIP user, the VoIPo Reseller Program extends some fantastic incentives for selling VoIP services on their network. Their unlimited packages are also noteworthy, including over 40 calling features in one low price.

VoIPo’s online knowledgebase contains extensive documentation to help answer your questions, along with Live Chat, Installation Guides, and other great support options. VoIPo offers a 30 day guarantee of their service risk free, where you may return the provided adapter for a full refund. Ease of setup, maintenance, and more makes VoIPo a premiere choice for Voice Over IP service and support.

 

VoIPo Pricing and Services

 

Most Popular Plan – VoIPo often runs promotional deals for buying the first two years up front at $149. The discount on this promotion is their most popular, averaging out to about $6.21 per month with no activation or shipping fees, plus a free equipment lease to start. Complementary to replacing your old home service, VoIPo will also port your old number ‘on the house’ as well, even throwing in a second AND third line at no charge. VoIPo offers 100% “risk free” subscriptions, offering a complete refund within 30 days if you are not satisfied for any reason. Plans include 1000 Free minutes per month (incoming & outgoing), plus 60 international minutes (premiums also available for $7.95 that include 1200 minutes).A few among their many service features are 7,10, and 11 digit Dialing, Caller ID, Call Waiting, 3-Way Calling, *67 Outbound Caller ID Blocking, Softphone, E911, Choose Your Own Area Code, Keep Your Number, 711 Service (deaf and blind relay), along with advanced features like Call Logs, Virtual Numbers, Network Failover Forwarding, Simultaneous Ring, Voicemail SMS Notifications & E-mailing, SMS Control. All of the aforementioned features are free, except for virtual numbers, which are $4.95/month or $36/year.

VoIPo Exclusives – VoIPo service offers a few unique features that are their own special blend for residential and small business use:
Control Features by SMS: By texting to a 5-digit number (95495), users may remotely control setting like DND, forwarding, failover, and more by using short code. Simply add your cell number in the vPanel to turn your text-enabled device into a portable, quick command center.
Distinctive Ringtones: This feature lets users in on who’s calling simply by listening to the phone. Discern the priority of a call without needing to get out of your seat by assigning different ringtones to incoming callers.
SMS Text Messaging: Once enabled, VOIPo users are able to send and receive SMS text messages from within the VOIPo control panel to and from virtually any US-based SMS capable phone, including wireless numbers. Forwarding options are also aplenty, with SMS texts finding their way to e-mail for later reference, other SMS numbers, and more.
 

Editor’s Bottom Line of VoIPo

 
2-yr subscription at a promotional pricing requires full pre-payment. Includes expansive features, allotted international minutes, & unlimited calls in US and Canada. Service can be used with existing phone – provides free VoIP adapter. Extensive US based support includes live chat, email and live support; reps are only available 8am-4pm PST M-F. Number porting and/or new numbers are available. Comes w/ 30 day money back guarantee.

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