Call & Contact Center Solutions
The Ultimate Guide To Omnichannel Customer Engagement
Call & Contact Center
The Ultimate Guide To Omnichannel Customer Engagement
Katherine Stone
  •  July 24, 2024

The Ultimate Guide To Omnichannel Customer Engagement

How businesses connect with customers has radically changed over the past few years. Instead of in-person window shopping, we scroll through our social media feeds from the comfort of the couch. Instead of bringing in a broken product for in-store repair, we chat with an online support agent or watch a video tutorial to see if we can fix it ourselves....
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