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Reviews
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Cancel Anytime Full Refund | 2997 Reviews | |
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Free trial. Cancel anytime.
| 533 Reviews | |
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As low as $10/mo/user, Cancel Anytime
| 99 Reviews | |
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As low as $13.99/line/mo
| 176 Reviews | |
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No contract required, cancel anytime
| 11 Reviews | |
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Cancel Anytime, No Fees
| 29 Reviews | |
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Cancel Anytime, First Month Free
| 138 Reviews | |
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No Contracts. 30 Days Risk-Free
| 36 Reviews | |
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Free trial. Cancel anytime.
| 264 Reviews | |
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Starts at $15/mo. Free Trial.
| 678 Reviews | |
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30 Days, Full Refund
| 2 Reviews | |
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Free trial. Cancel anytime.
| 19 Reviews | |
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30 Days Risk-Free
| 45 Reviews | |
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MiCloud Connect 90-Day Guarantee
| 134 Reviews |
Latest Reviews from Business VoIP Users
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Good platform for small business and reasonable price. Compatible with other platforms making it easy to integrate with other platforms. Customer service is ...
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8X8 has a great support team and they always resolve my concerns in a timely manner. Also, the support agents are knowledgeable, polite and very...
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Our team utilizes Ring Central in our daily business routines. We find it helpful to be able to forward calls to other team members and to cell phones, when ...
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We have been using RingCentral for a few years at our firm office now. We have had issues and sometimes it takes a while to get someone to help us but when...
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Excellent customer support. Will definitely refer Vonage to more businesses. The process has been very smooth right from the beginning and everything...
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Be very careful with their contract. They will auto renew for 3 years. If you call the day of the renewal it is too late to not renew. When you try to...
Yes, VoIP is good for small businesses because it cuts communication costs by as much as 50%, eliminates the need for expensive, on-premise hardware that takes up valuable office space, and comes with a host of advanced features unavailable on landlines.
Other benefits of VoIP for small businesses include:
Mobility and flexibility for teams
Improved customer self-service via IVR
Actionable insights from VoIP analytics
Simple and quick installation/setup process
Highly scalable, easy to add new users/features
HD call quality
VoIP services cost an average of $15.00-$25.00/user per month. Lower-cost options from $9.99/user per month are available, but come with few of the advanced features most companies need.
A la carte, customizable VoIP plans are also available, which lets admins scale features as their needs evolve.
More expensive plans can cost $50.00/user per month and up, and usually include additional phone numbers, more communication channels, extensive third-party integrations, and advanced analytics.
Businesses should use VoIP primarily because traditional landline telephones are already well on their way to becoming obsolete.
Today’s consumers expect businesses to be able to offer the benefits of VoIP features like SMS texting, IVR, and automated callbacks. Team members also benefit from VoIP, thanks to key features like remote phone system access, visual voicemail, and instant team chat messaging.
Expect to see increased productivity, a lower employee turnover rate, and higher CSAT scores when you switch to VoIP.
VoIP is very reliable for businesses, as any quality provider offers a minimum of 99.9% guaranteed uptime (the gold standard is 99.999%.)
However, remember that VoIP hinges entirely on the strength and quality of your Internet connection – so it’s always better to rely on an Ethernet connection with a minimum bandwidth of 100 upload/download kbps for each line. Check with your Internet Service Provider to review your current plan.
Some users install automatic backup batteries to ensure their VoIP phone system still works during a power outage. As long as mobile devices like smartphones, tablets, or laptops still have power and Internet access, you can simply forward calls to these devices until power is restored.
Use our QuoteMatch to get started with Business VoIP.
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