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100+ Powerful Features: Amazing Service →
Proven Reliability - No Outages in 3 Years
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Unlimited Calls, Texts, Faxing, Video, CRM
FREE HD Phones + FREE Expert Setup
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As low as $14/mo, Free Trial, Full Refund Guarantee
4.6
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Leader in Cloud Business Communications →
Unlimited Calls/Fax/SMS/Conferencing
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Zoom Phone: Streamline Voice + Video →
One App for Phone, Video, Meetings, Chat
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Secure HD Audio, Voicemail & Call Recording
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Vonage Cloud Comms: Voice, Video, Meet →
Limited Time Offer, 30% off For Life of Plan
Personalized Solutions for Any Sized Business
Connect Anywhere: Desktop & Mobile App
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As low as $13.99/line/mo
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Unified App for Video, Voice - Instant Setup →
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Voice AI Technology to Transcribe Calls
Voice, Texts, Video, Meetings on Any Device
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GoTo Connect: Save up to 33% vs. Others →
One System for Phone, Meetings and Messages
Starting as Low as $19/user/month
99.9999% Uptime and Reliability Guaranteed
Free Upgrades, Features & Any Add-ons
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4.4
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One Platform: Voice, Video, and Chat →
Unlimited Calling/Fax Up to 47 Countries
HD Video Conferencing, App & Browser
Texting and Team Messaging
Mobile and Desktop App
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Starts at $15/mo. Free Trial.
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All-in-One Voice and Video Solution →
Work From Anywhere. FREE Mobile App
Keep Remote Team Collaborating with Video
Seamless Communication on Multiple Devices
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No Contracts. 30 Days Risk-Free
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Enterprise Unified Communication App →
Work from Home - Work from Anywhere
Business Basic Starting at $14.95/month
FREE Desk Phones + 2 Months FREE Service
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Business VoIP Made Clear and Simple →
Unlimited Calling - Flat Rate Billing
40+ Enterprise Class Calling Features
No Contracts – Quick & Simple Set-Up
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30 Days
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Unrivaled Business Phone System →
99.999% Uptime Guarantee
Experienced US Based Customer Service
Lower Total Cost with No Hidden Fees
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Call, Chat, Meet & More with Avaya Cloud →
Simple Communications: One App, Any Device
One Month Free + 20% off + 50% off Phones
100+ Business App Integrations
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30 Days Risk-Free
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Enterprise-Grade Calling For Your Small Biz
Merging, call waiting, forwarding, and more
Easy-to-use app for calls, meetings & text
Manage all your services and users in one place
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30 Days
4.5
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Easy Set-up, Simple to Use
Free Business Phone for Every User
J.D. Power Certified 24/7 Support
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No contract required, cancel anytime
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Free Best-in-Class Phones for 5+ Users
Award-winning, US-based Support
Easy to Setup and Use
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Free 30-day trial. Cancel anytime
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Recent Business VoIP Reviews:

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    From the Nextiva support chat, I found an exceptionally helpful, courteous, patient, and knowledgeable support...

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Best Small Business VoIP Services:

Provider Nextiva RingCentral Zoom Vonage Business
Year Founded 2006 2003 2011 2000
Headquarters Scottsdale, AZ Belmont, CA Santa Clara, CA Holmdel, NJ
Number of Customers 150,000+ 420,000+ 600,000+ 80,000+
Customer Service US & Global, Mon-Fri 5am-6pm, Sat-Sun 6am-6pm, MST U.S. & Global 24/7 phone support for RingCentral MVP with 2+ users US & Global, 24/7 US & Global, 24/7
Most Popular Plan Nextiva Connect RingCentral MVP Zoom One Vonage VBC Premium
Month to month pricing of popular plan for a 10 line system $439.50 per month ($43.95 per line) $449.90 per month ($44.99 per line) Not available Request a quote for details
Annual pricing of popular plan for a 10 line system $359.50 per month ($35.95 per line) $349.90 per month ($34.99 per line) $250 per month ($25 per user) $279.90 per month ($27.99 per line/seat)
New Customer Promo Free Phones + up to 25% Off - as low as $14/line/mo As low as $19.99/line/mo Not Available 30% off - as low as $13.99/line/mo
Toll Free Numbers Number Provided Free (Incoming calls are $0.02/min) $5/mo (1000 Mins Included, Add'l $0.03/min) Included in Business Plus and Enterprise plans $19.99/mo Unlimited Usage
Free phone offer Yes, multiple phones to choose from including Poly, Yealink No Free Phones No Free Phone Yes, exclusions apply
LONG DISTANCE CALLING TO THESE COUNTRIES INCLUDED U.S., Canada, Puerto Rico U.S., Canada, & Puerto Rico. Unlimited International calling plans available for 100+ countries U.S. & Canada only, OR choose one country from a list of 40+ countries in the Pro Global Select Plan U.S., Canada, & Puerto Rico. Global calling plans include 96+ countries
Free Trial Yes - 30 days Yes - 30 days Not available Not available
Internet Fax Included in all plans Included in all plans Not available Included in some plans
Video Conferencing Yes Yes Yes Yes
BYOD Option Yes, Poly, Cisco, Grandstream, Yealink, Panasonic, and all other major models. Requires manual provisioning. Yes, Polycom & Cisco phones only. Requires manual provisioning. Not available Not available
More Detailswww.nextiva.comwww.ringcentral.comwww.zoom.usvonage.com

Yes, VoIP is good for small businesses because it cuts communication costs by as much as 50%, eliminates the need for expensive, on-premise hardware that takes up valuable office space, and comes with a host of advanced features unavailable on landlines. 


Other benefits of VoIP for small businesses include:


  • Mobility and flexibility for teams

  • Improved customer self-service via IVR

  • Actionable insights from VoIP analytics

  • Simple and quick installation/setup process

  • Highly scalable, easy to add new users/features

  • HD call quality 

VoIP service costs an average of $15.00-$25.00/user per month. Lower-cost options from $9.99/user per month are available, but come with few of the advanced features most companies need. 


A la carte, customizable VoIP plans are also available, which lets admins scale features as their needs evolve.


More expensive plans can cost $50.00/user per month and up, and usually include additional phone numbers, more communication channels, extensive third-party integrations, and advanced analytics. 

Businesses should use VoIP primarily because traditional landline telephones are already well on their way to becoming obsolete. 


Today’s consumers expect businesses to be able to offer the benefits of VoIP features like SMS texting, IVR, and automated callbacks. Team members also benefit from VoIP, thanks to key features like remote phone system access, visual voicemail, and instant team chat messaging. 


Expect to see increased productivity, a lower employee turnover rate, and higher CSAT scores when you switch to VoIP.

VoIP is very reliable for businesses, as any quality provider offers a minimum of 99.9% guaranteed uptime (the gold standard is 99.999%.) 


However, remember that VoIP hinges entirely on the strength and quality of your Internet connection – so it’s always better to rely on an Ethernet connection with a minimum bandwidth of 100 upload/download kbps for each line. Check with your Internet Service Provider to review your current plan. 


Some users install automatic backup batteries to ensure their VoIP phone system still works during a power outage. As long as mobile devices like smartphones, tablets, or laptops still have power and Internet access, you can simply forward calls to these devices until power is restored. 


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Instant quotes from top providers:

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