Top Business VoIP Providers [Tested & Compared]

Our editors have researched hundreds of business VoIP providers, filtering out industry-leading solutions with the highest levels of reliability, customer service, and lowest pricing. The business VoIP services featured below offer custom packages for any budget, dedicated reps, and a hands-on approach to quickly getting your new VoIP service up and running. Compare the providers below, some of which are from our marketing sponsorships.

Features
Money Back
Reviews
More Details
Best Rated
Free Setup
  • Proven Reliability - No Reported Outages in 3 Years
  • Unlimited Calls, Texts, Faxing, Video, Chat
  • FREE HD Phones + FREE Expert Setup
  • Perfect for Remote Teams & Employees
As low $14/mo. Cancel Anytime for a Full Refund
4.6
2694 Reviews
Get Pricing
UCaaS Leader
Microsoft Teams
  • Unlimited Calls/Fax/SMS/Conferencing
  • Includes 100+ Premium Features
  • Trusted By Over 400,000 Businesses Globally
  • Find a Better Deal - Price Match Guarantee
Free trial. Cancel anytime.
3.9
485 Reviews
Get Pricing
Complete Voice & Video Solution
  • One App for Phone, Video, Meetings, Chat
  • Elevate A Call-to-Video Meeting with 1 Click
  • Secure HD Audio, Voicemail & Call Recording
  • 24/7 Global Customer Care & Support
As low as $10/mo/user, Free trial
4.2
61 Reviews
Get Pricing
  • Special Offer: 30% off For Life of Plan
  • Personalized Solutions for Any Sized Business
  • Connect Anywhere: Desktop & Mobile App
As low as $13.99/line/mo
3.4
172 Reviews
Get Pricing
  • One System for Phone, Meetings and Messages
  • Starting as Low as $19/user/month
  • 99.9999% Uptime and Reliability Guaranteed
  • Free Upgrades, Features & Any Add-ons
Cancel Anytime, First Month Free
4.4
126 Reviews
Get Pricing
  • Video, Voice, Chat, Contact Center and more
  • Easy Set-up, Simple to Use
  • Free Business Phone for Every User
  • J.D. Power Certified 24/7 Support
No contract required, cancel anytime
4.3
11 Reviews
Get Pricing
  • Work from Home - Work from Anywhere
  • Business Basic Starting at $14.95/month
  • FREE Desk Phones + 2 Months FREE Service
Freemium Version - Try it Today
4.9
53 Reviews
Get Pricing
  • Unlimited Calling - Flat Rate Billing
  • 40+ Enterprise Class Calling Features
  • No Contracts – Quick & Simple Set-Up
30 Days
4.6
9 Reviews
Get Pricing
  • 99.999% Uptime Guarantee
  • Experienced US Based Customer Service
  • Lower Total Cost with No Hidden Fees
Cancel Anytime, No Fees
4.4
29 Reviews
Get Pricing
  • A Cloud-based Communications Platform
  • Deploy In Minutes, Easily Add/Edit Employees
  • Voice AI Technology to Transcribe Calls
  • Voice, Texts, Video, Meetings on Any Device
Free trial. Cancel anytime.
4.6
262 Reviews
  • Work From Anywhere. FREE Mobile App
  • Keep Remote Team Collaborating with Video
  • Seamless Communication on Multiple Devices
No Contracts. 30 Days Risk-Free
4.5
32 Reviews
  • Unlimited Calling/Fax Up to 47 Countries
  • HD Video Conferencing, App & Browser
  • Texting and Team Messaging
  • Mobile and Desktop App
Starts at $15/mo. Free Trial.
4.3
605 Reviews
  • Simple Communications: One App, Any Device
  • One Month Free + 20% off + 50% off Phones
  • 100+ Business App Integrations
30 Days Risk-Free
4.3
45 Reviews
  • Merging, call waiting, forwarding, and more
  • Easy-to-use app for calls, meetings & text
  • Manage all your services and users in one place
30 Days
4.5
13 Reviews
  • Proven Call Quality & Reliability with Local Carriers
  • Powerful Plug and Play Integrations to CRMs
  • Starting from 3+ Users
  • User Friendly User Portal & Powerful Analytics
30 day trial. Cancel anytime.
4.2
22 Reviews
  • Send Texts From Your 800 Number
  • Over 250,000 Customers Worldwide
  • 24/7 Live U.S. Support + VoIP + WiFi Calling
  • 2000 Minutes/Mo + Unlimited Extensions
30 Days, Full Refund
2.8
2 Reviews
Nextiva
4.6
Best Rated
  • Proven Reliability - No Reported Outages in 3 Years
  • Unlimited Calls, Texts, Faxing, Video, Chat
  • FREE HD Phones + FREE Expert Setup
  • Perfect for Remote Teams & Employees
RingCentral
3.9
UCaaS Leader
  • Unlimited Calls/Fax/SMS/Conferencing
  • Includes 100+ Premium Features
  • Trusted By Over 400,000 Businesses Globally
  • Find a Better Deal - Price Match Guarantee
Zoom
4.2
  • One App for Phone, Video, Meetings, Chat
  • Elevate A Call-to-Video Meeting with 1 Click
  • Secure HD Audio, Voicemail & Call Recording
  • 24/7 Global Customer Care & Support
Vonage Business
3.4
  • Special Offer: 30% off For Life of Plan
  • Personalized Solutions for Any Sized Business
  • Connect Anywhere: Desktop & Mobile App
GoToConnect
4.4
  • One System for Phone, Meetings and Messages
  • Starting as Low as $19/user/month
  • 99.9999% Uptime and Reliability Guaranteed
  • Free Upgrades, Features & Any Add-ons
Intermedia
4.3
  • Video, Voice, Chat, Contact Center and more
  • Easy Set-up, Simple to Use
  • Free Business Phone for Every User
  • J.D. Power Certified 24/7 Support
PanTerra Networks
4.9
  • Work from Home - Work from Anywhere
  • Business Basic Starting at $14.95/month
  • FREE Desk Phones + 2 Months FREE Service
ClarityTel
4.6
  • Unlimited Calling - Flat Rate Billing
  • 40+ Enterprise Class Calling Features
  • No Contracts – Quick & Simple Set-Up
1-VoIP
4.4
  • 99.999% Uptime Guarantee
  • Experienced US Based Customer Service
  • Lower Total Cost with No Hidden Fees
Dialpad
4.6
  • A Cloud-based Communications Platform
  • Deploy In Minutes, Easily Add/Edit Employees
  • Voice AI Technology to Transcribe Calls
  • Voice, Texts, Video, Meetings on Any Device
Ooma
4.5
  • Work From Anywhere. FREE Mobile App
  • Keep Remote Team Collaborating with Video
  • Seamless Communication on Multiple Devices
8×8 Inc.
4.3
  • Unlimited Calling/Fax Up to 47 Countries
  • HD Video Conferencing, App & Browser
  • Texting and Team Messaging
  • Mobile and Desktop App
Avaya
4.3
  • Simple Communications: One App, Any Device
  • One Month Free + 20% off + 50% off Phones
  • 100+ Business App Integrations
Webex
4.5
  • Merging, call waiting, forwarding, and more
  • Easy-to-use app for calls, meetings & text
  • Manage all your services and users in one place
Aircall
4.2
  • Proven Call Quality & Reliability with Local Carriers
  • Powerful Plug and Play Integrations to CRMs
  • Starting from 3+ Users
  • User Friendly User Portal & Powerful Analytics
Grasshopper
2.8
  • Send Texts From Your 800 Number
  • Over 250,000 Customers Worldwide
  • 24/7 Live U.S. Support + VoIP + WiFi Calling
  • 2000 Minutes/Mo + Unlimited Extensions
Get unlimited calls, text, and video on any device
*Exclusive offer: As low as $10/mo/user

Yes, VoIP is good for small businesses because it cuts communication costs by as much as 50%, eliminates the need for expensive, on-premise hardware that takes up valuable office space, and comes with a host of advanced features unavailable on landlines. 


Other benefits of VoIP for small businesses include:


  • Mobility and flexibility for teams

  • Improved customer self-service via IVR

  • Actionable insights from VoIP analytics

  • Simple and quick installation/setup process

  • Highly scalable, easy to add new users/features

  • HD call quality 

VoIP service costs an average of $15.00-$25.00/user per month. Lower-cost options from $9.99/user per month are available, but come with few of the advanced features most companies need.


A la carte, customizable VoIP plans are also available, which lets admins scale features as their needs evolve.


More expensive plans can cost $50.00/user per month and up, and usually include additional phone numbers, more communication channels, extensive third-party integrations, and advanced analytics. 

Businesses should use VoIP primarily because traditional landline telephones are already well on their way to becoming obsolete. 


Today’s consumers expect businesses to be able to offer the benefits of VoIP features like SMS texting, IVR, and automated callbacks. Team members also benefit from VoIP, thanks to key features like remote phone system access, visual voicemail, and instant team chat messaging. 


Expect to see increased productivity, a lower employee turnover rate, and higher CSAT scores when you switch to VoIP.

VoIP is very reliable for businesses, as any quality provider offers a minimum of 99.9% guaranteed uptime (the gold standard is 99.999%.) 


However, remember that VoIP hinges entirely on the strength and quality of your Internet connection – so it’s always better to rely on an Ethernet connection with a minimum bandwidth of 100 upload/download kbps for each line. Check with your Internet Service Provider to review your current plan. 


Some users install automatic backup batteries to ensure their VoIP phone system still works during a power outage. As long as mobile devices like smartphones, tablets, or laptops still have power and Internet access, you can simply forward calls to these devices until power is restored. 


Use our QuoteMatch to get started with Business VoIP.

Instant quotes from top providers:

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Richard J.
Founder & CEO, Fanology Social
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