Provider
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Reviews
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More Details
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As low $10/mo. Cancel Anytime for a Full Refund | 2907 Reviews | |
SPECIAL OFFER 50% OFF → | ||||
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Free trial. Cancel anytime.
| 490 Reviews | |
RingCentral MVP: MQ Gartner Leader in Cloud Communications → | ||||
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As low as $10/mo/user, Cancel Anytime
| 61 Reviews | |
Zoom One: Streamline Voice + Video + Whiteboard + Chat → | ||||
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As low as $13.99/line/mo
| 172 Reviews | |
Vonage Cloud Comms: Voice, Video, Meet → | ||||
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Free trial. Cancel anytime.
| 19 Reviews | |
Switch to OpenPhone and Get Your First 2+ Months Free → | ||||
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Cancel Anytime, First Month Free
| 138 Reviews | |
GoTo Connect: Built for SMB’s like yours → | ||||
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30 Days
| 9 Reviews | |
Business VoIP Made Clear and Simple → | ||||
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Cancel Anytime, No Fees
| 29 Reviews | |
Unrivaled Business Phone System → | ||||
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No contract required, cancel anytime
| 11 Reviews | |
Trusted by 1.4M Business Users → | ||||
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Free trial. Cancel anytime.
| 262 Reviews | |
Dialpad Talk: Unified App for Video, Voice - Instant Setup → | ||||
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No Contracts. 30 Days Risk-Free
| 34 Reviews | |
All-in-One Voice and Video Solution → | ||||
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Starts at $15/mo. Free Trial.
| 651 Reviews | |
One Platform: Voice, Video, and Chat → | ||||
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30 Days, Full Refund
| 2 Reviews | |
Choose From 3 Plans + 10% off on Annual Plans → | ||||
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30 Days Risk-Free
| 45 Reviews | |
Call, Chat, Meet & More with Avaya Cloud → |
Yes, VoIP is good for small businesses because it cuts communication costs by as much as 50%, eliminates the need for expensive, on-premise hardware that takes up valuable office space, and comes with a host of advanced features unavailable on landlines.
Other benefits of VoIP for small businesses include:
Mobility and flexibility for teams
Improved customer self-service via IVR
Actionable insights from VoIP analytics
Simple and quick installation/setup process
Highly scalable, easy to add new users/features
HD call quality
VoIP service costs an average of $15.00-$25.00/user per month. Lower-cost options from $9.99/user per month are available, but come with few of the advanced features most companies need.
A la carte, customizable VoIP plans are also available, which lets admins scale features as their needs evolve.
More expensive plans can cost $50.00/user per month and up, and usually include additional phone numbers, more communication channels, extensive third-party integrations, and advanced analytics.
Businesses should use VoIP primarily because traditional landline telephones are already well on their way to becoming obsolete.
Today’s consumers expect businesses to be able to offer the benefits of VoIP features like SMS texting, IVR, and automated callbacks. Team members also benefit from VoIP, thanks to key features like remote phone system access, visual voicemail, and instant team chat messaging.
Expect to see increased productivity, a lower employee turnover rate, and higher CSAT scores when you switch to VoIP.
VoIP is very reliable for businesses, as any quality provider offers a minimum of 99.9% guaranteed uptime (the gold standard is 99.999%.)
However, remember that VoIP hinges entirely on the strength and quality of your Internet connection – so it’s always better to rely on an Ethernet connection with a minimum bandwidth of 100 upload/download kbps for each line. Check with your Internet Service Provider to review your current plan.
Some users install automatic backup batteries to ensure their VoIP phone system still works during a power outage. As long as mobile devices like smartphones, tablets, or laptops still have power and Internet access, you can simply forward calls to these devices until power is restored.
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