Top Rated Business VoIP Providers in 2023

The business VoIP solutions we tested and recommend below offer top reliability, user satisfaction, custom packages for any budget and hands-on support to get your new VoIP service up and running quickly. Compare our top picks below, some of which are from our marketing sponsorships.

Features
Money Back
Reviews
More Details
Best Rated
SPECIAL OFFER 50% OFF
  • No Reported Outages in 4 Years - Highest Reliability
  • Unlimited Calls, Texts, Faxing, Video, Chat
  • FREE HD Phones + FREE Expert Setup
  • Perfect for Remote Teams & Employees
As low $10/mo. Cancel Anytime for a Full Refund
4.6
2991 Reviews
Get Pricing
UCaaS Leader
Microsoft Teams
  • Unlimited Calls/Fax/SMS/Conferencing
  • Includes 100+ Premium Features
  • Trusted By Over 400,000 Businesses Globally
  • Find a Better Deal - Price Match Guarantee
  • RingCentral MVP: MQ Gartner UCaaS Leader 2023
Free trial. Cancel anytime.
3.8
503 Reviews
Get Pricing
#1 Downloaded Business App in US in 2022
  • One App for Phone, Video, Meetings, Chat
  • 5.5 Million Worldwide Users
  • Global Phone Coverage + 24/7 Global Customer Care
  • Maintenance Costs are Nearly Nonexistent
  • Zoom One: Streamline Voice + Video + Whiteboard + Chat
As low as $10/mo/user, Cancel Anytime
4.2
61 Reviews
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  • Personalized Solutions for Any Sized Business
  • Connect Anywhere: Desktop & Mobile App
  • Limited Time Offer: Get 30% off Your Order
  • Vonage Cloud Comms: Voice, Video, Meet
As low as $13.99/line/mo
3.4
173 Reviews
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UCAAS + CCAAS
  • All-in-one Platform (Phone, Meeting, Messaging)
  • Purpose Built for Small and Mid-sized Businesses
  • Easy to deploy/manage/scale while being easy on cost
  • 99.999% Uptime & 24/7 Customer Support Built in
  • GoTo Connect: Built for SMB’s like yours
Cancel Anytime, First Month Free
4.2
138 Reviews
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  • 99.999% Uptime Guarantee
  • Experienced US Based Customer Service
  • Lower Total Cost with No Hidden Fees
Cancel Anytime, No Fees
4.4
29 Reviews
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Easy Setup
#1 in Satisfaction
  • Rated #1 in Customer Satisfaction on G2
  • Collaborate with Shared Phone Numbers
  • Build Better Relationships with a Lightweight CRM
  • Integrate with Salesforce, Hubspot, and More
  • Switch to OpenPhone and Get Two Months Free
Free trial. Cancel anytime.
4.5
19 Reviews
  • Video, Voice, Chat, Contact Center and more
  • Easy Set-up, Simple to Use
  • Free Business Phone for Every User
  • J.D. Power Certified 24/7 Support
  • Trusted by 1.4M Business Users
No contract required, cancel anytime
4.3
11 Reviews
  • A Cloud-based Communications Platform
  • Deploy In Minutes, Easily Add/Edit Employees
  • Voice AI Technology to Transcribe Calls
  • Voice, Texts, Video, Meetings on Any Device
  • Dialpad Talk: Unified App and Instant Setup
Free trial. Cancel anytime.
4.6
264 Reviews
  • Work From Anywhere. FREE Mobile App
  • Keep Remote Team Collaborating with Video
  • Seamless Communication on Multiple Devices
  • All-in-One Voice and Video Solution
No Contracts. 30 Days Risk-Free
4.3
34 Reviews
  • Unlimited Calling/Fax Up to 47 Countries
  • HD Video Conferencing, App & Browser
  • Texting and Team Messaging
  • Mobile and Desktop App
  • X Series Platform: Voice, Video, and Chat
Starts at $15/mo. Free Trial.
4.3
666 Reviews
  • Send Texts From Your 800 Number
  • Over 250,000 Customers Worldwide
  • 24/7 Live U.S. Support + VoIP + WiFi Calling
  • 2000 Minutes/Mo + Unlimited Extensions
  • Choose From 3 Plans + 10% off on Annual Plans
30 Days, Full Refund
2.8
2 Reviews
Nextiva
4.6
Best Rated
  • No Reported Outages in 4 Years - Highest Reliability
  • Unlimited Calls, Texts, Faxing, Video, Chat
  • FREE HD Phones + FREE Expert Setup
  • Perfect for Remote Teams & Employees
RingCentral
3.8
UCaaS Leader
  • Unlimited Calls/Fax/SMS/Conferencing
  • Includes 100+ Premium Features
  • Trusted By Over 400,000 Businesses Globally
  • Find a Better Deal - Price Match Guarantee
  • RingCentral MVP: MQ Gartner UCaaS Leader 2023
Zoom
4.2
  • One App for Phone, Video, Meetings, Chat
  • 5.5 Million Worldwide Users
  • Global Phone Coverage + 24/7 Global Customer Care
  • Maintenance Costs are Nearly Nonexistent
  • Zoom One: Streamline Voice + Video + Whiteboard + Chat
Vonage Business
3.4
  • Personalized Solutions for Any Sized Business
  • Connect Anywhere: Desktop & Mobile App
  • Limited Time Offer: Get 30% off Your Order
  • Vonage Cloud Comms: Voice, Video, Meet
GoToConnect
4.2
UCAAS + CCAAS
  • All-in-one Platform (Phone, Meeting, Messaging)
  • Purpose Built for Small and Mid-sized Businesses
  • Easy to deploy/manage/scale while being easy on cost
  • 99.999% Uptime & 24/7 Customer Support Built in
  • GoTo Connect: Built for SMB’s like yours
1-VoIP
4.4
  • 99.999% Uptime Guarantee
  • Experienced US Based Customer Service
  • Lower Total Cost with No Hidden Fees
OpenPhone
4.5
Easy Setup
  • Rated #1 in Customer Satisfaction on G2
  • Collaborate with Shared Phone Numbers
  • Build Better Relationships with a Lightweight CRM
  • Integrate with Salesforce, Hubspot, and More
  • Switch to OpenPhone and Get Two Months Free
Intermedia
4.3
  • Video, Voice, Chat, Contact Center and more
  • Easy Set-up, Simple to Use
  • Free Business Phone for Every User
  • J.D. Power Certified 24/7 Support
  • Trusted by 1.4M Business Users
Dialpad
4.6
  • A Cloud-based Communications Platform
  • Deploy In Minutes, Easily Add/Edit Employees
  • Voice AI Technology to Transcribe Calls
  • Voice, Texts, Video, Meetings on Any Device
  • Dialpad Talk: Unified App and Instant Setup
Ooma
4.3
  • Work From Anywhere. FREE Mobile App
  • Keep Remote Team Collaborating with Video
  • Seamless Communication on Multiple Devices
  • All-in-One Voice and Video Solution
8×8 Inc.
4.3
  • Unlimited Calling/Fax Up to 47 Countries
  • HD Video Conferencing, App & Browser
  • Texting and Team Messaging
  • Mobile and Desktop App
  • X Series Platform: Voice, Video, and Chat
Grasshopper
2.8
  • Send Texts From Your 800 Number
  • Over 250,000 Customers Worldwide
  • 24/7 Live U.S. Support + VoIP + WiFi Calling
  • 2000 Minutes/Mo + Unlimited Extensions
  • Choose From 3 Plans + 10% off on Annual Plans

Yes, VoIP is good for small businesses because it cuts communication costs by as much as 50%, eliminates the need for expensive, on-premise hardware that takes up valuable office space, and comes with a host of advanced features unavailable on landlines. 


Other benefits of VoIP for small businesses include:


  • Mobility and flexibility for teams

  • Improved customer self-service via IVR

  • Actionable insights from VoIP analytics

  • Simple and quick installation/setup process

  • Highly scalable, easy to add new users/features

  • HD call quality 

VoIP service costs an average of $15.00-$25.00/user per month. Lower-cost options from $9.99/user per month are available, but come with few of the advanced features most companies need.


A la carte, customizable VoIP plans are also available, which lets admins scale features as their needs evolve.


More expensive plans can cost $50.00/user per month and up, and usually include additional phone numbers, more communication channels, extensive third-party integrations, and advanced analytics. 

Businesses should use VoIP primarily because traditional landline telephones are already well on their way to becoming obsolete. 


Today’s consumers expect businesses to be able to offer the benefits of VoIP features like SMS texting, IVR, and automated callbacks. Team members also benefit from VoIP, thanks to key features like remote phone system access, visual voicemail, and instant team chat messaging. 


Expect to see increased productivity, a lower employee turnover rate, and higher CSAT scores when you switch to VoIP.

VoIP is very reliable for businesses, as any quality provider offers a minimum of 99.9% guaranteed uptime (the gold standard is 99.999%.) 


However, remember that VoIP hinges entirely on the strength and quality of your Internet connection – so it’s always better to rely on an Ethernet connection with a minimum bandwidth of 100 upload/download kbps for each line. Check with your Internet Service Provider to review your current plan. 


Some users install automatic backup batteries to ensure their VoIP phone system still works during a power outage. As long as mobile devices like smartphones, tablets, or laptops still have power and Internet access, you can simply forward calls to these devices until power is restored. 


Use our QuoteMatch to get started with Business VoIP.

Instant quotes from top providers:

“GetVoIP’s comparison guides made it easy to summarize services and make an informed and cost-effective decision.”

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Richard J.
Founder & CEO, Fanology Social
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