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Amazing Service Guarantee
Includes 45+ Premium Features
Works with Most IP Phones
Unlimited Calling & Faxing
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4.6
37 Reviews
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Cloud Powered Business Phone System
Same Day Activation - 30 Day Free Trial
Unlimited Calls/Fax/SMS/Conferencing
Trusted by 300K+ Customers
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4.3
80 Reviews
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Fully Managed Cloud Based Phone Solutions
100-party Conferences/Online Meeting
App & CRM Integration Included
Built-In Contact Center Features
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4.6
9 Reviews
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Award-winning Business VoIP Experts
40+ Business Boosting Features
Unlimited Calling & Faxing
No Contracts + Expert Install
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3.9
59 Reviews
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Global Cloud Communication Market Leader
Free Setup and On-site Installation
Award-winning 24/7 Customer Support
Unlimited Calling/Faxing/Conferencing
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4.6
37 Reviews
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Fully Customizable Hosted VoIP
100% USA Based Support
Unlimited Calling + Free Features
Easy Setup - No Contracts
Free
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4.4
55 Reviews
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Pure Cloud Power - No Hardware Required
All Features & Integrations, $15/mo/user
Trusted by Fortune 500 Companies
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4.6
3 Reviews
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The Smartest Business VoIP Phone System
40+ Features Including Free Web Phone
Easy Setup. Use Any Phone and Bandwidth
5 User Minimum. 2015 Gartner Cool Vendor
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30 Day Free Trial
4.1
7 Reviews
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Quality Cloud Based Solutions
Unlimited Plans - No Setup Fees
Easy to Manage - Friendly Interface
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4.6
7 Reviews
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Enterprise Options + Easy Integration
Free Calls to 1 Chosen Country
Remote Office & Mobile Client
Instant Phone Numbers in 50 Countries
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4.4
6 Reviews
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Trusted by 40k Companies in 100+ Countries
Real-time Call Analytics Tools
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Best Industry SLA and 99.997% Uptime
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3.9
47 Reviews
Enterprise Call Solutions for SMBs
Unlimited Calling US & Canada
Award-Winning Fonality HUD
45+ Enterprise Calling Features
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3.8
30 Reviews
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Recent Business VoIP Reviews:

  • I like that each employee and...

    I like that each employee and department have their own dedicated voicemail system which can be accessed from...

    - Ana Maria P.
    More Reviews
  • This was our very first time...

    This was our very first time ever dealing with VOIP, and with Mitel we hit the mother load with them. Service,...

    - Tony D.
    More Reviews
  • Ease of use and the fact you...

    Ease of use and the fact you offer a conference line that we use regularly for meetings since we have remote...

    - L. C.
    More Reviews

Small Business VoIP Segment Buyer Trends in 2016 [Inforgraphic]

Closer Look At Our Top Business VoIP Picks:

Year Founded 2005 2003 1972 2003
Headquarters Scottsdale, AZ San Mateo, California Ontario, Canada Atlanta, GA
Customer Service US Based, Mon - Fri: 5am-6pm Sat: 9am-1pm MST US & Global, 24/7 US & Global, 24/7 US Based, Mon-Fri: 9am-9pm EST
Popular Service Plan Nextiva Office Pro RingCentral Office MiCloud Business Unlimited Extensions
Month to month pricing of popular plan for a 10 line system $329.50 per month ($32.95 per line) $349.90 per month ($34.99 per line) No month to month offer Request a quote for details as each case is different and various discounts apply to new customers.
Contract pricing of popular plan for a 10 line system $309.50 per month ($30.95 per line) $279.90 per month ($27.99 per line) $200 per month ($20 per line) No Contracts, all service are month to month.
New Customer Promo Free Polycom VVX300 Phones ($200 value) 30 day completely free trial of service and hardware, to all new subscribers with 2 or more users. Any free trial hardware must be returned within 21 days of cancellation. 3 Months Free First Month free always. However other unique discounts are available as well.
Number Porting Fee Free Free Free Free
Fax Pricing Starts at $4.95/mo/500 pages

Starts at $7.99/mo/500 Pages

$4.95/mo Unlimited Virtual Fax

Paperless Fax Only, Unlimited, $15/mo

Toll Free Numbers Number Provided Free (Incoming calls are $0.02/min) $5/mo (1000 Mins Included, Add'l $0.03/min) $4.95/mo per Toll DID ($0.04/min) $39.99/mo, No per minute charges
Voicemail Transcriptions
Free phone offer Yes, multiple phones to choose from including Polycom, Yealink No Free Phones No Free Phones No Free Phones
BYOD Option Yes, Polycom, Cisco, Grandstream, Panasonic, and all other major models. Yes, Polycom & Cisco phones only. Also allows BYOD for mobiles, tablets, and laptops. No, must get new phones with service. Yes, but limitations apply
More Detailswww.nextiva.comwww.ringcentral.comwww.mitel.combusiness.vonage.com
How to Choose the Best Business VoIP Provider:

Depending on the amount of lines/extensions needed, your monthly fees can start as low as $20 per line from an award-winning small business VoIP service like Vonage Business. Knowing exactly what you need will make the transition fast, easy, and cost-effective.

Whether a small business VoIP provider or large enterprise phone system, every company has a different list of services, feature sets, and prices. Depending on the size of your company, you must take in to account features needed, and the amount of unanticipated usage.

  • Step 1 – check your internet connection/bandwidth to make sure you have sufficient Internet speed (your phone provider or Internet provider can you help determine this).
  • Step 2 – with your budget, calling needs, and phone system features in mind, narrow down particular small business VoIP offerings to see who can offer you the best service package for your budget.
  • Step 3 – decide which equipment is best for your company’s current and foreseeable needs. You may purchase a phone from $50 up to $500 with all the bells and whistles. Consider phones made by leading manufactures such as Polycom, Cisco, Panasonic, and Toshiba.
  • Finally – compare companies, available features, and their reliability by reading reviews from small business VoIP users.

Here are some questions to ask a potential Business VoIP Provider:

– What are the startup & recurring costs?
– Is there a money back guarantee?
– Can you port phone numbers? Costs involved?
– Is there a contract? Are there cancelation fees? Know what the cancelation process is like.
– Are there any hidden fees?
– Which features are included, and which features cost extra?
– Is there international calling?
– What kind of support is available?
– Do you offer E911? Costs involved?
– Do you have a mobile app?

Here are some Key Benefits of VoIP for Business Use:

  • Work When & Where You Want – One very popular and common VoIP feature is called “find me/follow me.” Instead of having separate numbers for your office, cell phone, and home office, you have one “virtual extension.” You can program the virtual number to ring all of your phones simultaneously, or in a specific order, and how to handle a missed call. You decide if a call should go to your voicemail, or to another extension. When you make a call using your VoIP service, the receiving caller ID will show your business phone number, regardless of which device you are calling from.
  • Flexible Messaging Options – There are a number of options available that make retrieving and maintaining your business messages very simple. With Voicemail Transcription, you can read the message in your inbox, or receive it as a text instead of listening to it. Let’s say a client calls you about a fax he needs, and leaves a fax number on the message. With a few clicks you can virtually send the fax as a PDF to that number.
  • Multiple Numbers on Demand – Building a multifaceted business with any kind of localized number or vanity number. Whether it’s VoIP for small business or enterprise, communications is only as strong as it is dynamic, with multiple numbers, all having specific assignments to fulfill. Most business Voice Over IP phone providers will offer these additional number for free, or a very small monthly fee. Explore options to find out if a provider supplies key components beyond a local number such as toll-free numbers, virtual faxing, and virtual extensions.
  • Auto Attendant (Virtual Receptionist) –  This feature works as an automated receptionist able to greet your callers with customizable recordings, and direct them to departments, individuals, extensions, etc. through unique menus.
  • Automatic Call Distribution (ACD) – This feature is essentially a more advanced version of the call hunting feature; however, instead of routing to one set number of phones, this system is smart enough to connect the right individual for each individual call.
  • Business SMS – Keep your personal and business phone number separate. Send business related text messages to clients, colleagues, and departments professionalism through your business phone number from your smartphone, tablet, or computer.

Any way you slice it, an educated business is an empowered business – know what is available and take advantage of it.

Business VoIP Telephony - Additional Resources

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