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Avaya Debuts OneCloud CCaaS on Salesforce AppExchange
Moshe Beauford
June 25, 2021

Avaya Debuts OneCloud CCaaS on Salesforce AppExchange

Avaya recently launched its OneCloud for Service Cloud UCaaS offering on the Salesforce AppExchange, a move the company says it hopes will empower customers to leverage artificial intelligence and voice functionalities. The new Service Cloud integration brings together voice, digital channels, and customer insights into a unified user interface for...
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Avaya recently launched its OneCloud for Service Cloud UCaaS offering on the Salesforce AppExchange, a move the company says it...
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