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20 Customer Service Metrics You Should be Monitoring Closely in 2022
Customer Experience
Mile Zivkovic
November 29, 2021

20 Customer Service Metrics You Should be Monitoring Closely in 2022

The importance of a company’s customer service department cannot be underestimated as customers really are the lifeblood of any business, and making and keeping them happy will make or break your business. But how do you really know how well or poorly your customer service department is doing? How do you know what customers are truly thinking or how...
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