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Twilio Officially Launches Flex, With Some New Advanced Features

Matt Grech

October 18, 2018

Twilio Officially Launches Flex, With Some New Advanced Features

Twilio kicked off its annual developer conference, Twilio Signal, earlier this week on Wednesday the 17th. With just one day already in the history books, Twilio has made a few impressive announcements, highlighting the organization's push further into new solutions -- specifically the cloud Contact Center market. We actually took a close look at Twilio...

Twilio kicked off its annual developer conference, Twilio Signal, earlier this week on...

VoIP & UC

RingCentral Snatches AI-Focused Customer Interaction Platform Dimelo

Matt Grech

October 11, 2018

RingCentral Snatches AI-Focused Customer Interaction Platform Dimelo

RingCentral just announced their latest agreement to acquire Dimelo, a leading digital...

Cloud Computing

Nexmo Introduces Two New APIs To Improve the Customer Experience

Matt Grech

October 10, 2018

Nexmo Introduces Two New APIs To Improve the Customer Experience

In their latest announcement into the expansion of their Nexmo API platform, Vonage...

VoIP & UC

Business VoIP vs Traditional PBX Systems: Everything You Need to Know

Matt Grech

October 02, 2018

Business VoIP vs Traditional PBX Systems: Everything You Need to Know

Business Communications is an absolutely critical aspect of any organization, and has...

VoIP & UC

Here’s Why Jive Communications is a UCaaS Powerhouse

Matt Grech

September 27, 2018

Here’s Why Jive Communications is a UCaaS Powerhouse

Here at GetVoIP, we are always on the lookout for the absolute best value and platform for organizations. Our goal...

Business Insights

Why Strong Customer Relationships Are Key for Contact Centers

Nick Campanella

September 21, 2018

Why Strong Customer Relationships Are Key for Contact Centers

Let’s be honest for a second. Historically, the nature of contact centers has been heavily volume-based: place as many outbound...

VoIP & UC

Vonage Continues To Grow, Acquires NewVoiceMedia Cloud Contact Center

Matt Grech

September 20, 2018

Vonage Continues To Grow, Acquires NewVoiceMedia Cloud Contact Center

Vonage seems to be on a bit of a roll recently. Following their previous acquisition of...

VoIP & UC

Our Rundown of Gartner’s 2018 Magic Quadrant for Meeting Solutions

Matt Grech

September 17, 2018

Our Rundown of Gartner’s 2018 Magic Quadrant for Meeting Solutions

Whether your business is in the search for a new Meeting Solution platform, or just wants ...

VoIP & UC

On-Demand or Subscription Based Automatic Dialers: Which is Better For Your Business?

Matt Grech

September 12, 2018

On-Demand or Subscription Based Automatic Dialers: Which is Better For Your Business?

Automatic dialing solutions can dramatically improve the overall productivity, efficiency ...

VoIP & UC

VoIP vs Landline for Business – Everything You Need to Know

Matt Grech

September 07, 2018

VoIP vs Landline for Business – Everything You Need to Know

If there is one thing that most organizations can agree on, it is that a communication...