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VoIP & UC

Vonage Continues To Grow, Acquires NewVoiceMedia Cloud Contact Center

Matt Grech

September 20, 2018

Vonage Continues To Grow, Acquires NewVoiceMedia Cloud Contact Center

Vonage seems to be on a bit of a roll recently. Following their previous acquisition of the leading Video API provider TokBox, the now UCaaS giant has announced an agreement to acquire leading CPaaS solution provider NewVoiceMedia. While I'm not too surprised to see Vonage snatch up a Communication and Contact Center platform to add into their portfolio, ...

Vonage seems to be on a bit of a roll recently. Following their previous acquisition of...

VoIP & UC

Our Rundown of Gartner’s 2018 Magic Quadrant for Meeting Solutions

Matt Grech

September 17, 2018

Our Rundown of Gartner’s 2018 Magic Quadrant for Meeting Solutions

Whether your business is in the search for a new Meeting Solution platform, or just wants ...

VoIP & UC

On-Demand or Subscription Based Automatic Dialers: Which is Better For Your Business?

Matt Grech

September 12, 2018

On-Demand or Subscription Based Automatic Dialers: Which is Better For Your Business?

Automatic dialing solutions can dramatically improve the overall productivity, efficiency ...

VoIP & UC

VoIP vs Landline for Business – Everything You Need to Know

Matt Grech

September 07, 2018

VoIP vs Landline for Business – Everything You Need to Know

If there is one thing that most organizations can agree on, it is that a communication...

VoIP & UC

Polycom Introduces Their Latest VVX IP Desk Phones and Cloud Manager

Matt Grech

August 30, 2018

Polycom Introduces Their Latest VVX IP Desk Phones and Cloud Manager

Polycom, who is now a part of the Plantronics family, has just announced their latest...

21 Slack Hacks That Eliminate Information Overload

Nick Campanella

August 23, 2018

21 Slack Hacks That Eliminate Information Overload

Information overload is a real issue that every business faces. In Slack (arguably today’s most powerful team communications...

VoIP & UC

A Close Look at What Makes RingCentral a Strong UCaaS Leader

Matt Grech

August 22, 2018

A Close Look at What Makes RingCentral a Strong UCaaS Leader

We are always trying to keep a close eye on the ever growing and evolving UCaaS market. It’s important for...

Business Insights

Shifting UC To The Cloud: How To Ensure a Smooth Transition

Matt Grech

August 02, 2018

Shifting UC To The Cloud: How To Ensure a Smooth Transition

Unified Communications has fully made its way into the cloud. Over the past few years, the trend for shifting communications...

VoIP & UC

Vonage Acquires TokBox, Adds Video API To Portfolio

Matt Grech

August 01, 2018

Vonage Acquires TokBox, Adds Video API To Portfolio

The giant UCaaS and Business VoIP provider Vonage today announced their latest acquisition of TokBox, one of the industry-leading...

Business Insights

How to Position Your Contact Center to Embrace Collaboration

Matt Grech

July 30, 2018

How to Position Your Contact Center to Embrace Collaboration

Traditionally, contact and call centers have a competitive, fast paced culture. Agents are encouraged to spend the least amount...