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Business Insights
The Complete Guide To Managing Remote Call Center Agents
Matt Grech
September 29, 2016

The Complete Guide To Managing Remote Call Center Agents

As our technology trends continue to progress, the workforce as we know it has begun to change shape. With the availability of high speed internet so widespread, and the cloud networks that power the most popular VoIP and contact center solutions, access is no longer limited to a specific office space. Thanks to cloud call center software, agents normally...
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As our technology trends continue to progress, the workforce as we know it has begun to change shape. With the...
VoIP & UC
Facebook at Work To Launch Next Month
Matt Grech
September 28, 2016

Facebook at Work To Launch Next Month

Facebook might soon be creeping its way into your office, and not just because it’s a slow Friday. Reports state...
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