Nextiva

Slavik H. was very knowledgeable and patient. He took the time to explain everything he was doing and was very thorough. He really took the time to understand our issue and went step by step to fix the problem. He solved our issue immediately. I would highly recommend Nextiva and the Nextiva Support team.

Pavel Andriushchenko is very experienced in what he does, he was very professional, patience and could answer every questions and concerns I have. He is the person you want handle your Nextiva technical supports. I was able to subject some important feature that could increased the sound quality..

Great service and support. Work with Nextiva with multiple clients and all very happy. Thank you Pavel A. for the help you provided adding line mirroring.

Mesrop was such a pleasure to work with and very knowledgeable. He assured me my concerns would be addressed in a timely fashion. Everything with addressed and fixed in no time. Thank you Mesrop and Nextiva for all your help and courteous service. I also appreciated his tone, very nice.
Want to express my gratitude for providing good VoIP services alongside with proper support.

Installation process went amazing. Serhii Nahornyi was very knowledgable and helpfull. Even at times when I wanted to gt frustrated he kept everything running smooth. Very professional and easy to talk too! I have recommended Nextiva to our sister locations. Look forward to working with them in the future.

Chatted with Tech support agent Rose M regarding our vfax portal, notifications, fax numbers. She was very patient, took her time and almost an hour of professional service. She was not distracted and was focused on the issues. She was also well trained and knowledgeable as well as proficient in her skills. She resolved our issue with no complications.

We contacted Nextiva to find out prices about the services they have to offer. Brent (Sales Representative) was extremely friendly at first, but towards the end her never returned my calls after several attempts. We accepted their services at first, but had to cancel them the first day because we didn’t know that we were under contract with our current company for the following two years. I called right away and spoke to Brent told him the reason why we needed to cancel the contract. He stated that he was in the sales department and that it was out of his reach? However, he was the one who set us up with the contract! He said that he would submit a ticket to the Client Relations departments and that the contract would be cancelled. That was three weeks ago. Guess what?? It is 07/18/2019 and we were charged and they renewed the contract. This is a horrible company stay away.

today I worked w/ Shyrin Ismailov and he was wonderful. I covered a lot of subjects and solved issues for me to make me more efficient. He was very clear in what he was asking for; he understood what my goals were and he helped me get some phones assigned all very timely which is important to us. Very Happy today!

A system is what it is when it works the way it is supposed to. It’s the support behind the system that is the true test to a product and a company. I had a self inflicted issue and the outstanding service that Nextiva was able to offer was beyond my expectations. Alex was the absolute best service rep I’ve ever chatted with, so fast and knowledgeable

I had an issue with my phone losing its provision and being still powered over ethernet, but once I called into Nextiva and explained what was going on, it was determined what needed to be done, and executed efficiently so that I can make all the necessary calls to my team again. I really appreciate them knowing how to handle any problem quickly and professionally.

Dima Sachenko was a great help! He is very intelligent and solved our phone issues fast. He configured all my phones and we also had good conversation.
We have used Nextiva for several years for our small business. Hopefully you get Dima to help with your setup. I highly recommend him and Nextiva for phone service.

Pavel A. is the best Customer service rep I have ever seen. Thank you so much. I wish all customer service representatives in the world with all companies were like him. If that was the case, there would never be any issues with customer service. Once again thank you for you quick and assertive help.

Nextiva is the best when we are talking about customer support and prices!

I had a great experience with support representative Slavik H.

The way how he fixed my issue with my mobile application was impressive!!! He listened to my issue made couple of questions and thats it! After ten minutes of our conversation he solved my problem! Thats outstanding!

Thank you Slavik H. !

Nextiva has the best support!

Slavik H. was extremely polite and professional.He send me instructions how to use vfax and went through the process of receiving test fax.Over several sessions we tried testing different fax numbers and were eventually able to switch to a new fax number that worked consistently. Slavik was determined and I am a very happy customer as a result of his perseverance.

Do not believe any of these reviews, it is all faked and I am sure it is all made up. I have a service with Ring Central which provide me with all what I need till I was scammed to switch to this company under false pretenses that I will have the same services that Ring Central provide me and more. When I found it is all lies, I canceled within an hour and they did not accept the cancellation because as they claimed I have a three contract and they do not allow early cancellation. Be aware of all their representatives deceiving practices and their 3 years contract.