NetTalk Duo2, the Newest 2017 Version, is the worst piece of garbage equipment you could get, while also getting Ripped-Off at the same time.
Their installation is an excruciating exercise in futility and frustration.
They need to connect to your Cable Router and spend you time messing with its settings which at the end don’t accomplish anything.
They sent 3 replacement units, one was worse than another, service never worked.
They then blamed it on the Modem & Router.
Their pricing is a major Rip-Off, as they pick certain phone numbers as “Heavy Service” are numbers, so can they charge you double for calls to those numbers thereby depleting your “allowance”, which is NOT disclosed when you sign up.
They fail to tell you that the Monthly service you get with an account is limited to so many minutes and get cut down by their Double Billing for the High-Service areas, thereby forcing you to pay more money if you want to continue using the service for the rest of the month.
After getting tired of this useless, insulting lousy service and the fee Rip-Offs:
1. I got a Magic Jack unit
2. Plugged it in – no Modem/Router changes required
3. In minutes had far better sound quality than ever before with NetTalk
4. Have no more Rip-Off attempts based on service areas.
The moral of the story is –> Don’t bother with these con-artists = rather get a working service from Magic Jack and get back to business.