MIX Networks

Based in Lakeland, Florida, MIX Networks is a continent-wide service provider that offers the full spectrum of services and...
Lakeland, FL
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Provider Overview

Based in Lakeland, Florida, MIX Networks is a continent-wide service provider that offers the full spectrum of services and features.  For more than 15 years, MIX Networks® has delivered full-featured, next-generation voice and unified communications services to small and medium businesses, enterprises, assisted living facilities, and the hospitality industry. MIX Networks® believes that no two businesses are the same. Our solutions are boutique style and tailored to fit your business’s specific needs.  We care for YOUR communications®. We believe every business deserves personalized support and a trusted advisor for their telecommunications solution. MIX Networks® places an emphasis on designing a telecommunications solution that fits your specific needs from planning, to implementation to customer support after the install.

Mix Network’s mission is to deliver full-featured next-generation Voice and Unified Communications services to you with the highest degree of Quality, Value & Integrity.

Mix Networks offers a wide variety of unified communications solutions, including hosted PBX, audio conferencing, mobile applications, business SMS, and more.  You can call or email them to learn more about how MIX Networks boutique solutions and services can help you gain the competitive advantage. 


MIX Networks Pricing & Services


Hosted PBX*


User Features

  • Alternate Numbers (Optional Upgrade)
  • Anonymous Call Rejection
  • Attended Transfer
  • Blind Transfer
  • Busy Lamp Field
  • Call/Number Blocking
  • Call Forwarding
  • Call Forwarding Always
  • Call Forwarding Busy
  • Call Forwarding No Answer
  • Call Forwarding Not Reachable
  • Call Logs (Inbound/Outbound)
  • Call Notify
  • Call Park
  • Call Pick Up
  • Call Recording (Optional Upgrade)
  • Call Return
  • Call Status (Real-Time Via User Portal)
  • Call Transfer
  • Call Waiting
  • Calling Line ID Delivery Blocking
  • Calling Name Retrieval
  • Calling Party Category
  • Charge Number
  • Contact List
  • Customizable Greetings
  • Default Greetings
  • Dial by Contact Name
  • Direct Inward Dialing
  • Do Not Disturb
  • Find Me (Custom Call Forwarding)
  • Last Number Redial
  • Message Waiting Indicator
  • Name Recording
  • Personalized Music-on-Hold
  • Phone Status
  • Privacy
  • Selective Call Acceptance
  • Selective Call Rejection
  • Shared Call/Line Appearance
  • Silent Monitoring
  • Simultaneous Ring Personal
  • Three-Way Call
  • Unique Ringtone
  • Personalized Voicemail
  • Voicemail to Email Notification

Group Features

  • User Features Plus
  • Automatic Call Distribution (ACD)
  • Account/Authorization Codes
  • Attendant Console
  • Authorization Group Codes
  • Auto Attendants (Optional Upgrade)
  • Barge In
  • Business Trunking
  • Call/Contact Center Management Tools
  • Call Detail Records
  • Call Intercept
  • Call Pick Up Group
  • Call Queues
  • Caller ID
  • Calling Group ID Deliver
  • Calling Plans (Incoming, Outgoing)
  • Chained Auto Attendants (Optional Upgrade)
  • Client Call Control (API and User Portal)
  • Conference Recording (Optional Upgrade)
  • Conference Rooms (Optional Upgrade)
  • Configurable Extension Dialing
  • Configurable Feature Codes
  • Department Support
  • Detailed reports
  • Device Inventory
  • Extension Dialing
  • Group Announcements
  • Group Custom Ringback
  • Hoteling
  • Hunt Groups
  • Inbound Call Handling Rules
  • Instant Messaging (MIX Talx)
  • Instant Group Call
  • Internal Calling Line ID Delivery
  • Instant Messaging (MIX Talx)
  • Intercom
  • Intercom Transfer
  • Malicious Call Trace
  • Music-On-Hold
  • Paging
  • PBX Manager Portal
  • Personal Auto Attendants
  • Pre-paid Calling (PIN/ANI – Optional Upgrade)
  • Presence
  • Printable Group Directory
  • Scheduled Auto Attendants (Optional Upgrade)

Call Center Features

  • User & Group Features Plus
  • Barge In Mode
  • Call/User/Queue Statistics
  • Call Monitoring
  • Directed Call Pickup
  • Diversion Inhibitor
  • Scheduled Auto Attendant (Optional Upgrade)
  • Scheduled/Instant Conference
  • Supervising Mode
  • Voice Messaging Group
  • Whisper Mode
  • Sequential Ring
  • Series Completion
  • Simultaneous Ring (Group)
  • Skill based routing
  • System Default Music-on-Hold
  • Time Of Day Routing
  • Transfer to Voicemail
  • Two-Stage Dialing
  • User Portal (View, Save, Delete)
  • Voice Messaging Call Back
  • Voicemail
  • Voicemail Forwarding
  • Web User Console (Optional Upgrade)
  • Web Video Conference


SIP Trunking*


Hosted UC*


  • Fax
  • Voice
  • Video
  • PBX Features
  • User Status
  • SMS & XMPP Instant Messaging


DID Management*


Business Continuity*


Legacy System Modernization*


Migration to the Cloud*


*Contact MIX Networks for pricing

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