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MIX Networks

MIX Networks Verified Reviews & Ratings

Based in Lakeland, Florida, Mix Networks is a continent wide VoIP service provider that offers the full spectrum of...
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Provider Overview

Based in Lakeland, Florida, Mix Networks is a continent wide VoIP service provider that offers the full spectrum of services and features. In doing so the provider offers 3 solutions, Enterprise, Call Center, and Reseller solutions. The provider also offers a host of products such as IP headsets, IP phones, Mix Box—PBX Adapter, MIX PBXs, and VoIP routers. Lastly, Mix Networks offers an array of solutions too, which include DID Origination, SIP Trunking, MixTalx, PSTN Termination, Fax, Hosted PBX Services, Virtual T1/PRI, MIX Add-ons and Extras(E911, 411 Directory Assistance, and MIX Toll Free), CNAM, and MIXFone (unlimited inbound and outbound SIP Trunk for business use in Continental US and Canada—also includes advanced calling features like MIX Networks Voicemail, Call Forwarding, Caller ID, Multi-Party Conferencing, Do Not Disturb, and more). Mix Networks features a number of support resources such as articles, installation guides, troubleshooting assistance, and FAQs. Additionally, customers are able to call the provider for additional support during normal business hours, or via email, or contact form.


MIX Networks Pricing & Services


Hosted PBX*


User Features

  • Alternate Numbers (Optional Upgrade)
  • Anonymous Call Rejection
  • Attended Transfer
  • Blind Transfer
  • Busy Lamp Field
  • Call/Number Blocking
  • Call Forwarding
  • Call Forwarding Always
  • Call Forwarding Busy
  • Call Forwarding No Answer
  • Call Forwarding Not Reachable
  • Call Logs (Inbound/Outbound)
  • Call Notify
  • Call Park
  • Call Pick Up
  • Call Recording (Optional Upgrade)
  • Call Return
  • Call Status (Real-Time Via User Portal)
  • Call Transfer
  • Call Waiting
  • Calling Line ID Delivery Blocking
  • Calling Name Retrieval
  • Calling Party Category
  • Charge Number
  • Contact List
  • Customizable Greetings
  • Default Greetings
  • Dial by Contact Name
  • Direct Inward Dialing
  • Do Not Disturb
  • Find Me (Custom Call Forwarding)
  • Last Number Redial
  • Message Waiting Indicator
  • Name Recording
  • Personalized Music-on-Hold
  • Phone Status
  • Privacy
  • Selective Call Acceptance
  • Selective Call Rejection
  • Shared Call/Line Appearance
  • Silent Monitoring
  • Simultaneous Ring Personal
  • Three-Way Call
  • Unique Ringtone
  • Personalized Voicemail
  • Voicemail to Email Notification

Group Features

  • User Features Plus
  • Automatic Call Distribution (ACD)
  • Account/Authorization Codes
  • Attendant Console
  • Authorization Group Codes
  • Auto Attendants (Optional Upgrade)
  • Barge In
  • Business Trunking
  • Call/Contact Center Management Tools
  • Call Detail Records
  • Call Intercept
  • Call Pick Up Group
  • Call Queues
  • Caller ID
  • Calling Group ID Deliver
  • Calling Plans (Incoming, Outgoing)
  • Chained Auto Attendants (Optional Upgrade)
  • Client Call Control (API and User Portal)
  • Conference Recording (Optional Upgrade)
  • Conference Rooms (Optional Upgrade)
  • Configurable Extension Dialing
  • Configurable Feature Codes
  • Department Support
  • Detailed reports
  • Device Inventory
  • Extension Dialing
  • Group Announcements
  • Group Custom Ringback
  • Hoteling
  • Hunt Groups
  • Inbound Call Handling Rules
  • Instant Messaging (MIX Talx)
  • Instant Group Call
  • Internal Calling Line ID Delivery
  • Instant Messaging (MIX Talx)
  • Intercom
  • Intercom Transfer
  • Malicious Call Trace
  • Music-On-Hold
  • Paging
  • PBX Manager Portal
  • Personal Auto Attendants
  • Pre-paid Calling (PIN/ANI – Optional Upgrade)
  • Presence
  • Printable Group Directory
  • Scheduled Auto Attendants (Optional Upgrade)

Call Center Features

  • User & Group Features Plus
  • Barge In Mode
  • Call/User/Queue Statistics
  • Call Monitoring
  • Directed Call Pickup
  • Diversion Inhibitor
  • Scheduled Auto Attendant (Optional Upgrade)
  • Scheduled/Instant Conference
  • Supervising Mode
  • Voice Messaging Group
  • Whisper Mode
  • Sequential Ring
  • Series Completion
  • Simultaneous Ring (Group)
  • Skill based routing
  • System Default Music-on-Hold
  • Time Of Day Routing
  • Transfer to Voicemail
  • Two-Stage Dialing
  • User Portal (View, Save, Delete)
  • Voice Messaging Call Back
  • Voicemail
  • Voicemail Forwarding
  • Web User Console (Optional Upgrade)
  • Web Video Conference


SIP Trunking*


Hosted UC*


  • Fax
  • Voice
  • Video
  • PBX Features
  • User Status
  • SMS & XMPP Instant Messaging


DID Management*


Business Continuity*


Legacy System Modernization*


Migration to the Cloud*


*Contact MIX Networks for pricing

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