BridgeVoice Verified Reviews & Ratings
As a global IP Telephony Carrier, BridgeVoice is integrated into a Service Delivery Platform and private label products—which enables business users to grow their own private label prepaid calling card or a co branded calling card. The provider is a “complete Turnkey solution,” in that they provide users with DID numbers, wholesale management and service delivery platforms to support International call completion, reporting, and customer care. Additionally, the provider offers “CallnRoam Pinless Services,” which give users a global pinless calling card solution that connects you wherever whenever, to who or whatever. Other offered features include Access Number Provisioning, Private Label Services, and International Recharge. Aside from services, BridgeVoice offers customer service, which is divided by designation—Sales, NOC, and Platform Support. With NOC, or technical support, the provider is able to act as liaison with partner carriers and managing configuration changes, as well as address any and all operational issues arising in networks. Sales support is 24x7x365 automated support that aids in account management—i.e. tracking, reporting, managing, and updating for subscribers. Lastly, Platform support aids in any management/service issues with the Service Delivery Platform.