TOTLCOM specializes in optimizing their services to fit the specific needs of individual users/customers. With a wide range of services including Business Telephone Service, High Speed Internet Access, Hosted VoIP Phone Service, IP Network Assessments, MPLS Network Design & Integration, SIP Trunking, Expenses Consultation, and Support Service Programs the provider offers quality solutions that utilize cost efficiency. TOTLCOM is composed of a knowledgeable staff that analyzes customers’ specified needs and recommends a tailored solution. Customer support is available via email and phone 24/7. TOTLCOM also features an expansive resource library that includes FAQs, White Papers, Product Demonstrations, Product Documentation, a Technical glossary, a list of supported systems, a list of supported service programs, and a list of service areas. In regards to quality, TOTLCOM has various accreditations including technical certifications (MCSE, CCNA, Cisco CCNA, etc.) and provider certifications (from ShoreTel, Toshiba, and more).