AI Chatbots & Live Chat - GetVoIP Blog

AI Chatbots & Live Chat
The State of Chatbots in 2024
AI Chatbots & Live Chat
The State of Chatbots in 2024
Rebecca Drew
  •  January 31, 2024

The State of Chatbots in 2024

According to IBM, chatbots are computer programs that leverage artificial intelligence (AI) and natural language processing (NLP). The express goal of these bots - is to principally; comprehend queries posed by consumers and to automate responses, simulating human conversation.  Performing advanced customer service functions like giving customers...
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