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One Stop Voice

Scottsdale, AZ
Founded in 2008, this Arizona based provider specializes in offering businesses a variety of cloud based communications services. That...
2008
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Provider Overview

Founded in 2008, this Arizona based provider specializes in offering businesses a variety of cloud based communications services. That being said, these services include Voice and IVR, Virtual Faxing, Conference Bridge, and CRM Integration. Each of these services are mapped out with plans and priced accordingly. For example, the Voice and IVR option is offered through Individual(1-3 users, $38.99/user per month), Group (4-10 users, $32.99/user per month), SMB (11-30 users, $27.99/user per month), and Mid+ (31+ users, $22.99/user per month) plans. As such, each of these is aimed for a specific number of users and includes different amenities. As with pricing plans, features are also categorized by type. For example, Calling features include the standard lot—i.e. unlimited inbound/outbound US and Canada calls, call log reporting, number porting, e911, hold music, voicemail to email, toll free numbers, name directory, and many more. Separate from this, CRM Integrations include Salesforce.com, Microsoft Outlook, NetSuite, and Microsoft Dynamics.  In addition to plans and services, One Stop Voice also offers users a variety of hardware/equipment including Office phones (Yealink and Polycom devices), Conference phones (Polycom), and Accessories (various). In regards to support, the provider includes a Help Center. Here, users can find archives, recent postings, Getting Started documents, troubleshooting scenarios, videos, FAQs, How Tos, General Information, Emergency Support, Contact Information, Billing Support, and more. Additionally, users can submit trouble tickets, email, or call the provider directly. 

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