Best Business VoIP Providers Comparison

Choosing the right business phone service is a big deal. With the huge amount of calls being made today, businesses need a reliable phone system that is cost effective and fits perfectly with their corporate model - that's where Voice Over IP (VoIP) solutions come in!

VoIP is a new and advanced method of internet communications that is transforming the way companies operate. With access to intuitive calling features and tools, businesses can be more agile, more productive, and therefore, more competitive.

Business VoIP Providers Compared by Reuben YonatanThe listings and findings on this page are compiled by VoIP researcher, Reuben Yonatan.

With so many business VoIP providers to choose from, we make it easy for shoppers to sift through the best services from a variety of top companies. We've done the research for you by thoroughly reviewing over 200 providers, and filtering out our best picks based on essential factors such as reliability, customer service, provider highlights, plan offerings, and price. In addition to our analyst research, our comparison guides consist of user reviews and ratings.

Compare featured/sponsored companies, our top picks, and industry noteworthy providers below.

Compare Services From Our Featured Business VoIP Providers

Company Plan Features Monthly Price Setup Costs Number Porting Toll Free #s Money Back Guarantee Consumer Reviews
More Details
Nextiva
Amazing Service Guarantee
Includes 45+ Premium Features
Works with Most IP Phones
Unlimited Calling & Faxing
$19.95 Free Free Number Provided Free (Incoming calls are $0.02/min) 30-Days
4.8 / 5
4.816325
RingCentral
Cloud Managed Phone System
Trusted by 300K+ Customers
Unlimited Calls/Fax/SMS (US & CA)
30 Day Money Back Guarantee
$19.99 Free Free $5/mo (1000 Mins Included, Add'l $0.03/min) 30-Days
4.2 / 5
4.198605
Jive Communications
Fully Customizable Hosted VoIP
100% USA Based Support
Unlimited Calling + Free Features
Easy Setup - No Contracts
$19.95 Free Free $1.75/mo (Incoming calls are $0.02/min) Cancel Anytime, Fees May Apply
4.7 / 5
4.69643
8x8 Inc.
#1 Market Leader Award
Special Pricing for New Customers
Unlimited Calls (US/Canada)
Includes Softphone & Mobile App
$19.99 Free Free $25.99/mo (1500 Mins Included, Add'l $0.03/min) 30-Days
4.1 / 5
4.109245
Vonage Business Solutions
Reliable & Affordable VoIP Specialists
Dozens of Business Boosting Features
No Contracts or Installation Fees
Unlimited Calling & Faxing
$19.99 Free Free $39.99/mo, No per minute charges Cancel Anytime, No Fees
3.9 / 5
3.88095
Voxox
Startup Bundle Includes Phones
Free Polycom IP 335 Phone
Up to 5 Free Phone Numbers
Unlimited Calling & Faxing
$24.99 Free Free $2.99/mo $.024/min 30-Days
4.6 / 5
4.61905
BroadVoice
Plug-and-Play Cloud PBX System
Unlimited Calling (US & Can)
Transcribe Voicemail & Fax to Email
International Telephone #s
$17.95 Free Free $5/mo (Incoming calls are $0.04/min) 30-Days
4.0 / 5
4.02381
1-VoIP
Expertly Hosted & Managed
Perfect for 5-15 Line Users
Custom Configuration Options
Free All-inclusive Features
$19.00 $14/line Free $5.95/mo $.025/min Cancel Anytime, No Fees
4.8 / 5
4.785715
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Latest Reviews

RingCentral - Ring Central is the perfect...

4.7
4.7 out of 5
The rep did a phenomenal job! She was knowledgeable, patient, pleasant to work with...the experience was better than I could have hoped!All...

Jive Communications - Great all the way around...

5
5.0 out of 5
Jive communications made the VoIP set up installation and programming seem less. Their service is...

8x8 Inc. - Setting up and signing...

4.4
4.4 out of 5
Setting up and signing up was pretty easy. Started using their Virtual PBX the very same day. Learned how to send faxes via email and is quite...

Voxox - Great features...

4.6
4.6 out of 5
I have been using them for over a year now - very glad to have chosen Voxox for our VOIP...
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How to get started:

Depending on the amount of lines/extensions needed, your monthly fees can start as low as $20 per line from a company like Nextiva or RingCentral. Knowing exactly what you need will make the transition fast, easy, and cost-effective.

Every business VoIP provider has a different list of services, feature sets, and prices. Depending on the size of your business, users must take in to account features needed, and the amount of unanticipated usage.

  • Step 1 - run a speed test to make sure you have a sufficient high-speed Internet connection that will properly host the phone system.
     
  • Step 2 - with your budget and service needs in mind, narrow down particular provider offerings to see who can offer you the best service package for your budget.
     
  • Step 3 -  decide which equipment is best for your company's current and foreseeable needs. You may purchase a phone from $50 up to $500 with all the bells and whistles.
     
  • Finally - compare companies, available features, and their reliability by reading consumer reviews.

Additionally, here are some questions to ask a potential provider:
- What are the startup & recurring costs?
- Is there a money back guarantee?
- Can you port phone numbers? Costs involved?
- Is there a contract? Are there cancelation fees? Know what the cancelation process is like.
- Are there any hidden fees?
- Which features are included, and which features cost extra?
- Is there international calling?
- What kind of support is available?

Have full control over your phone system

Typically, users will be able to fully control and customize their business telephone system from a dedicated web-based portal that is provided with the service. These portals are not just user friendly, they are completely digital and allow changes to be made in real-time, taking effect almost immediately.

With full system control at your fingertips, you set your preferred call settings, and change it instantly as needed. You can easily set up your phone to automatically go to voice mail or go to another extension. And unlike old phone systems, you can set special rules. Let’s imagine you are in your office, and you have very important work to do, but you don’t want to be disturbed by anyone…except your secretary. You can set a rule that every call goes to voice mail except calls from a certain caller.

 

Benefits & Features of Business VoIP

Voice over IP communications allow you to get work done more efficiently by managing the most important resource you have: your own time and attention.

Work When & Where You Want  - One common feature is called “find me/follow me.” Instead of having separate numbers for your office, cell phone, and home office, you have one “virtual extension.” You can program the virtual number to ring all of your phones simultaneously, or in order, and how to handle a missed call. You decide if a call should go to voicemail, or to another extension. The virtual extension also works on outgoing calls. When you make a call using your VoIP service, the receiving caller ID will show your number, regardless of which device you are calling from.

Flexible Messaging Options - There are a number of options available that make retrieving and maintaining your messages very simple. With Voicemail Transcription, you can read the message in your inbox, or receive it as a text instead of listening to it. Let’s say a client calls you about a fax he needs, and leaves a fax number on the message. With a few clicks you can virtually send the fax as a PDF to that number.

Telecommute Easier - There are times when you don’t need a big meeting; you just want to call your colleague.  A “hosted PBX” is a cloud based internal network, not just for one office, but across the entire company. With a hosted PBX system, every worker has an extension, and whether you want to reach Des Moines or Dubai, just dial up that extension and you’re connected. 

The limitless features of business VoIP technology allow you to digitize, customize, and optimize your telephony experience and ultimately transform your entire company. Which business VoIP provider is right for you?