How to Choose the Best Business VoIP Provider for Your Needs
Depending on the amount of lines/extensions needed, your monthly fees can start as low as $20 per line from an award-winning company like RingCentral. Knowing exactly what you need will make the transition fast, easy, and cost-effective.
Whether a small business VoIP provider or large enterprise, every company has a different list of services, feature sets, and prices. Depending on the size of your business, you must take in to account features needed, and the amount of unanticipated usage.
- Step 1 - check your internet connection/bandwidth to make sure you have sufficient Internet speed (your provider can you help determine this).
- Step 2 - with your budget and service needs in mind, narrow down particular provider offerings to see who can offer you the best service package for your budget.
- Step 3 - decide which equipment is best for your company's current and foreseeable needs. You may purchase a phone from $50 up to $500 with all the bells and whistles.
- Finally - compare companies, available features, and their reliability by reading consumer reviews.
Additionally, here are some questions to ask a potential provider:
- What are the startup & recurring costs?
- Is there a money back guarantee?
- Can you port phone numbers? Costs involved?
- Is there a contract? Are there cancelation fees? Know what the cancelation process is like.
- Are there any hidden fees?
- Which features are included, and which features cost extra?
- Is there international calling?
- What kind of support is available?
Have full control over your phone system
Typically, users will be able to fully control and customize their business telephone system from a dedicated web-based portal that is provided with the service. These portals are not just user friendly, they are completely digital and allow changes to be made in real-time, taking effect almost immediately.
With full system control at your fingertips, you set your preferred call settings, and change it instantly as needed. You can easily set up your phone to automatically go to voice mail or go to another extension. And unlike old phone systems, you can set special rules. Let’s imagine you are in your office, and you have very important work to do, but you don’t want to be disturbed by anyone…except your secretary. You can set a rule that every call goes to voice mail except calls from a certain caller.