What is VoIP?
VoIP, or Voice over Internet Protocol, is a new form of digital telephone service in which calls are sent and received over the Internet. To utilize VoIP, all users need is a high speed Internet connection and a service provider.
How does it work compared to a "normal" phone?
Answer: You won't even notice a difference. To make a call, you pick up your phone like normal, dial the number you want to reach and connect using your internet connection instead of a traditional circuit board landline.
Traditional landlines work by transferring analog voice signals over copper wires. While VoIP works by converting analog voice into digital data packets and transmitting it over the internet.