Beware, if you run a small business, your features are very, very limited. Don’t let the cheap prices sway you. You do get what you pay for.
We are all working from home because of the pandemic and you would not know this because they don’t tell you, but you are only limited to 75 voicemails. And they don’t tell you when it’s full. So for almost a month we were not getting any voicemails from clients during our busiest time of the year.
Their customer service rep didn’t even care. Did not find it odd that they do not notify their customers when voicemail is full lol
Then I talked to their rude and abrasive lawyer who had the gall to question what we do all day and why we don’t answer our phones..when everyone is working from home..during a pandemic.
These people are disconnected from what service they are providing.
Oh, and their portal platform is something out of 1999. Good luck using it. Cannot get call logs or recordings from the portal even though they say you can. You have to call them and it takes them days to put it together. Completely pathetic.
Terrible service, terrible representatives, terrible features. Terrible everything. Just terrible. Worst VOIP company out there.