8x8, Inc., (Nasdaq: EGHT), offers highly affordable voice, video, mobile and unified communications solutions for small to medium businesses, as well as largely distributed enterprises. Featured is their 8x8 Virtual Office small business phone solution, hosted by a PBX (Private Branch Exchange). Business services of 8x8 integrate advanced phone services, web conferencing, powerful online productivity tools, flexible service plans, and easy setup and use. All their technology is homegrown, cutting costs and improving overall services.
8x8, Inc. backs their products through a live technical support system, onsite assistance, and over 25 years in the industry. In 2010, Deloitte's Technology Fast 500 ranked them as one of the fastest growing companies in North America. Infonetics Research has also named them one of the top five hosted VoIP providers for the fourth consecutive year.
Most Popular Plan: 8x8 Virtual Office – Unlimited Extension
The most popular plan from 8x8 is their Virtual Office – Unlimited Extension. Unlimited Extension provides for unlimited calling to the US, Canada, Puerto Rico, Guam, US Virgin Islands, France, Ireland, Italy, Spain, and the UK. Find a better rate? 8x8 will match any competitor quote, and also offer volume discounts for multiple users.
Unlimited Extension Plan comes with the following features: Hosted PBX, Auto Attendant, Extension Dialing, On-Hold Music, Ring Groups, Directory Assistance Listing, Online Billing, Online Admin Portal, Local Number Porting (LNP)
Included with each extension: Unlimited calling, Direct Phone Number, Personalized Voicemail, Voicemail to Email, Conference Bridge, Caller ID, Call Waiting, Caller ID Block, Call Transfers, Call Park, 3-Way Calling, Online Dashboard, Advanced Call Forwarding, Group Intercom Paging, DND, Stutter Tone Notification, Local Time Display, Phone-Based Management, iOS & Android App Integration, Click2Call
CRM/Contact Integration: Salesforce, ACT!, Netsuite, SugarCRM, eAgent, Outlook
Faxing Options: Unlimited Fax, Metered Fax
Inbound Numbers: Virtual Numbers, International Virtual Numbers, Toll-Free Virtual Numbers
8x8 Virtual Office Mobile: Available for the iOS and Android, 8x8 Virtual Office Mobile is a mobile PBX software platform. The most recent build in Virtual Office Mobile 4.0 is optimized for Wi-Fi, 3G, 4G, and LTE. It leverages some of the most advanced audio codecs to offer better compression algorithms, making use seamless despite less desirable connections. By connecting to a user’s extension, the platform allows calls to be recorded on the fly, voicemail to be checked, and most recently, video chats through a camera equipped device. Through the offering, users may also monitor the status of co-workers, virtually or otherwise, while managing incoming faxes, parked calls voicemails, and much more.
- 2012 Magic Quadrant Market Leader for Unified Communications as a Service (UCaaS)
- 2012 Leading Lights Public Company of the Year
- 2012 North American Frost & Sullivan Award for Market Share Leadership