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Eljohn Macaranas
Eljohn Macaranas is a versatile content creator and editor with a knack for turning complex ideas into engaging stories. With experience working across B2B and digital media, he’s developed content for blogs, landing pages, and podcasts. From managing content strategies to diving into SEO, Eljohn’s passion lies in creating impactful narratives that connect with audiences and helps organizations pass along their unique stories. He holds a BA in English Literature from Florida International University and currently resides in Los Angeles, CA.
Eljohn's latest articles
Call & Contact Center
Best Call Center Software for Small Businesses for 2025
Call & Contact Center
2025 Contact Center Trends: What You Need To Know
VoIP & Unified Communications
What is a Virtual Extension? Benefits & Use Cases
VoIP & Unified Communications
What is an Online Portal? Types, Features & Benefits
Hardware
What is a Ringdown Phone? How it Works & Features
VoIP & Unified Communications
What is Switched Virtual Circuit (SVC)? Benefits & Uses
Call & Contact Center
Call Center Email Quality Monitoring Tips & Best Practices
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