Katherine Stone

Katherine Stone

  • Senior B2B SaaS Writer
Katherine Stone is a New York City-based writer and digital marketing expert whose focus is to strike the right balance between creativity and actionable information when writing.
Her creative work has appeared in The Los Angeles Review of Books, Fiction Magazine, Booth Magazine, and other top digital and print journals. She was a David Herzog Scholar at Karl Franzens University in Graz, Austria and was awarded the Nancy Lynn Schwartz prize for Undergraduate Fiction at Sarah Lawrence College.
In her nearly five years as a content marketing professional, she has worked with prominent startups, numerous newspapers, and private clients across a wide variety of industries.
In addition to her writing, Katherine also runs her own vintage clothing shop, Quinby Vintage. In her free time, she enjoys running, reading, and spending time with her family in North Carolina.

Read some of Katherine's latest articles below:

April 12, 2021

RingCentral For Desktop 2021 Review: Features, Pricing, Plans, and More

Studies on remote work benefits show that allowing team members to work from home saves companies roughly $11,000 annually per employee. Not only that, but employees working from home are 47% more productive than those that work in an office. Finding the right remote business communications solution is arguably the top factor influencing the levels of productivity and overall success your...
April 7, 2021

What is a VoIP Phone Number?

Recent studies on Unified Communications show that over 60% of companies with traditional business phones will make the switch to VoIP. If your office currently relies on landlines, you will benefit from the additional features, cost savings, and overall convenience of virtual telephony. But what are the differences between standard phones and Internet calling, and what types of VoIP...
April 6, 2021

What is Call Screening And How Does It Work?

Your business VoIP phone system is the backbone of your business. It connects callers to sales departments and customer service representatives, provides invaluable analytics on consumer and agent behavior, and allows your team to make and receive calls from anywhere. Given that over 90% of customer interactions still take place over the phone, a virtual phone system with features like...
April 01, 2021

What is Cloud IVR? (+ Top Providers)

As a small business owner, the chances are high that you’ve already implemented some form of cloud communication at your company. As of this writing, 94% of businesses use cloud technology for applications like phone systems, contact center software, file sharing and storage, and CRM solutions. Cloud-based systems provide numerous advantages over premise-based communication solutions, ...
March 29, 2021

Top 6 IVR Phone Systems for Small Businesses in 2021

IVR systems (Interactive Voice Response) is a business phone system feature that automatically plays prerecorded call menus or responses to inbound calls. The callers can interact with these call menus by providing spoken responses or by entering in their responses on their keypads (known as DTMF tones.) By responding to questions,  customers are automatically routed through a pre-selected...
March 25, 2021

The 12 Best Zoom Alternatives for 2021

Today’s small businesses need communication tools that account for the drastic increase in remote work, allow for an unprecedented level of team communication, and help to keep operating costs down. Especially now that 1 in 4 Americans works remotely, web conferencing services like Zoom have exploded in popularity -- due in large part to the Coronavirus pandemic. Recent video...
March 25, 2021

Twilio Pricing, Plans, Features in 2021: A Closer Look at Their Products

Twilio is a cloud-based communication platform that takes a building-blocks approach to providing companies with essential communication channels like video, SIP trunking, voice calls, and SMS messaging. The software offers a central omnichannel communication hub for companies, allowing for personalized client interactions throughout the entire customer journey. Given that companies with an...
March 24, 2021

Zoom vs. WebEx: Ultimate Video Conferencing Comparison For Small Businesses

Video conferencing connects remote workers, increases collaboration between clients and employees, and lets teams communicate face-to-face from anywhere in the world. Given the need for flexible business communication tools thanks to the COVID-19 pandemic, it makes sense that over 40% of companies currently use some form of video conferencing software. But with remote work on the rise...
March 23, 2021

What is Cloud PBX (+ Top Hosted PBX Providers) 

As you explore business VoIP solutions, you’ve likely noticed a phrase continually popping up: Cloud, or hosted, PBX. Cloud PBX uses VoIP technology to provide more phone number extensions while offering advanced calling features without the need for expensive on-premise hardware. It’s no wonder that cloud PBX is the fastest-growing sector of the Voice Over Internet Protocol (VoIP)...
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