Last Tuesday, I placed an order with 8×8 for my new phone service, and was expecting shipment of a Polycom 550 that evening, or perhaps Thursday (due to the holiday). It seems my order sat idle, as I received an e-mail on Friday saying that it was just processed and sent out, along with a tracking number. Checking on UPS’ website, it appears that the phone will arrive sometime tomorrow. Originally, the sales agent had told me 3-5 business days, so the latter end of the spectrum ended up being more accurate in this case.
As soon as the hardware graces our doorstep at GetVoIP.com, I will provide a follow-up posting concerning my on-going experience with 8×8. Stay tuned true believers…
UPDATE (1:23 PM)
A knock at the door…could it be? Alas, I ordered a Polycom 500 but all I got so far was this courtesy welcome letter. Included were congratulations all around for my subscription to 8×8 and a welcome brochure guiding me through the necessary steps leading up to and following the technical installation appointment. Tomorrow, I hope that fateful knock brings tidings of hardware, and my VoIP phone in all it’s glory.
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