• All Categories
  • VoIP & Unified CommunicationsUC
  • Cloud Computing & Web Services
  • Business Insights & Tips
  • All Categories
  • VoIP & Unified CommunicationsUC
  • Cloud Computing & Web Services
  • Business Insights & Tips

GetVoIP's Latest Blog Posts

VoIP & UC
Provider Spotlight: 8x8, Inc., Q&A with Erik Archer
Reuben Yonatan
April 23, 2015

Provider Spotlight: 8x8, Inc., Q&A with Erik Archer

[Watch a video]  On this provider spotlight, we are featuring 8x8, Inc., a cloud communications solution provider based out of San Jose, California. Here’s our Q&A with 8x8's Corporate Envangelist, Erik Archer:What is something consumers may not knowby 8x8 as a company?Erik Archer: Well actually, believe it or not, we're just about 30 years old. In Silicon Valley terms...
VoIP & UC
Top 50 UC Experts to Follow in 2015
Michael Yunat
April 22, 2015

Top 50 UC Experts to Follow in 2015

 Unified Communication refers to the consolidation of many communications tools—chat, text, voice and video, and much more—into one platform. Your phone, computer, and even television are now extensions of each other. Your favorite starship captain might have had a name for it, but we call it UC. It's here and it's taking over business.Here are some current forecasts and statistics worth checking...
Business Insights
10 Modern Business Communication Methods That Customers Love
Reuben Yonatan
April 21, 2015

10 Modern Business Communication Methods That Customers Love

Only a hundred years ago, the only thing most businesses did to communicate with their customers was hang up a cardboard sign. The times have changed. Phones, radio, television and the Internet have made it possible for businesses to build real, meaningful relationships with their customers. The businesses that have embraced the Internet of Things and constant contact model have boomed, while others have started to disappear. Here are 10...
VoIP & UC
Five9 vs 8x8 - Call Center Solutions Compared
Reuben Yonatan
April 17, 2015

Five9 vs 8x8 - Call Center Solutions Compared

Contact centers, also known as call centers, have existed since about the mid-1960s, when the first Automatic Call Distributors (ACDs) made it possible to route a call automatically faster than a human operator could. In the fifty years since, mechanical switches have been replaced by silicon chips, and most recently, we have seen a switch from on-premise systems to hosted services. The SaaS (Software as a Service) model makes it possible...
VoIP & UC
Talkin' VoIP Ep 1: We asked New Yorkers What V-O-I-P Means
Michael Yunat
April 16, 2015

Talkin' VoIP Ep 1: We asked New Yorkers What V-O-I-P Means

[Watch a video]  Episode 1 on Talkin' VoIP we took it to the streets, the streets of New York that is. We asked New Yorkers if they can tell us what V-O-I-P stands for. If they answer correctly, they'll win $1. Let's give away some Washingtons!Have an idea for an upcoming show or would like to be featured? Shoot me an email myunat...
Cloud Computing
IBM Watson Will Change CRM, Among Other Things
Carl Weinschenk
April 14, 2015

IBM Watson Will Change CRM, Among Other Things

In 2011, an IBM computer named Watson beat the all-time human Jeopardy! champ, Ken Jennings, and beat him quite handily.It didn’t seem so at the time, but this was one of the most important days in the history of customer relationship management (CRM) and processes that are based on making sense of massive amounts of data.The gameshow win was not a turning point not because Watson was able to beat Jennings. After all,...
Cloud Computing
How Social Media is Affecting Our Mental Health [Infographic]
Reuben Yonatan
April 14, 2015

How Social Media is Affecting Our Mental Health [Infographic]

Social media is nearly inescapable these days. People are Tweeting from the top of Mount Everest and literally the bottom of the sea. Everywhere you go, you’re expected to keep up a constant stream of connection, chatter, and content. Keeping up with the Joneses was bad enough when you were only talking about the next door neighbour’s picket fence. Now we’re asked to compare our lives with the existence of hundreds of friends,...
Business Insights
10 Effective Ways to Make Customers Feel Extra Special
Reuben Yonatan
April 13, 2015

10 Effective Ways to Make Customers Feel Extra Special

Making customers feel special is crucial - and it's really not hard to do. Here are 10 actionable ways you can get customers' attention and show them that you care about their business.1. Make them famousImmortalize them in a scrapbook, through a drink or sandwich, or even through a drawing or song. Coffee by Design in Portland, Maine does this, as do several coffee shops in Austin, Texas. Customers will love being a part...
Business Insights
10 Powerful Cloud Tools for Modern CPAs
Reuben Yonatan
April 07, 2015

10 Powerful Cloud Tools for Modern CPAs

For many years, accountants and CPAs were at the mercy of spreadsheets and isolated on-premises tools. For CFOs working on budgets or CPAs struggling to keep clients in the loop, collaboration could be cumbersome and slow. Even once online tools entered into the scene, concerns about the safety of the cloud for such sensitive information meant that executives and accountants were slow to champion their adoption. Regulatory concerns,...
VoIP & UC
Vonage Moves Aggressively on the UCaaS Front
Carl Weinschenk
April 03, 2015

Vonage Moves Aggressively on the UCaaS Front

Vonage has made its reputation as a residential VoIP provider to consumers. To a certain extent, of course, people use their consumer technology to do their jobs. This especially is true in the SMB sector, but it is a fact of life at all levels of business.One of the trends among primarily consumer-facing VoIP companies is to more aggressively go after business users. They are not so much changing their business model as broadening it....
Load More