UC Vendors Increasingly Turning Attention to SMBs

UC Vendors Increasingly Turning Attention to SMBs
Telecommunications and IT platforms do not enter the mainstream in a consistent way. Large enterprises generally take the lead. It’s purely practical: Large businesses employ people who truly understand emerging trends and technologies and can more smoothly usher in the new approaches. SMBs don’t have the mindshare and generally are happy to follow. Vendors like it this way, too. They prefer dealing with such large businesses... Read More

5 Signs That Your VoIP System is Hacked

5 Signs That Your VoIP System is Hacked
When it comes to VoIP communication, there are many advantages to be gained, especially from a business viewpoint.  After all, VoIP services enable your workers and clients to stay in touch no matter where they are located, and best of all, you can enjoy reduced communication expenses.  But as with all aspects of life and business operations, there are drawbacks associated with VoIP if not implemented properly.  First and... Read More

The 25 Most Influential Women in Cloud in 2015

The 25 Most Influential Women in Cloud in 2015
The past two decades have seen a huge surge of women taking on key roles in the world of emerging technology. When we decided to put together this list, we were thrilled to discover dozens of outstanding candidates, and we have picked the top 25 female thought-leaders, champions, and innovators in the field.1. Liz Centoni, VP/GM Service Provider Access at Cisco Systems, IncMs. Centoni recently oversaw the development and release... Read More

JustCloud vs Carbonite: Which is Better for Your Business?

JustCloud vs Carbonite: Which is Better for Your Business?
The percentage of people who will lose either personal or business data in their lifetimes is about...100%. Coffee spills, aging hard drives, moving, and thousands of other factors lead to a near certainty that something, at some point, will fail. Fortunately it's never been easier or less expensive to back up your data. When backing up data, it helps to follow the 3-2-1 rule: 3 copies of your data (your computer and two backups), on... Read More

10 Companies Putting Cloud-Based Artificial Intelligence to Work for You

10 Companies Putting Cloud-Based Artificial Intelligence to Work for You
Until recently, the ubiquity of “Big Data” has had limited relevance to the average consumer or small business. While cloud technology is driving some of the most exciting innovations in data analysis and machine learning, those applications were mostly aimed at enterprise-level analytics, with business intelligence and sophisticated marketing techniques which didn’t really resonate with the every day user. That is no... Read More

10 Reasons to Attend Call Center Week + 20% Off Registration Code

10 Reasons to Attend Call Center Week + 20% Off Registration Code
Business leaders and career professionals are going to be flocking to the Call Center Week Conference in Las Vegas, NV. Over 16 years, this convergence of experts, executives and other insiders has become a prominent part of the business calendar. When June rolls around, lots of offices all over the country are going to be looking at attending this central event for breaking news and industry trends, and more.1. It’s the #1... Read More

The 50 Best Cloud Security Blogs of 2015

The 50 Best Cloud Security Blogs of 2015
There’s a lot going on around cybersecurity – so where do you go to get the best and most useful news on what hackers, security experts, big firms and government offices are doing, and what you can do to stay safe? Here are 50 of our favorite spots for actionable security “intel.”1. Trend Micro BlogThis blog from a company offering top-of-the-line cloud products takes a broad look at cybersecurity,... Read More

A Shocking 58% of Americans Don't Care Either Way for Net Neutrality

A Shocking 58% of Americans Don't Care Either Way for Net Neutrality
On February 26th, 2015, the FCC gave their approval to a series of strict new rules designed to protect Net neutrality and the open Internet. While the full text of the rules have yet to be published, the most important takeaway is that broadband internet has now been reclassified as a "utility" under Title II of the Communications act. In a nutshell, this approval is the first step towards ensuring equal access... Read More

eVoice vs RingCentral - Comparing Business VoIP

eVoice vs RingCentral - Comparing Business VoIP
RingCentral is an established business VoIP provider, that has expanded outward from their core subscriber base of SMBs to include very advanced features for enterprise consumers and smaller plans for solopreneurs and microbusinesses. eVoice has always catered to smaller businesses. So, will a provider be better able to serve its customers if they hone their practices in one area, or if they have a wider background?Services... Read More

5 Types of Toxic Employees and How to Deal with Them [Infographic]

5 Types of Toxic Employees and How to Deal with Them [Infographic]
One bad apple is all it takes. A toxic employee is an enormous liability for your company. Expensive, demoralizing, and infuriating, they can bring teamwork to a grinding halt, jeopardize goals, and generally make life worse for everybody else around them. How can you diagnose these troublemakers, and what can be done about them? Our newest infographic examines the types of toxic employees which could be derailing your... Read More

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