Wrike

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It's an absolute masterpiece of software. Very regularly updated, impeccable customer support, gannt charts, infinite subtasks, rich text editor for tasks, revision history for files, just... man. So many things.

Great mobile app... EVERY view available: gannt, list, kanban, table, workload/burndown/ analytics, etc etc. switch between em.. Tasks can exist in multiple locations for genius organizing, time logs with comments... never ending features. 99% rock solid.

Can't make workspaces publicly viewable (you can export an interactive snapshot of your timeline though). Expensive if you want all the features. Hard to get even a small non profit discount.

I've given a lot detail already in my review. I use it for our tech startup social enterprise.

I'm the export manager of a brewery located in a different city than my hometown. The production team set each fermenter tank of a new beer as a new project, we can discuss the beer profile in the specific chat for each project and do whatever action a project management app offer.

But the absolute best thing are the different options Wrike offers you to see all projects together: list, icons, timeline etc. You can also filter however you want, ser up directly notifications in your email etc. It's also very easy to set up a new project and change it later if you have to.

Honestly there's nothing that I consider relevant but to say something maybe they could offer even more grafic options of showing your projects.

The ease of creating and assigning tasks, as well as assigning them to a specific client. I like the possibility of adding comments to a task. It's also easy to manage the status change of a specific task. The most useful functionality is the ability to view the tasks in different formats as table, kanban, timeline, etc. Really great tool to get things done :)

Sometimes is a little confusing the way the tasks are organized. The first time I work with Wrike it takes me some time to fully understand the organization of 'My Work', completed task, pending task and tasks assigned by me to others in the team.

Not only this software had help the organization to organize and assign tasks, it had helped us to get things done faster. With Wrike, we can track and manage the projects in a more efficient way.

I like the ease, the various custom options as well as the reporting features. It is very easy to train new associates with all of the videos and collateral provided from support.

I wish there were more automation tools for assigning and completing tasks. The calendar view is just terrible. The timeline view is confusing and will not perform how we need it it. Customer service sends me to twitter for updates. I don't like that either.

By having accountability and a clear cut understanding of who is responsible for tasks, we benefit from Wrike.

Wrike has a very user-friendly interface, intuitive shortcuts, responsive forums and help request functions, so the answer is never far away if you get stuck. Planning tasks for the day, week, and fortnight is simple, as is managing overdue tasks and keeping an eye on critical dependencies.

Functionality is extremely limited on IE, so some team members get confused between multiple browsers when they're working. Functionality is also limited depending on the license bracket you're in, so what you see happening in the pilot won't necessarily happen if you start out on a smaller-scale once you purchase.

This software is becoming core to the central administration of projects across three teams in the service. I would not be able to manage the staff and workload here without it - delegation has become much simpler!

We love the transparency of it. We know what everyone is working on and the status on our projects. We can report on our work and quickly make adjustments to the backlog when needed. Collaboration is better than ever before and the ability to report has been incredible.

There are some buggy things we've found with how projects are sorted in the My Work and Folders areas. It doesn't cause a major stoppage, but is more of an annoyance.

We do wish that there was an icon next to a project if there are attachments on the project, just like the paperclip icon next to the title of a Task that shows that there are attachments. Also, the ability to duplicate reports and give selective rights to reports would add so much more value to an already great software.

There are many benefits we've seen but the biggest benefit is transparency, collaboration and reporting.

Multiple chart options for displaying timelines
Easy comment buttons (can just reply to an email and everything is captured)
Ability to create custom folders and other set up features
Can grab a visual of a project in under 30 seconds
Customized reporting options

If you don't do the training up front or keep up with updates you can easily get lost. Wrike has some awesome features but you have to stay on your toes to take advantage of them.

We're a small team of about 15 employees and were originally hesitant to bring on a project management software since email seemed to be working alright for our needs but after realizing things were getting lost in the shuffle, we decided to try Wrike out.

I'm so glad we did. We've been using them for about three years and it's really helped us move forward in project planning and scoping. Right off the bat, Wrike held a training for our company. They did an in-depth training for those of us who were looking to learn the application inside/out and an overall training for the rest of the team. Sure, lots of people do training but then they followed up about 30 days later to uncover what we felt was lacking. From there they did a second training where they helped us customize our work space. I thought that was a really nice touch.

Currently we use Wrike to manage internal and external team hours, create project scoping timelines, uncover potential roadblocks and to get everyone on the same page about changes/updates/etc. It's a great tool. One of my favorite features is that you can print individualized reports for a person or print out the total hours by project.

I'd love for Wrike to add more color and font customization options just because it's hard to see changes sometimes in the comment boxes. I'd also like to see more customization options for the interface for individual users. Overall, I'd recommend Wrike if you're looking to grow your business efficiency

We thought it was a powerful tool -- but none of that power is accessible if it takes too much time and energy to use it. (for a small staff)

Time consuming to update projects.

We paid for a year of this software, with all the best expectations. However, as we began to use it, we found that for our size organization, it was more time and trouble to keep it updated than it was not to use it. Their no-refund policy is incredibly customer-unfriendly, and, as a small education nonprofit, has really deprived us of a sum that is significant to us, for a SAAS we are not able to use. It's not like a product that we used up so we can't return it.

Wrike would incur no additional loss for bandwidth we didn't use by refunding us our money. Frankly I am shocked, and would tell others not to take the risk of purchasing it. As certain as you may be that it meets your needs, the risk of finding out you don't like it as you go along, or circumstances change, can cost you a substantial sum.