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Rebecca Drew
Rebecca Drew has been a part of the GetVoIP team for over five years. During that time, she has written on various business communication topics, from customer experience trends to business VoIP news to remote meeting tips.
Since 2020, Rebecca has focused her research and writing on UCaaS and CCaaS technology, specifically on small business communication providers and features. Rebecca particularly enjoys writing head-to-head comparison articles.
Rebecca lives in Philadelphia with her spouse, son and dog. In her spare time, she enjoys cooking, reading, and walking around the city.
Rebecca's latest articles
VoIP & Unified Communications
We Compared 10 Best Vonage Alternatives for Business
CCaaS
GoTo Launches Contact Center Pro Offering Complete Flexibility
VoIP & Unified Communications
7 Best Alternatives to OpenPhone Business Phone System
IVR
What is an IVR Script? Real-World Examples, Dos & Don'ts
Call & Contact Center
Best Outbound Call Center Software & Its Use Cases
Call & Contact Center
We Compared the Best NICE CXone Alternatives for 2024
Business Insights & Tips
The State of Artificial Intelligence (AI)
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