Call & Contact Center
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Avaya vs Genesys: Compare Features, Pricing, Integrations
Top contact center providers Genesys and Avaya both provide blended, omnichannel solutions that harness the power of AI, automation, and workforce management to streamline business processes and optimize the customer experience.
Avaya offers a UCaaS solution powered by RingCentral as well as an omnichannel cloud contact center called Avaya Infinity...
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