Residential VoIP Reviews - Read Reviews From Real Users

We make finding the perfect VoIP provider for your home easy and simple. We have compiled and compared some of the leading residential VoIP providers. But don't just take our word for it, we also offer 100% independent and unbiased residential VoIP reviews from real VoIP users.

 

Our VoIP ratings grade each provider on their reliability, call quality, pricing, phone system features, customer service, ease of use and overall reputation. Save time and money. Read our trustworthy user reviews on the best VoIP for home.

 

Company Plan Features Monthly Price Setup Costs Overall Grade Consumer Reviews More Details
Phone Power
Unlimited Calls + HUGE Savings
Free Equipment & Activation
45+ Free Calling Features
Free Calls to U.S. & Canada
$8.33 Free A
4.6 / 5
4.555555
VoIPo
Risk-Free Guarantee
100% US Based Support
Over 40 Free Calling Features
Unlimited Calls US/Canada
$6.99 Free A-
4.2 / 5
4.163265
ViaTalk
Flexibility & Value
No Contracts
Free Int'l Calls: 60+ Countries
US Based 24/7 Support
$8.95 Free A
4.5 / 5
4.5
Axvoice
A-
4.3 / 5
4.285715
Esther

1VoIP - I gave 5 stars in...

I gave 5 stars in all areas because so far that's been my experience. Even though the company is not local, I always have had great technical service, always get to talk to a knowledgeable technician who doesn't make you feel technically inadequate or has been impatient with the time it has taken to take care of the issue. It's great to always speak with a live human every time I call or get transferred. Regarding installation, The modem was sent to me, so I self-installed, but received clear instructions...it's been quite a while so I don't remember every detail, but I called tech support for help because I already had a Comcast modem for internet that I had to attach to. (Don't bother calling Comcast for support) The technician I spoke with said he knows that particular modem and walked me right through the connections and I had no problems because of his expertise. He made sure that everything worked properly because he tested the line, called me on the phone to make sure it was working.My last need for technical support was because my multi-function printer had gone in for repair (print head blockage) and when I got it back, the repair technician told me that he also downloaded updated firmware for the printer. That was very nice, but then my fax would only send and not receive. The repair person spent time with me and finally told me that it was my phone service. I called 1VOIP and the technician worked with me until my printer could fax send and fax receive. He did fax testing both ways and everything worked. It took time to get to the problem which turned out to be simple, but he patiently stayed with me until the issue was resolved, and was very nice through the whole process. I've had Pac Bell and AT&T both expensive (2x the cost) and terrible tech support if you could ever get a live person to talk to. Not so with 1VOIP! Always a nice, helpful person there. Whenever I here anyone complain about their phone service, I tell them to try 1VOIP.

Pros:I gave 5 stars in all areas because so far that's been my experience.
Cons:None to date
Quality
5
Installation
5
Support
5
Reliability
5
Features
5
Price
5
Overall Score:5.0 Out of 5
william

1VoIP - As one of the...

As one of the first customers, I remain impressed with how the president developed VOIP your life as a start up company many years ago, maintained high quality phone service from inception and continues to provide excellent tech and customer service. This company has earned an A+ and easily out0-performs its competition.

Thank you Dennis.

Pros:Excellent customer and tech support. Quality phone service.
Cons:None
Quality
5
Installation
5
Support
5
Reliability
5
Features
5
Price
5
Overall Score:5.0 Out of 5
Adam

1VoIP - Always LIVE...

I've been with 1-VoIP for several years now and have not switched for a few reasons:1) Their customer service is excellent. Any time I've had an issue they have been there, live without endless holds times and ready to help.2) The features they offer (call blocking, forwarding, etc) are top notch.3) The price is fair for the service received.My only issue is the call quality does vary at times even when my internet bandwidth is well above what should be needed to complete a perfectly clear call. Granted, I believe that is VoIP in general as much as it is vendor related but it does exist. If that was improved upon (and to their credit, I've never called to ask my settings be changed to see if this could be improved) it would be perfect.

Pros:Always LIVE customer service, reliable and well priced with many features
Cons:Call quality occasionally blips
Quality
4
Installation
5
Support
5
Reliability
5
Features
5
Price
5
Overall Score:4.9 Out of 5
Carrie

1VoIP - Excellent Service...

I have been a customer for more than 8years and I don't have a single complaint. The service is first class and the people excellent, more companies should have such great support personnel. people ask me why I don't have Vonage and I simply tell them my service is better, reliable and has the best support. My internet device failed after several years and I had a new one the next business day. Thank you for continued great service.

Pros:Excellent Service, never wait more than a couple of min. People very helpful
Cons:None I can think of
Quality
5
Installation
5
Support
5
Reliability
5
Features
5
Price
5
Overall Score:5.0 Out of 5
Dave

VoIPo - I bought the...

I bought the 2 yr package, got equipment quickly and set up was easy and quick. Number porting was accomplished. Sometimes when we dial out, we do not get a dial tone, I mean we dial number on cordless phone then hit talk button, it dials but no connection, never have a problem if hit call button first get dial tone then dial. Occasional static on outgoing calls only.

Pros:Price and features
Cons:static on line, not listed in phone book
Quality
4
Installation
5
Support
5
Reliability
4
Features
5
Price
5
Overall Score:4.7 Out of 5
Phil

ViaTalk - Setup was quick...

Setup was quick and easy. PAP2 Adapter shipped quite fast. Sales rep could have been more helpful with the kind of services offered and not have to look up what is asked. Sound Quality is great since my internet is fast. I've been with this service for about 5 months and when I first signed up I decided to first start with the month-to-month plan and it was great and I'm satisfied with all its offerings. Features are pretty basic, caller ID, voicemail, call waiting etc. The price is great and cheap compared to AT&T's landline phones.

Quality
5
Installation
5
Support
3
Reliability
5
Features
4
Price
4
Overall Score:4.4 Out of 5
Leon

Axvoice - Clear call quality

Phone calls are getting through and the call quality is pretty clear. Service offers lots of features, which is more than I use. The service is much cheaper than my landline company.

Quality
4
Installation
3
Support
5
Reliability
4
Features
4
Price
5
Overall Score:4.3 Out of 5
Paul

Lingo - Unstable

Lingo is a very unstable company that overcharges with fees and offers just basic phone service. Customer support is unreliable in terms of no knowledge of installation or setup was given. Call Quality tends to get choppy from time to time. If you have slow internet this is not recommended for you.

Quality
4
Installation
3
Support
2
Reliability
3
Features
3
Price
2
Overall Score:2.4 Out of 5
Mark

Ooma - Ooma provided...

Ooma provided outstanding service and support when I got started with there home phone services. Call quality is clear and service is very reliable with many features. Setup and installation was the easiest part because support provided clear and understanding instructions unlike my previous provider.

Quality
5
Installation
5
Support
4
Reliability
5
Features
5
Price
4
Overall Score:4.7 Out of 5
Barry

Phone Power - Lots of options

I really like Phone Power and all its options. Couldn't even get that through the AT&T and especially Magic Jack which people should be weary of.

Pros:Block unwanted numbers & blocking user’s number
Quality
5
Installation
5
Support
5
Reliability
5
Features
5
Price
5
Overall Score:5.0 Out of 5

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