Overall a fine product. It would be nice if there was some kind of notification of an awaiting VM. Perhaps a email or text notification. Also when I check my VM a voice comes on and very curtly says “password” like a demand. That could sound a little more friendly. Lastly when I signed on to 1Voip I had to give up the other 3 extensions I had in my home. If there was a way at least 2 other extensions could be used throughout my house it would be nice so I don’t have to carry the cell phone around all the time. Then I would just have to go to war with Samsung to see if I can set up call forwarding on my cell. Thank you
1VoIP Verified Reviews & Ratings
Very happy with 1-voip. Great quality…
Very happy with 1-voip. Great quality sound and clarity, fantastic customer support when I needed some voicemail items changed, and happy with the pricing. Overall, this is a company and product that was worth spending a minute or two to write this review for them, I’m certain you will not be disappointed.
Overall The 1-VoIP system works great. …
Overall The 1-VoIP system works great. We got it and then got two friends to sign up and I also moved our church to 1-VoIP. All existing hardware worked well. Just a quick plug in of new modem provided by 1_VoIP and we were up and running. The only problems we have had are a couple times trying to dial into a conference call number, 1_VoIP apparently had the number blocked and I had to then quickly call in from my mobile phone. Not ideal for a long conference call.
The support I received to solve a…
The support I received to solve a problem of setting up two 1-voip systems in both my house and workshop was amazing. In fact it went beyond amazing. It was surprising to get this kind of support from any company. I am now feeling guilty that I received over-the-top support and am paying so little for the service. THANKS
I could not be happier with the service…
I could not be happier with the service and the pricing. The cost for the year is equivalent to what I paid the local cable provider for 3 months. Customer service was excellent both selecting a plan and during the installation period. I will use their service for years to come and have already recommended them to friends.
My review is based on what I consider…
My review is based on what I consider deceptive and unethical advertising practices. Do not believe the advertised pricing plans, as they proceed to incorporate additional hidden monthly fees at the very end without any previous disclosures. My objections were dismissed and I was left with no recourse except to warn others of this practice.
An amazing company …one of the few…
An amazing company …one of the few that is really customer-oriented. Helpful assistance easily reachable by phone.. no long waits or frustrating menu choices when you call. The staff are super competent and eager to help. In addition, the price is right, fees are low, and voice quality is impeccable. What more could you ask for?
We’ve been using 1VoIP for about two…
We’ve been using 1VoIP for about two years with absolutely no problems. Easy setup, smooth service, and great customer service for the few questions We’ve had. The service is feature-rich and it’s easy to turn features on or off either online or by calling 1VoIP Cost is far less than our Verizon FIOS “landline” was, which is essentially just a different VoIP service.
Outstanding all the way around, call…
Outstanding all the way around, call their 24/7 support line and you get an American on the phone. They get your issue immediately and find solutions very quickly.
Cannot say enough good things about this company. I asked the outstanding support person Justin “how can I help your company?” and came here on my own initiative to spread the word.
Great sound quality, a portal that lets you block numbers, forwarding, etc. Great value you cannot go wrong!
Very good value ! Very reliable and…
Very good value ! Very reliable and filters unwanted calls very well. I switched from Vonage to 1-VoIP 6 months ago and was welcomed by friendly support team who answered all my questions with professionality and found the solutions the very first time. I have not experienced any difficulties of any kind ever since.
Headquartered in Oklahoma City, OK, 1-VoIP was built on the premise that excellent service and support will better retain customers than long-term contracts. To that end, all of the services they offer are contract-free. 1-VoIP is so confident in their network that they offer a 99.999% uptime SLA, and take care that the audio is of the highest quality. 1-VoIP offers both hosted VoIP and SIP trunking to SMBs, and residential service as well.
1-VoIP Pricing and Services
Prices Start At
- Residential: $8.97/mo for 500 outbound minutes
- Business: $49.97/mo 3,000 minutes for 1-5 users
- SIP Trunking: $25/mo each 2,000 minutes.
Available Products and Services
- Premier Basic, $14.97/mo: Unlimited incoming minutes; 500 outbound minutes.
- Premier Unlimited, $23.97/mo or $189/yr: Unlimited inbound and outbound minutes.
- Premier Global: $29.97/mo or $233/yr: Unlimited inbound and outbound minutes plus unlimited calls to 30 countries.
- Lite, $49.97/mo (plus $9.95/add’l user): 1-5 users can call up to 3,000 minutes, unlimited inbound calls.
- Professional, $99.97/mo (plus $9.95/add’l user): 5-15 users can call up to 5,000 minutes, unlimited inbound calls.
- Enterprise, $179.97/mo (plus 9.95/add’l user): 15-100 users call use up to 10,000 minutes, unlimited inbound calls.
- $25/mo for every 2,000 minutes
- $4.95/mo for local number.
- $5.95/mo for toll-free number.
- Optional Cisco RV082 Router for $99.99, or Cisco WRV4400N for $149.99, shipping $30 extra for either.
- $24.90 activation charge.
Free Residential features include:
- 24/7 US-based support
- 99.999% Service Level Guarantee
- Music on hold
- Paperless fax-to-email
- Call routing
- Digital softphone
- Reject/accept calls from certain numbers
- Virtual number (up to two phone numbers)
- Custom announcement to inbound calls
- Wake up call
Business Features include:
- Music on hold
- 24/7 US-based support
- 99.999% SLA
- Extension transfer
- Auto attendant
- Call treatment, including business hours
- Paperless fax-to-email
Editor’s Bottom Line of 1-VoIP
1-VoIP stands out from the pack with a very impressive 99.999% SLA. Their hosted PBX features are no more or no less than I would expect from a top-notch VoIP provider. Their SIP trunking rates are a good deal. Their residential service is average, but I’ve seen better prices on similar services.