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4.5
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1VoIP

1VoIP Verified Reviews & Ratings

Oklahoma City, OK
Headquartered in Oklahoma City, OK, 1-VoIP was built on the premise that excellent service and support will better retain...
2005
Year Founded
84%
Recommend It
57
User Reviews
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The calls don’t sound nearly as good…

The calls don’t sound nearly as good as a land line. Probably about the same as a cell phone with a less than great signal. But that was ok for the savings. However, after the first year is over there’s a HUGE price spike to about 250% of what year one was. MAJOR RIPOFF and more expensive than I was paying for a land line.

The calls don’t sound nearly as good as a land line. Probably about the same as a cell phone with a less than great signal. But that was ok for the savings. However, after the first year is over there’s a HUGE price spike to about 250% of what year one was. MAJOR RIPOFF and more expensive than I was paying for a land line.

Pros: Reasonable call quality.
Cons: Watch out for year 2 pricing.
Would Recommend: No

I used Vonage for a year for my…

I used Vonage for a year for my business and residential service. I loved them and Vonage is a service that’s hard to beat when it comes to features and quality. I also loved the fact that their admin dashboard is so incredibly simple that it is virtually idiot proof. When I made the switch to 1-Voip, I admit I was intimidated by their admin portal for business service because I know absolutely nothing about setting up a sip telephone server…literally nothing. 1-Voip support was incredibly patient with me as we worked to set up my features to mimic my Vonage settings. We walked step by step together and when we finished, everything was set up exactly how I wanted and needed. On the residential side, the only hitch came with porting my number. Vonage made that difficult, which didn’t surprise me, but we did get everything set up minus my number that Vonage holds hostage to this day. That’s no reflection on 1-Voip because they’re like me…at Vonage’s mercy trying to get my number ported. I can, without hesitation, recommend 1-Voip. For me, they helped me achieve two goals…finding a local telephone company and a provider that does whatever they must to ensure that I had a great experience switching telephone providers. They are reliable, always there when I need them, and the quality of my calls is crystal clear whether I make a call from my desk phone or my cell phone. 1-Voip is clearly a hidden gem in the confusing world of telephone providers.

I used Vonage for a year for my business and residential service. I loved them and Vonage is a service that’s hard to beat when it comes to features and quality. I also loved the fact that their admin dashboard is so incredibly simple that it is virtually idiot proof. When I made the switch to 1-Voip, I admit I was intimidated by their admin portal for business service because I know absolutely nothing about setting up a sip telephone server…literally nothing. 1-Voip support was incredibly patient with me as we worked to set up my features to mimic my Vonage settings. We walked step by step together and when we finished, everything was set up exactly how I wanted and needed. On the residential side, the only hitch came with porting my number. Vonage made that difficult, which didn’t surprise me, but we did get everything set up minus my number that Vonage holds hostage to this day. That’s no reflection on 1-Voip because they’re like me…at Vonage’s mercy trying to get my number ported. I can, without hesitation, recommend 1-Voip. For me, they helped me achieve two goals…finding a local telephone company and a provider that does whatever they must to ensure that I had a great experience switching telephone providers. They are reliable, always there when I need them, and the quality of my calls is crystal clear whether I make a call from my desk phone or my cell phone. 1-Voip is clearly a hidden gem in the confusing world of telephone providers.

Pros: Reliable Service.
Cons: Admin Portal can be confusing.
Would Recommend: Yes
Samuel A.'s review for1VoIP

I appreciate the time that Bryce and…

I appreciate the time that Bryce and Dylan took to handle ALL of my questions in terms of sales and customer support. They worked together to make sure that everything was set up correctly and that I understood the process and features. I am excited to begin using our business phone/fax. Great job in overcoming obstacles.

I appreciate the time that Bryce and Dylan took to handle ALL of my questions in terms of sales and customer support. They worked together to make sure that everything was set up correctly and that I understood the process and features. I am excited to begin using our business phone/fax. Great job in overcoming obstacles.

Pros: Excellent Service and Support.
Cons: None.
Would Recommend: Yes

I liked product & service. Annual…

I liked product & service. Annual renewal came up & price charged to Visa more than doubled. Called to inquire, twice, was on hold too long; never spoke to anyone. Thus, contacted Visa thinking card got “hacked.” Finally got 1-voip human who “fixed” the charge. But because I called Visa was “fired.”

I liked product & service. Annual renewal came up & price charged to Visa more than doubled. Called to inquire, twice, was on hold too long; never spoke to anyone. Thus, contacted Visa thinking card got “hacked.” Finally got 1-voip human who “fixed” the charge. But because I called Visa was “fired.”

Pros: Good product.
Cons: Support.
Would Recommend: No

I have been a VZ customer for years…

I have been a VZ customer for years and have ALWAYS hated them. I finally had enough and researched providers on-line. After comparing the top rated companies I reached out to three of them by email. 1-VolP called me right away. The Rep was knowledgeable and answered all of my questions and followed up with an email immediately. I place the order on-line a week later. Every step of the way has been flawless. After using the system for a month, I had my old number ported over, again without a hitch. 1-VolP kept me updated each step of the way. The voice quality is excellent and the web site is easy to navigate. I called with a question last week just to see if I could speak to a rep. again top notch! i give this company the highest rating and would recommend them without reservation to anyone. I can’t say that about very many companies. i have already told at least 10 people about 1-VolP.

I have been a VZ customer for years and have ALWAYS hated them. I finally had enough and researched providers on-line. After comparing the top rated companies I reached out to three of them by email. 1-VolP called me right away. The Rep was knowledgeable and answered all of my questions and followed up with an email immediately. I place the order on-line a week later. Every step of the way has been flawless. After using the system for a month, I had my old number ported over, again without a hitch. 1-VolP kept me updated each step of the way. The voice quality is excellent and the web site is easy to navigate. I called with a question last week just to see if I could speak to a rep. again top notch! i give this company the highest rating and would recommend them without reservation to anyone. I can’t say that about very many companies. i have already told at least 10 people about 1-VolP.

Pros: Quality and Price.
Cons: None.
Would Recommend: Yes

Been 1-VoIP customers for two years…

Been 1-VoIP customers for two years, and really like it. The only drawback is that one number we dial among the many takes more than one try to connect and when we connect the clarity quality is poor or sporadic. We aren’t sure why this one number is affected this way. Apart from this one issue we are satisfied.

Been 1-VoIP customers for two years, and really like it. The only drawback is that one number we dial among the many takes more than one try to connect and when we connect the clarity quality is poor or sporadic. We aren’t sure why this one number is affected this way. Apart from this one issue we are satisfied.

Pros: Cheaper.
Cons: One number we have trouble connecting and the sound quality is bad.
Would Recommend: Yes

I have been using 1-VOIP as our pri…

I have been using 1-VOIP as our primary home phone for the past 8 years (it was called VoipYourLife then) and I’m very satisfied with the quality of its services, hence, am recommending it to others and to fellow Canadians, as well.

I have been using 1-VOIP as our primary home phone for the past 8 years (it was called VoipYourLife then) and I’m very satisfied with the quality of its services, hence, am recommending it to others and to fellow Canadians, as well.

Pros: Excellent quality of call, features, portability convenience and good customer support.
Cons: The country I'm interested in is not included in the 30 free international callling destination.
Would Recommend: Yes

Wish I would have known about this…

Wish I would have known about this service sooner. Call quality and functionality are great! Set up was a breeze with all the instructions provided. I have to admit, I was sceptical when I opened the box and saw what a tiny device would soon become our home phone interface. After a year of service, we couldn’t be happier.

Wish I would have known about this service sooner. Call quality and functionality are great! Set up was a breeze with all the instructions provided. I have to admit, I was sceptical when I opened the box and saw what a tiny device would soon become our home phone interface. After a year of service, we couldn’t be happier.

Pros: Crystal clear voice quality. All the functionality of our landline at a fractio of the cost.
Cons: None.
Would Recommend: Yes
David H.'s review for1VoIP

I am old, but I am able to get along…

I am old, but I am able to get along with this service, saves me money. I ended up with this through getting Google Fiber. They are leaving Louisville, but I will try to keep the VoIP. Let’s hope I can figure that out without a gap. I will go to the HELP section!

I am old, but I am able to get along with this service, saves me money. I ended up with this through getting Google Fiber. They are leaving Louisville, but I will try to keep the VoIP. Let’s hope I can figure that out without a gap. I will go to the HELP section!

Would Recommend: Yes

I-VOIP, as the name implies, delivers a…

I-VOIP, as the name implies, delivers a fast, efficient and low cost net phone service. Company is all business, but, pays attention to every nuance and detail regarding customer care. Overall, their professionalism stands out. Far and above others. Would recommend to business associates. As well as friends. In fact, I have done just that… Many times. Vic

I-VOIP, as the name implies, delivers a fast, efficient and low cost net phone service.

Company is all business, but, pays attention to every nuance and detail regarding customer care.

Overall, their professionalism stands out. Far and above others.

Would recommend to business associates. As well as friends. In fact, I have done just that… Many times.

Vic

Pros: Display is neat. Not a lot of clutter.
Cons: Contacts; a little quirky.
Would Recommend: Yes

Sometimes thing go haywire. Not always…

Sometimes thing go haywire. Not always sure if there needs to a pinpoint of problems. Out this way my ISP is not for the faint of heart and when I don’t get my service I am not sure whos problem it is. When it goes south I can not reach anyone for days or a week. Is it you or Century Link? who knows. So don’t take my non 5 star rating badly. Your rating is higher than Century Link could every hope to get. EVER.

Sometimes thing go haywire. Not always sure if there needs to a pinpoint of problems. Out this way my ISP is not for the faint of heart and when I don’t get my service I am not sure whos problem it is. When it goes south I can not reach anyone for days or a week. Is it you or Century Link? who knows. So don’t take my non 5 star rating badly. Your rating is higher than Century Link could every hope to get. EVER.

Pros: Price.
Cons: Ends in a year.
Would Recommend: Yes

My overall experience with 1Voip has…

My overall experience with 1Voip has been excellent. The quality and reliability have been excellent. I have received only one robocall in more than 6 months usage, so the blocking seems to be very effective. The one minor issue with “ghost” calls was quickly resolved by customer support.

My overall experience with 1Voip has been excellent. The quality and reliability have been excellent. I have received only one robocall in more than 6 months usage, so the blocking seems to be very effective. The one minor issue with “ghost” calls was quickly resolved by customer support.

Pros: Good value, very good customer support.
Cons: None.
Would Recommend: Yes

Completely pleased with the service…

Completely pleased with the service apart from being unable to set a voice message on the answering service. Nothing else to add but I need to have 250 characters in this feedback box which does give me one other thing to complain about!!!!!!!!!?!??

Completely pleased with the service apart from being unable to set a voice message on the answering service. Nothing else to add but I need to have 250 characters in this feedback box which does give me one other thing to complain about!!!!!!!!!?!??

Pros: Seamless transition.
Cons: None.
Would Recommend: Yes

The only problelm I had was on…

The only problelm I had was on installation. Something about the channels weren’t aligned. Took several days to figure out, but after that it has never failed.

The only problelm I had was on installation. Something about the channels weren’t aligned. Took several days to figure out, but after that it has never failed.

Would Recommend: Yes

Love the the price and the quality. …

Love the the price and the quality. When I ordered the service, it was easy to install and use. I have had zero problems with the service and the customer service from the beginning of install to now has been excellent. If you are looking for a landline of some kind or just want to supplement your cell service, this is the product for you.

Love the the price and the quality. When I ordered the service, it was easy to install and use. I have had zero problems with the service and the customer service from the beginning of install to now has been excellent. If you are looking for a landline of some kind or just want to supplement your cell service, this is the product for you.

Would Recommend: Yes
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Provider Overview

Headquartered in Oklahoma City, OK, 1-VoIP was built on the premise that excellent service and support will better retain customers than long-term contracts. To that end, all of the services they offer are contract-free. 1-VoIP is so confident in their network that they offer a 99.999% uptime SLA, and take care that the audio is of the highest quality. 1-VoIP offers both hosted VoIP and SIP trunking to SMBs, and residential service as well.

 

1-VoIP Pricing and Services

 

Prices Start At

  • Residential: $8.97/mo for 500 outbound minutes
  • Business: $49.97/mo 3,000 minutes for 1-5 users
  • SIP Trunking: $25/mo each 2,000 minutes.

Available Products and Services

Residential:

  • Premier Basic, $14.97/mo: Unlimited incoming minutes; 500 outbound minutes.
  • Premier Unlimited, $23.97/mo or $189/yr: Unlimited inbound and outbound minutes.
  • Premier Global: $29.97/mo or $233/yr: Unlimited inbound and outbound minutes plus unlimited calls to 30 countries.

Business:

  • Lite, $49.97/mo (plus $9.95/add’l user): 1-5 users can call up to 3,000 minutes, unlimited inbound calls.
  • Professional, $99.97/mo (plus $9.95/add’l user): 5-15 users can call up to 5,000 minutes, unlimited inbound calls.
  • Enterprise, $179.97/mo (plus 9.95/add’l user): 15-100 users call use up to 10,000 minutes, unlimited inbound calls.

SIP Trunking:.

  • $25/mo for every 2,000 minutes
  • $4.95/mo for local number.
  • $5.95/mo for toll-free number.
  • Optional Cisco RV082 Router for $99.99, or Cisco WRV4400N for $149.99, shipping $30 extra for either.
  • $24.90 activation charge.

Free Residential features include:

  • 24/7 US-based support
  • 99.999% Service Level Guarantee
  • Music on hold
  • Paperless fax-to-email
  • Call routing
  • Digital softphone
  • Reject/accept calls from certain numbers
  • Virtual number (up to two phone numbers)
  • Custom announcement to inbound calls
  • Wake up call

Business Features include:

  • Music on hold
  • 24/7 US-based support
  • 99.999% SLA
  • Extension transfer
  • Auto attendant
  • Call treatment, including business hours
  • Paperless fax-to-email

 

Editor’s Bottom Line of 1-VoIP

1-VoIP stands out from the pack with a very impressive 99.999% SLA. Their hosted PBX features are no more or no less than I would expect from a top-notch VoIP provider. Their SIP trunking rates are a good deal. Their residential service is average, but I’ve seen better prices on similar services.

Screenshots
  • Wake Up Call
    Wake Up Call
  • Voicemail
    Voicemail
  • Account
    Account

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