I liked product & service. Annual renewal came up & price charged to Visa more than doubled. Called to inquire, twice, was on hold too long; never spoke to anyone. Thus, contacted Visa thinking card got “hacked.” Finally got 1-voip human who “fixed” the charge. But because I called Visa was “fired.”
1VoIP Verified Reviews & Ratings
I have been a VZ customer for years…
I have been a VZ customer for years and have ALWAYS hated them. I finally had enough and researched providers on-line. After comparing the top rated companies I reached out to three of them by email. 1-VolP called me right away. The Rep was knowledgeable and answered all of my questions and followed up with an email immediately. I place the order on-line a week later. Every step of the way has been flawless. After using the system for a month, I had my old number ported over, again without a hitch. 1-VolP kept me updated each step of the way. The voice quality is excellent and the web site is easy to navigate. I called with a question last week just to see if I could speak to a rep. again top notch! i give this company the highest rating and would recommend them without reservation to anyone. I can’t say that about very many companies. i have already told at least 10 people about 1-VolP.
Been 1-VoIP customers for two years…
Been 1-VoIP customers for two years, and really like it. The only drawback is that one number we dial among the many takes more than one try to connect and when we connect the clarity quality is poor or sporadic. We aren’t sure why this one number is affected this way. Apart from this one issue we are satisfied.
I have been using 1-VOIP as our pri…
I have been using 1-VOIP as our primary home phone for the past 8 years (it was called VoipYourLife then) and I’m very satisfied with the quality of its services, hence, am recommending it to others and to fellow Canadians, as well.
Wish I would have known about this…
Wish I would have known about this service sooner. Call quality and functionality are great! Set up was a breeze with all the instructions provided. I have to admit, I was sceptical when I opened the box and saw what a tiny device would soon become our home phone interface. After a year of service, we couldn’t be happier.
I am old, but I am able to get along…
I am old, but I am able to get along with this service, saves me money. I ended up with this through getting Google Fiber. They are leaving Louisville, but I will try to keep the VoIP. Let’s hope I can figure that out without a gap. I will go to the HELP section!
I-VOIP, as the name implies, delivers a…
I-VOIP, as the name implies, delivers a fast, efficient and low cost net phone service.
Company is all business, but, pays attention to every nuance and detail regarding customer care.
Overall, their professionalism stands out. Far and above others.
Would recommend to business associates. As well as friends. In fact, I have done just that… Many times.
Sometimes thing go haywire. Not always…
Sometimes thing go haywire. Not always sure if there needs to a pinpoint of problems. Out this way my ISP is not for the faint of heart and when I don’t get my service I am not sure whos problem it is. When it goes south I can not reach anyone for days or a week. Is it you or Century Link? who knows. So don’t take my non 5 star rating badly. Your rating is higher than Century Link could every hope to get. EVER.
My overall experience with 1Voip has…
My overall experience with 1Voip has been excellent. The quality and reliability have been excellent. I have received only one robocall in more than 6 months usage, so the blocking seems to be very effective. The one minor issue with “ghost” calls was quickly resolved by customer support.
Completely pleased with the service…
Completely pleased with the service apart from being unable to set a voice message on the answering service. Nothing else to add but I need to have 250 characters in this feedback box which does give me one other thing to complain about!!!!!!!!!?!??
The only problelm I had was on…
The only problelm I had was on installation. Something about the channels weren’t aligned. Took several days to figure out, but after that it has never failed.
Love the the price and the quality. …
Love the the price and the quality. When I ordered the service, it was easy to install and use. I have had zero problems with the service and the customer service from the beginning of install to now has been excellent. If you are looking for a landline of some kind or just want to supplement your cell service, this is the product for you.
We have been using 1-VoIP for over a…
We have been using 1-VoIP for over a year and have not experienced any issues. The service was very easy to set-up and they offer a good number of features. We found the service easy to use and the reliability has been outstanding. We definitely recommend this service.
Before we switched to 1-VoIP, over 90%…
Before we switched to 1-VoIP, over 90% of our calls were either robocalls, unwanted surveys, or solicitations for money. Since switching and filling up all 40 call blocks, we rarely ever receive unwanted calls. Only suggested improvement is for 1-VoIP to have additional call block slots.
Service just works without any…
Service just works without any intervention or interactions from me. Call history reports are not available through the interface. When requested via email each month they are very prompt with a response containing a csv file of the monthly history.
Headquartered in Oklahoma City, OK, 1-VoIP was built on the premise that excellent service and support will better retain customers than long-term contracts. To that end, all of the services they offer are contract-free. 1-VoIP is so confident in their network that they offer a 99.999% uptime SLA, and take care that the audio is of the highest quality. 1-VoIP offers both hosted VoIP and SIP trunking to SMBs, and residential service as well.
1-VoIP Pricing and Services
Prices Start At
- Residential: $8.97/mo for 500 outbound minutes
- Business: $49.97/mo 3,000 minutes for 1-5 users
- SIP Trunking: $25/mo each 2,000 minutes.
Available Products and Services
- Premier Basic, $14.97/mo: Unlimited incoming minutes; 500 outbound minutes.
- Premier Unlimited, $23.97/mo or $189/yr: Unlimited inbound and outbound minutes.
- Premier Global: $29.97/mo or $233/yr: Unlimited inbound and outbound minutes plus unlimited calls to 30 countries.
- Lite, $49.97/mo (plus $9.95/add’l user): 1-5 users can call up to 3,000 minutes, unlimited inbound calls.
- Professional, $99.97/mo (plus $9.95/add’l user): 5-15 users can call up to 5,000 minutes, unlimited inbound calls.
- Enterprise, $179.97/mo (plus 9.95/add’l user): 15-100 users call use up to 10,000 minutes, unlimited inbound calls.
- $25/mo for every 2,000 minutes
- $4.95/mo for local number.
- $5.95/mo for toll-free number.
- Optional Cisco RV082 Router for $99.99, or Cisco WRV4400N for $149.99, shipping $30 extra for either.
- $24.90 activation charge.
Free Residential features include:
- 24/7 US-based support
- 99.999% Service Level Guarantee
- Music on hold
- Paperless fax-to-email
- Call routing
- Digital softphone
- Reject/accept calls from certain numbers
- Virtual number (up to two phone numbers)
- Custom announcement to inbound calls
- Wake up call
Business Features include:
- Music on hold
- 24/7 US-based support
- 99.999% SLA
- Extension transfer
- Auto attendant
- Call treatment, including business hours
- Paperless fax-to-email
Editor’s Bottom Line of 1-VoIP
1-VoIP stands out from the pack with a very impressive 99.999% SLA. Their hosted PBX features are no more or no less than I would expect from a top-notch VoIP provider. Their SIP trunking rates are a good deal. Their residential service is average, but I’ve seen better prices on similar services.