First, let me say, I have had 4 different VOIP phone companies, so I am familiar with how they work and the quality. My experience, this was the worst quality.
Then, they advertise and through private chat, told me that you get a phone adapter for free with 2 lines, so you can have a second line free. My adapter came, its only 1 line. I called, they said, well, you get what you get and I had no options to receive a 2 line adapter. Very deceptive that they say this is a feature but then provide equipment that you can’t use it with.
After paying $185, I cancelled the service, without refund, and then they sent me a threatening email that if I didn’t return the device or pay for it, I’d be sent to collections. This was the very first request to return and they were already threatening collections. Even worse, I did pay for the device, the website says Free Adapter with $185 for service. I told them that even though I feel I own the device, I would return it if they paid for the postage. The Response: No, you will be sent to collections if you don’t pay us or return it. They apparently have that in their huge terms of service that you have to return it, even though they market it as free. Very deceptive.
I did want to give it 2 stars originally for price, but once i consider the fact that I couldn’t even use it due to static, I realized no price is worth that.
Good luck, I hope they improve based on this, but since they weren’t willing to work with me on the return of the device, I doubt they even care.
None- What they advertise is great, but you don't get it all.
Lies, Poor Quality.