Overall
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1VoIP

1VoIP Verified Reviews & Ratings

Oklahoma City, OK
Headquartered in Oklahoma City, OK, 1-VoIP was built on the premise that excellent service and support will better retain...
2005
Year Founded
85%
Recommend It
86
User Reviews
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1-VoIP residential provides top notch…

1-VoIP residential provides top notch voice quality and customer support at a great price. They don’t offer a lot of features, but it does everything I need and they have a similar, more full-featured business service. They offer a free network box and don’t require a contract commitment. I tried them out by forwarding my AT&T landline to a 1-VoIP number on my home PBX, to test the Nomorobo spam blocking. It blocked about half the spam calls. After a month, I ported my number over. There were a couple of glitches, but I always got a support person on the phone and a quick response by email, and everything got resolved quickly.

1-VoIP residential provides top notch voice quality and customer support at a great price. They don’t offer a lot of features, but it does everything I need and they have a similar, more full-featured business service. They offer a free network box and don’t require a contract commitment.

I tried them out by forwarding my AT&T landline to a 1-VoIP number on my home PBX, to test the Nomorobo spam blocking. It blocked about half the spam calls. After a month, I ported my number over. There were a couple of glitches, but I always got a support person on the phone and a quick response by email, and everything got resolved quickly.

Pros: voice quality, support, price.
Cons: Residential service is thin on features.
Would Recommend: Yes

Overall a fine product. It would be…

Overall a fine product. It would be nice if there was some kind of notification of an awaiting VM. Perhaps a email or text notification. Also when I check my VM a voice comes on and very curtly says “password” like a demand. That could sound a little more friendly. Lastly when I signed on to 1Voip I had to give up the other 3 extensions I had in my home. If there was a way at least 2 other extensions could be used throughout my house it would be nice so I don’t have to carry the cell phone around all the time. Then I would just have to go to war with Samsung to see if I can set up call forwarding on my cell. Thank you

Overall a fine product. It would be nice if there was some kind of notification of an awaiting VM. Perhaps a email or text notification. Also when I check my VM a voice comes on and very curtly says “password” like a demand. That could sound a little more friendly. Lastly when I signed on to 1Voip I had to give up the other 3 extensions I had in my home. If there was a way at least 2 other extensions could be used throughout my house it would be nice so I don’t have to carry the cell phone around all the time. Then I would just have to go to war with Samsung to see if I can set up call forwarding on my cell. Thank you

Pros: Excellent voice quality.
Cons: See below.
Would Recommend: Yes

Very happy with 1-voip. Great quality…

Very happy with 1-voip. Great quality sound and clarity, fantastic customer support when I needed some voicemail items changed, and happy with the pricing. Overall, this is a company and product that was worth spending a minute or two to write this review for them, I’m certain you will not be disappointed.

Very happy with 1-voip. Great quality sound and clarity, fantastic customer support when I needed some voicemail items changed, and happy with the pricing. Overall, this is a company and product that was worth spending a minute or two to write this review for them, I’m certain you will not be disappointed.

Would Recommend: Yes

Overall The 1-VoIP system works great. …

Overall The 1-VoIP system works great. We got it and then got two friends to sign up and I also moved our church to 1-VoIP. All existing hardware worked well. Just a quick plug in of new modem provided by 1_VoIP and we were up and running. The only problems we have had are a couple times trying to dial into a conference call number, 1_VoIP apparently had the number blocked and I had to then quickly call in from my mobile phone. Not ideal for a long conference call.

Overall The 1-VoIP system works great. We got it and then got two friends to sign up and I also moved our church to 1-VoIP. All existing hardware worked well. Just a quick plug in of new modem provided by 1_VoIP and we were up and running. The only problems we have had are a couple times trying to dial into a conference call number, 1_VoIP apparently had the number blocked and I had to then quickly call in from my mobile phone. Not ideal for a long conference call.

Pros: Cost, quality, ease of installation.
Cons: Problems on some Conference Calls.
Would Recommend: Yes

The support I received to solve a…

The support I received to solve a problem of setting up two 1-voip systems in both my house and workshop was amazing. In fact it went beyond amazing. It was surprising to get this kind of support from any company. I am now feeling guilty that I received over-the-top support and am paying so little for the service. THANKS

The support I received to solve a problem of setting up two 1-voip systems in both my house and workshop was amazing. In fact it went beyond amazing. It was surprising to get this kind of support from any company. I am now feeling guilty that I received over-the-top support and am paying so little for the service. THANKS

Pros: Support.
Cons: None for me.
Would Recommend: Yes
Joanna S.'s review for1VoIP

I could not be happier with the service…

I could not be happier with the service and the pricing. The cost for the year is equivalent to what I paid the local cable provider for 3 months. Customer service was excellent both selecting a plan and during the installation period. I will use their service for years to come and have already recommended them to friends.

I could not be happier with the service and the pricing. The cost for the year is equivalent to what I paid the local cable provider for 3 months. Customer service was excellent both selecting a plan and during the installation period. I will use their service for years to come and have already recommended them to friends.

Pros: Cost Savings.
Cons: None.
Would Recommend: Yes

My review is based on what I consider…

My review is based on what I consider deceptive and unethical advertising practices. Do not believe the advertised pricing plans, as they proceed to incorporate additional hidden monthly fees at the very end without any previous disclosures. My objections were dismissed and I was left with no recourse except to warn others of this practice.

My review is based on what I consider deceptive and unethical advertising practices. Do not believe the advertised pricing plans, as they proceed to incorporate additional hidden monthly fees at the very end without any previous disclosures. My objections were dismissed and I was left with no recourse except to warn others of this practice.

Would Recommend: No

An amazing company …one of the few…

An amazing company …one of the few that is really customer-oriented. Helpful assistance easily reachable by phone.. no long waits or frustrating menu choices when you call. The staff are super competent and eager to help. In addition, the price is right, fees are low, and voice quality is impeccable. What more could you ask for?

An amazing company …one of the few that is really customer-oriented. Helpful assistance easily reachable by phone.. no long waits or frustrating menu choices when you call. The staff are super competent and eager to help. In addition, the price is right, fees are low, and voice quality is impeccable. What more could you ask for?

Pros: Price and customer service.
Cons: None.
Would Recommend: Yes

We’ve been using 1VoIP for about two…

We’ve been using 1VoIP for about two years with absolutely no problems. Easy setup, smooth service, and great customer service for the few questions We’ve had. The service is feature-rich and it’s easy to turn features on or off either online or by calling 1VoIP Cost is far less than our Verizon FIOS “landline” was, which is essentially just a different VoIP service.

We’ve been using 1VoIP for about two years with absolutely no problems. Easy setup, smooth service, and great customer service for the few questions We’ve had. The service is feature-rich and it’s easy to turn features on or off either online or by calling 1VoIP Cost is far less than our Verizon FIOS “landline” was, which is essentially just a different VoIP service.

Would Recommend: Yes

Outstanding all the way around, call…

Outstanding all the way around, call their 24/7 support line and you get an American on the phone. They get your issue immediately and find solutions very quickly. Cannot say enough good things about this company. I asked the outstanding support person Justin “how can I help your company?” and came here on my own initiative to spread the word. Great sound quality, a portal that lets you block numbers, forwarding, etc. Great value you cannot go wrong!

Outstanding all the way around, call their 24/7 support line and you get an American on the phone. They get your issue immediately and find solutions very quickly.

Cannot say enough good things about this company. I asked the outstanding support person Justin “how can I help your company?” and came here on my own initiative to spread the word.

Great sound quality, a portal that lets you block numbers, forwarding, etc. Great value you cannot go wrong!

Pros: American support, value.
Cons: None.
Would Recommend: Yes
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Provider Overview

Headquartered in Oklahoma City, OK, 1-VoIP was built on the premise that excellent service and support will better retain customers than long-term contracts. To that end, all of the services they offer are contract-free. 1-VoIP is so confident in their network that they offer a 99.999% uptime SLA, and take care that the audio is of the highest quality. 1-VoIP offers both hosted VoIP and SIP trunking to SMBs, and residential service as well.

 

1-VoIP Pricing and Services

 

Prices Start At

  • Residential: $8.97/mo for 500 outbound minutes
  • Business: $49.97/mo 3,000 minutes for 1-5 users
  • SIP Trunking: $25/mo each 2,000 minutes.

Available Products and Services

Residential:

  • Premier Basic, $14.97/mo: Unlimited incoming minutes; 500 outbound minutes.
  • Premier Unlimited, $23.97/mo or $189/yr: Unlimited inbound and outbound minutes.
  • Premier Global: $29.97/mo or $233/yr: Unlimited inbound and outbound minutes plus unlimited calls to 30 countries.

Business:

  • Lite, $49.97/mo (plus $9.95/add’l user): 1-5 users can call up to 3,000 minutes, unlimited inbound calls.
  • Professional, $99.97/mo (plus $9.95/add’l user): 5-15 users can call up to 5,000 minutes, unlimited inbound calls.
  • Enterprise, $179.97/mo (plus 9.95/add’l user): 15-100 users call use up to 10,000 minutes, unlimited inbound calls.

SIP Trunking:.

  • $25/mo for every 2,000 minutes
  • $4.95/mo for local number.
  • $5.95/mo for toll-free number.
  • Optional Cisco RV082 Router for $99.99, or Cisco WRV4400N for $149.99, shipping $30 extra for either.
  • $24.90 activation charge.

Free Residential features include:

  • 24/7 US-based support
  • 99.999% Service Level Guarantee
  • Music on hold
  • Paperless fax-to-email
  • Call routing
  • Digital softphone
  • Reject/accept calls from certain numbers
  • Virtual number (up to two phone numbers)
  • Custom announcement to inbound calls
  • Wake up call

Business Features include:

  • Music on hold
  • 24/7 US-based support
  • 99.999% SLA
  • Extension transfer
  • Auto attendant
  • Call treatment, including business hours
  • Paperless fax-to-email

 

Editor’s Bottom Line of 1-VoIP

1-VoIP stands out from the pack with a very impressive 99.999% SLA. Their hosted PBX features are no more or no less than I would expect from a top-notch VoIP provider. Their SIP trunking rates are a good deal. Their residential service is average, but I’ve seen better prices on similar services.

Screenshots
  • Wake Up Call
    Wake Up Call
  • Voicemail
    Voicemail
  • Account
    Account

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