Every time I call the help desk, they have a solution for the problem.
VoIP Reviews - Ins & Outs on Top VoIP Providers
Before signing up with any provider it is absolutely essential to read consumer VoIP reviews and ratings. User reviews allow for all aspects, positive and negative, to be fairly presented. Don't just take the provider's word for it, go behind the scenes and get hands on experiences and tribulations from real VoIP subscribers.
What to Look for When Reading Reviews...
1. Retain Objectivity - Identify the purpose of the review. Is the review factual, emotional, or opinion based.
2. Comprehension - Does it capture all the points of the provider. Look for a comprehensive scope within a review.
3. Check the Dating - Providers change over time. Look for the most current information to fairly assess a company.
4. Identity - Anonymous reviews diminish credibility and the authority of the source. Look for the reviewer's validity.