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GoToMeeting

GoToMeeting Verified Reviews & Ratings

Fort Lauderdale, FL
Citrix, parent company of GoToMeeting, is a leader in mobile workspaces. They use cloud services to enable businesses of...
1997
Year Founded
94%
Recommend It
16
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All in one solution – chat, audio,…

All in one solution – chat, audio, video, screen sharing, recording of the meetings, self-meeting rooms with static addresses as well as dynamic one-type meetings. And the ability to have a back-up/coorganizer of the meeting. This helps a lot of you’re sick and cannot open the meeting bridge for an important organizational meeting. The meeting room is being closed after 5 mins if the host gets disconnected. If it is possible to continue the meeting for 5 minutes, maybe they could just keep the meeting going till the last person goes out of the room/meeting? It is really stable and has a good audio/video quality. The alike apps we used before had poor audio, and if you start video, the quality was just lost…  

All in one solution – chat, audio, video, screen sharing, recording of the meetings, self-meeting rooms with static addresses as well as dynamic one-type meetings.

And the ability to have a back-up/coorganizer of the meeting. This helps a lot of you’re sick and cannot open the meeting bridge for an important organizational meeting.

The meeting room is being closed after 5 mins if the host gets disconnected.

If it is possible to continue the meeting for 5 minutes, maybe they could just keep the meeting going till the last person goes out of the room/meeting?

It is really stable and has a good audio/video quality.

The alike apps we used before had poor audio, and if you start video, the quality was just lost…

 

Would Recommend: Yes

Simple and user friendly interface….

Simple and user friendly interface. Easy to create and join meeting sessions without training necessary and Attendees can participate without any cost, also we can use this software on trail basis of 30 days with maximum of 3 participants . lt supports Upto 100 Participants with paid version. Lacks advanced meeting options such as polling. Compatibility issues with Mac machines and sometimes Recordings are very complicated. GotoMeeting is one of the best conference call programs available as it provides incredible ease of use and an excellent set of features. Starting and joining a meeting is hassle-free; no codes or phone numbers to memorize. Features include screen sharing, HD video, a downloadable mobile app for making and taking calls on the go, and more. Audio and Video Quality with six conferencing streams and high definition video quality very nince and support service very good.  

Simple and user friendly interface. Easy to create and join meeting sessions without training necessary and Attendees can participate without any cost, also we can use this software on trail basis of 30 days with maximum of 3 participants . lt supports Upto 100 Participants with paid version.

Lacks advanced meeting options such as polling.
Compatibility issues with Mac machines and sometimes Recordings are very complicated.

GotoMeeting is one of the best conference call programs available as it provides incredible ease of use and an excellent set of features. Starting and joining a meeting is hassle-free; no codes or phone numbers to memorize.

Features include screen sharing, HD video, a downloadable mobile app for making and taking calls on the go, and more.
Audio and Video Quality with six conferencing streams and high definition video quality very nince and support service very good.

 

Would Recommend: Yes

It was very effective at having…

It was very effective at having high-quality meetings and they seem to be integration with every which was a plus. We left because our team was growing and at the time it was costing much per user per month. We moved to another software that has the exact same features and cost lesser per user a month. Saved the company a couple grand a month. If it wasn’t for the price we would have probably stayed.  

It was very effective at having high-quality meetings and they seem to be integration with every which was a plus.

We left because our team was growing and at the time it was costing much per user per month.

We moved to another software that has the exact same features and cost lesser per user a month.

Saved the company a couple grand a month. If it wasn’t for the price we would have probably stayed.

 

Would Recommend: Yes

Once you figure out how to use…

Once you figure out how to use GoToMeeting properly (just spend 15 minutes reading the documentation), it is very easy to use and very reliable. I have used a variety of meeting programs and would constantly end up with no audio, mic not working, and video calls dropping despite testing everything beforehand. GoToMeeting has not given me such issues and has remained a reliable and preferable option. As with any remote meeting software, it takes a little figuring out the first time around. For instance, to change the presenter, you need to left-click on the name of the person and select the option. While this seems really simple, the UI did not make this obvious. I kept right clicking on people which would give me other options. So, buy it, and left click, and you are good to go!  

Once you figure out how to use GoToMeeting properly (just spend 15 minutes reading the documentation), it is very easy to use and very reliable.

I have used a variety of meeting programs and would constantly end up with no audio, mic not working, and video calls dropping despite testing everything beforehand.

GoToMeeting has not given me such issues and has remained a reliable and preferable option.

As with any remote meeting software, it takes a little figuring out the first time around. For instance, to change the presenter, you need to left-click on the name of the person and select the option.

While this seems really simple, the UI did not make this obvious. I kept right clicking on people which would give me other options. So, buy it, and left click, and you are good to go!

 

Would Recommend: Yes

This is very well designed software for…

This is very well designed software for remote meetings with audio, video, and screen sharing. I also love the companion product GoToWebinar that I’ve used for many webinars over the last several years. GoToMeeting has gained such good adoption that it has integrations everywhere with tools like Google Calendar, Chrome, Zapier, and others. We used GoToMeeting for years for internal meetings, sales calls–basically any meeting with remote participants. I’ve even used it to pull church members into my Sunday School class on weekends that are homebound because of illness. I like how you can create a persistent link that you can go to every time rather than having to set up a new link for every meeting. Just be careful if you’re having back to back meetings with the same link–otherwise, you get the next audience showing up at the tail end of the current meeting. I solved that by creating two persistent links and alternating them when I have back to back meetings. Price is right. When purchasing multiple licenses you can get the price down. It’s also very stable in almost every environment including mobile meetings so you can participate in meetings on the go. It requires a simple install that I’ve never had anyone have a problem with. It takes more bandwidth than competitors like Zoom.us for similar functionality. Chat is limited to chatting within the meeting rather than creating chat rooms inside your company for teams to collaborate on then hop on a remote meeting. It’s meant to be used every time you want to meet rather than an ongoing collaboration tool all of the time. I think they could learn something from Zoom about this.  

This is very well designed software for remote meetings with audio, video, and screen sharing. I also love the companion product GoToWebinar that I’ve used for many webinars over the last several years.

GoToMeeting has gained such good adoption that it has integrations everywhere with tools like Google Calendar, Chrome, Zapier, and others. We used GoToMeeting for years for internal meetings, sales calls–basically any meeting with remote participants.

I’ve even used it to pull church members into my Sunday School class on weekends that are homebound because of illness. I like how you can create a persistent link that you can go to every time rather than having to set up a new link for every meeting.

Just be careful if you’re having back to back meetings with the same link–otherwise, you get the next audience showing up at the tail end of the current meeting. I solved that by creating two persistent links and alternating them when I have back to back meetings.

Price is right. When purchasing multiple licenses you can get the price down.

It’s also very stable in almost every environment including mobile meetings so you can participate in meetings on the go. It requires a simple install that I’ve never had anyone have a problem with.

It takes more bandwidth than competitors like Zoom.us for similar functionality. Chat is limited to chatting within the meeting rather than creating chat rooms inside your company for teams to collaborate on then hop on a remote meeting.

It’s meant to be used every time you want to meet rather than an ongoing collaboration tool all of the time. I think they could learn something from Zoom about this.

 

Would Recommend: Yes

Here’s the thing I like most: the…

Here’s the thing I like most: the general idea of the software. The ability to hold conference calls and include audio, visual, video, recording elements, etc. is amazing. They do an overall pretty decent job, but I would like to see some improvements that I haven’t seen over the past 2 years of using the software. The things I like least are that the software is overall less reliable than what I require. I use this for business meetings that are highly critical to my company. I hate having to worry whether my call is going to drop (if the leader drops the call is lost!), if people are going to be able to easily log in, if people are going to feel naturally comfortable navigating, and if my “CLEAN” screen is going to remain clean. I used to use WebEx and I had my own personal call in number and PIN so I knew I could give everyone the conference number and it would just flow so easily.  

Here’s the thing I like most: the general idea of the software. The ability to hold conference calls and include audio, visual, video, recording elements, etc. is amazing.

They do an overall pretty decent job, but I would like to see some improvements that I haven’t seen over the past 2 years of using the software.

The things I like least are that the software is overall less reliable than what I require. I use this for business meetings that are highly critical to my company.

I hate having to worry whether my call is going to drop (if the leader drops the call is lost!), if people are going to be able to easily log in, if people are going to feel naturally comfortable navigating, and if my “CLEAN” screen is going to remain clean.

I used to use WebEx and I had my own personal call in number and PIN so I knew I could give everyone the conference number and it would just flow so easily.

 

Would Recommend: Yes

GotoMeeting is one of the best…

GotoMeeting is one of the best conference call programs available as it provides ease of use and an excellent set of features like Starting and joining a meeting is hassle-free, no codes or phone numbers to memorize and it inclueds amazing features l screen sharing,recording etc. 1) Easy to setup: Start you meeting with your favorite device, send out invites via phone, email or sms and start the call on the specified time.no hard phone set up needed, just click the link in the invite and you are good to go. 2)Very good mobile app: Join and host meetings on the go with the GoToMeeting Mobile app. The GoToMeeting mobile app is supported on Android, iOS and Windows so no matter what device you use you can connect with GoToMeeting. The app is absolutely free so it won¿t cost you anything to join others meetings, webinars or classes. Price wise it is litter higher compare to other products High Price: – GoToMeeting comes at affordable prices in itself but you have to consider that some of the paid subscription features with GoToMeeting comes free with other competitors. GotoMeeting is one of the best conference call programs available as it provides ease of use and an excellent set of features like Starting and joining a meeting is hassle-free, no codes or phone numbers to memorize and it includes amazing features l screen sharing,recording etc.  

GotoMeeting is one of the best conference call programs available as it provides ease of use and an excellent set of features like

Starting and joining a meeting is hassle-free, no codes or phone numbers to memorize and it inclueds amazing features l screen sharing,recording etc.

1) Easy to setup: Start you meeting with your favorite device, send out invites via phone, email or sms and start the call on the specified time.no hard phone set up needed, just click the link in the invite and you are good to go.

2)Very good mobile app: Join and host meetings on the go with the GoToMeeting Mobile app. The GoToMeeting mobile app is supported on Android, iOS and Windows so no matter what device you use you can connect with GoToMeeting. The app is absolutely free so it won¿t cost you anything to join others meetings, webinars or classes.

Price wise it is litter higher compare to other products
High Price: – GoToMeeting comes at affordable prices in itself but you have to consider that some of the paid subscription features with GoToMeeting
comes free with other competitors.

GotoMeeting is one of the best conference call programs available as it provides ease of use and an excellent set of features like Starting and joining a meeting is hassle-free, no codes or phone numbers to memorize and it includes amazing features l screen sharing,recording etc.

 

Would Recommend: Yes

Easy to setup Multiple phone numbers…

Easy to setup Multiple phone numbers to call based on where clients are located Ability to record the session and send it to clients Sometimes the phone line doesn’t sound very clear Some of our clients that aren’t tech savy get stuck installing the app on their computer to attend the meeting.  

Easy to setup

Multiple phone numbers to call based on where clients are located

Ability to record the session and send it to clients

Sometimes the phone line doesn’t sound very clear

Some of our clients that aren’t tech savy get stuck installing the app on their computer to attend the meeting.

 

Would Recommend: Yes

Easy to setup Multiple phone numbers… Copy

Easy to setup Multiple phone numbers to call based on where clients are located Ability to record the session and send it to clients Sometimes the phone line doesn’t sound very clear Some of our clients that aren’t tech savy get stuck installing the app on their computer to attend the meeting.  

Easy to setup

Multiple phone numbers to call based on where clients are located

Ability to record the session and send it to clients

Sometimes the phone line doesn’t sound very clear

Some of our clients that aren’t tech savy get stuck installing the app on their computer to attend the meeting.

 

Would Recommend: Yes

Screen share and the ability to…

Screen share and the ability to remotely connect to another computer is fairly simple. Being able to record meetings is also a great feature. There are frequent connection issues. It’s not always super easy to set up for the end users. Doesn’t have a steady integration with Outlook.  

Screen share and the ability to remotely connect to another computer is fairly simple. Being able to record meetings is also a great feature.

There are frequent connection issues. It’s not always super easy to set up for the end users. Doesn’t have a steady integration with Outlook.

 

Would Recommend: Yes

My favorite part of gotomeeting is the…

My favorite part of gotomeeting is the app. I love that I can link my outlook calendar to my gotomeeting app and I get alerts a minute before the call starts… And then I don’t even need to look up the conference number… It pulls the call info from my outlook and logs me right in on my phone. The biggest issue I’ve come across is having someone present on a call that isn’t very familiar with the system… I’ve learned to give detailed instructions to have them make sure they use their audio pin and register for the call, rather than just dialing the conference number.  

My favorite part of gotomeeting is the app. I love that I can link my outlook calendar to my gotomeeting app and I get alerts a minute before the call starts… And then I don’t even need to look up the conference number… It pulls the call info from my outlook and logs me right in on my phone.

The biggest issue I’ve come across is having someone present on a call that isn’t very familiar with the system… I’ve learned to give detailed instructions to have them make sure they use their audio pin and register for the call, rather than just dialing the conference number.

 

Would Recommend: Yes

I like the stability and its operation,…

I like the stability and its operation, also its internet signal indicators, it is very useful to share screens as well as taking control of a remote screen or a presentation. It is very complete in the access and configuration options of the different audio and video elements. It has a very good quality in its communications, it consumes resources of moderate bandwidth, I like that it does not significantly affect the performance in the workstation. I do not like that it is not so intuitive for the user, the program requires assistance from systems staff or empowered users. The chat system can be confusing in some situations. In some cases it is difficult for us to take the double screen function. The licensing system seems to me that it should be a little more flexible. The interfaces between different platforms have many differences and this affects the moment of installing the conference, so that the user is easily guided. This software has benefited us in many online meetings. Especially between different countries and in meetings that we must share screen.  

I like the stability and its operation, also its internet signal indicators, it is very useful to share screens as well as taking control of a remote screen or a presentation.

It is very complete in the access and configuration options of the different audio and video elements. It has a very good quality in its communications, it consumes resources of moderate bandwidth, I like that it does not significantly affect the performance in the workstation.

I do not like that it is not so intuitive for the user, the program requires assistance from systems staff or empowered users. The chat system can be confusing in some situations. In some cases it is difficult for us to take the double screen function.

The licensing system seems to me that it should be a little more flexible. The interfaces between different platforms have many differences and this affects the moment of installing the conference, so that the user is easily guided.

This software has benefited us in many online meetings. Especially between different countries and in meetings that we must share screen.

 

Would Recommend: Yes

VoIP quality is almost always…

VoIP quality is almost always excellent, and if there is a bad connection it can usually be remedied via a quick disconnect and reconnect, easy to use controls for running meetings and granting presenter rights to others No real cons, but the fact that it auto mutes you if you are not hosting gets a tad annoying as I always forget to unmute myself at first. I telecommute and have been using GoTo Meeting for almost 6 years now. I’ve tried several other web meeting applications but I have found GoTo Meeting to have the best quality Voice over IP and the easiest set of controls to use over any of the other solutions I’ve tried. Check out the VoIP feature rather than the dial-in number. Maybe it is the fact that I live somewhat remote but the VoIP always sounds clear while the dial in number is often tougher to hear. I live and die by the VoIP capability.  

VoIP quality is almost always excellent, and if there is a bad connection it can usually be remedied via a quick disconnect and reconnect, easy to use controls for running meetings and granting presenter rights to others

No real cons, but the fact that it auto mutes you if you are not hosting gets a tad annoying as I always forget to unmute myself at first.

I telecommute and have been using GoTo Meeting for almost 6 years now. I’ve tried several other web meeting applications but I have found GoTo Meeting to have the best quality Voice over IP and the easiest set of controls to use over any of the other solutions I’ve tried.

Check out the VoIP feature rather than the dial-in number. Maybe it is the fact that I live somewhat remote but the VoIP always sounds clear while the dial in number is often tougher to hear. I live and die by the VoIP capability.

 

Would Recommend: Yes

Some of the things I love: generally…

Some of the things I love: generally excellent performance over the web. We develop CAD add-in tools, so our demos are graphically intensive, and GoToMeeting is always up to the task! the convenience of being able to share my desktop or simply one application being able to have recurring meetings set up with the same meeting ID. being able to have my customers share their screens and give me keyboard and mouse control I’d love to have the ability to share files with meeting attendees directly through the GoToMeeting interface. As it is, I need to put the files in a Dropbox or use some other method to give them the files. We’ve been using GoToMeeting since 2005. It’s been extremely useful, both for demonstrating our software (for both sales and training) and for helping to identify and solve issues that our customers are having. There’s no substitute for real-time collaboration! It’s great! We’ve been using it since 2005, and it’s always worked really well for us.  

Some of the things I love:
generally excellent performance over the web. We develop CAD add-in tools, so our demos are graphically intensive, and GoToMeeting is always up to the task!
the convenience of being able to share my desktop or simply one application
being able to have recurring meetings set up with the same meeting ID.
being able to have my customers share their screens and give me keyboard and mouse control

I’d love to have the ability to share files with meeting attendees directly through the GoToMeeting interface. As it is, I need to put the files in a Dropbox or use some other method to give them the files.

We’ve been using GoToMeeting since 2005. It’s been extremely useful, both for demonstrating our software (for both sales and training) and for helping to identify and solve issues that our customers are having. There’s no substitute for real-time collaboration!

It’s great! We’ve been using it since 2005, and it’s always worked really well for us.

 

Would Recommend: Yes

GoToMeeting makes meeting with clients,…

GoToMeeting makes meeting with clients, staff, and vendors possible no matter where they are. I have attended presentations and staff calls while in the car (as a passenger) to my next appointment. The option to choose phone or internet audio, chat ability, screen presentation tools, and recording make GoToMeeting a powerful communication tool. I wasn’t ecstatic that I had to sign up for a separate subscription to get webinar abilities, but I do understand it. We use GoToMeeting daily for screensharing, discussions, presentations, and everything in-between. Make sure your internet connection is reliable before sharing your screen.  

GoToMeeting makes meeting with clients, staff, and vendors possible no matter where they are. I have attended presentations and staff calls while in the car (as a passenger) to my next appointment.

The option to choose phone or internet audio, chat ability, screen presentation tools, and recording make GoToMeeting a powerful communication tool.

I wasn’t ecstatic that I had to sign up for a separate subscription to get webinar abilities, but I do understand it.

We use GoToMeeting daily for screensharing, discussions, presentations, and everything in-between.

Make sure your internet connection is reliable before sharing your screen.

 

Would Recommend: Yes
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Provider Overview

Citrix, parent company of GoToMeeting, is a leader in mobile workspaces. They use cloud services to enable businesses of all sizes work better, and do more. With annual revenue in 2013 of $2.9 billion, Citrix solutions are in use at more than 330,000 organizations and by over 100 million users globally. GoToMeeting allows businesses to work anywhere.

 

GoToMeeting Pricing and Services

 

Popular Service Plan:
GoToMeeting Pro, $49/mo/organizer, $39/organizer/mo annual: Up to 25 Participants , Built-In Phone & VoIP Audio, Unlimited Product Updates, High-Definition Video, 24/7 Support, Recording.
Compatibility:
Mac, PC, iOS, Android, Windows Phone
Integrations:
Salesforce.com, Zapier, Microsoft Outlook, Microsoft Office, MAPI-compliant email/calendar, Lotus Notes
Available Services & Pricing:

  • GoToMeeting Free: Up to 3 Participants; Instant Video Conferencing; Exclusive to Google Chrome web browser.
  • GoToMeeting Essentials, $19/organizer/mo, $16/organizer/mo annual: Up to 5 Participants; Built-In Phone & VoIP Audio; Unlimited Product Updates; High-Definition Video; 24/7 Support
  • GoToMeeting Pro, $49/mo/organizer, $39/organizer/mo annual: Up to 25 Participants; Built-In Phone & VoIP Audio; Unlimited Product Updates; High-Definition Video; 24/7 Support; Recording.
  • GoToMeeting Pro+, $69/organizer/mo, $56/organizer/mo annual: Up to 100 Participants; Built-In Phone & VoIP Audio; Unlimited Product Updates; High-Definition Video; 24/7 Support; Recording.
  • GoToWebinar 100, $99/mo/organizer, $948/yr/organizer: 100 attendees; Attendees join for free; Unlimited webinars; Includes GoToMeeting; Optional toll-free numbers; Built-in recording.
  • GoToWebinar 500, $399/mo/organizer, $3,828/yr/organizer: 500 attendees; Attendees join for free; Unlimited webinars; Includes GoToMeeting; Optional toll-free numbers; Built-in recording.
  • GoToWebinar 1000, $499/mo/organizer, $4,788.00/yr/organizer: 1,000 attendees; Attendees join for free; Unlimited webinars; Includes GoToMeeting; Optional toll-free numbers; Built-in recording.
  • GoToTraining, $149/mo/organizer, $1,428/yr/organizer for up to 25 participants, $349/mo, $3,348/yr for up to 200 participants: Includes GoToMeeting, Attendees join for free, Unlimited webinars, Includes GoToMeeting, Optional toll-free numbers, Built-in recording

Awards & Clients:
GoToMeeting ranked #1 Web Conferencing Service by Webconferencing-Test.com, 2013; GoToMeeting given Gold Edison Award, 2012; GoToMeeting wins SIIA CODiE Award, 2012.
Support:
24/7 Support

Screenshots
  • Audio Options
    Audio Options
  • Dashboard
    Dashboard
  • Custom URL Feature
    Custom URL Feature
  • Scheduling Feature
    Scheduling Feature

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