Samara Lynn

Samara Lynn

  • Business Tech Journalist

Samara Lynn has nearly twenty years’ experience in Information Technology and was IT director at a major New York City healthcare facility. She has several technology certifications, a Bachelor’s degree from Brooklyn College and was a technology editor for the prestigious CRN Test Center as well as the former lead networking and business analyst for PCMag.

With an extensive, hands-on background in deploying and managing IT infrastructures and networking, she tests, reviews, analyzes, and offers commentary on technology including consumer and business wireless routers, Network Attached Storage devices, servers, and myriad software and hardware for the small-to-mid-sized business market. She is the author of “Windows Server 2012: Up and Running” published by O’Reilly.

Lynn has appeared on the Nightly Business Report (NBR) broadcast show, Reuters TV, as well as Fox Business News as a technology pundit. She was included in Black Enterprise’s, ”20 Black Women in Tech You Need to Follow on Twitter,” and was a judge for the tech industry’s Best in Small Biz Awards 2012, 2013, and 2014. She was awarded Small Business Influencer Top 100 Champions (Journalists Category) in 2013 by Small Business Influencer.

Read some of Samara's latest articles below:

November 03, 2015

Cisco Spark: Editor's Review

Available as a free download, Cisco Spark can be downloaded for mobile use (iOS, Android and Windows Phone), as a desktop app for Mac or Windows, or you can just sign in and use it via a browser.   Once you create a room, you can send invites to people to access your room. Something I discovered while testing; video calls are not yet supported in the browser version. I downloaded...
October 12, 2015

The Perfect Project Management Solution for Developers

After researching project management software, we’ve found the best fit for most teams of developers is JIRA Agile, a solution by Atlassian. JIRA not only fulfills the criteria many development teams look for in a project management solution, but is relatively affordable and can scale up to support thousands of users. What is Project Management Software? Project management software seems a...
September 24, 2015

My Experience with Cortana (on Android)

I am a longtime Xbox Halo gamer and fan girl. So, of course, I geeked out when news started bubbling that Microsoft was actually going to bring into the real-life world Master Chief’s smooth-talking assistant, Cortana. Cortana is an artificial intelligence personal assistant Microsoft introduced in Windows Phone 8.1. This software is based on the Cortana AI character in the Xbox Halo game...
September 21, 2015

How to Set Up a VLAN in a Router for VoIP

VLANs (Virtual Local Area Networks) allow you to segment out a physical network into virtual networks with different subnets. Segmenting out a network usually requires adding additional hardware into your network (which generally means adding more physical switches). However, the great thing about VLANs is that you don’t have to buy additional equipment as long as your existing switches, access ...
September 17, 2015

Nextiva Launches NextOS 3.0

On Thursday, Nextiva announced the availability of NextOS 3.0, its new administrator portal for managing its business cloud phone service. Currently in beta, NextOS has a redesigned interface. The interface is comprised of a dashboard which displays a snapshot overview of the entire phone system. The new user interface is a single pane from which to manage all features and functionality. ...
September 17, 2015

Report: Mobility Top Motivator for Adopting UC

A new report released by Evolve IP, a cloud services company, reveals that mobility is the prime reason why businesses seek out cloud communications solutions. Among 1,024 surveyed, for those who already have some sort of cloud communication tool deployed, 76 percent have video capabilities already included but expressed the desire for mobility in those solutions. The survey also revealed...
September 16, 2015

19 Tips to Make Your IVR System Less Annoying

Interactive Voice Response (IVR) is usually the first line of communication for a customer when calling any company. There are tons of articles and guides on setting up your PBX IVR in the most optimal way possible. However, customers still tend to find menus and recorded messages when calling a business, extremely annoying. Auto-attendants and IVRs are fairly standard features across both...
September 14, 2015

7 Sizzling Careers in Unified Communications

Unified Communications is a hot industry. The ways in which we communicate— be it voice, video, instant messaging, fax, email, data files, etc., continues to converge into single, centrally-managed platforms. That means convenience for us as end-users in leveraging these platforms in our day-to-day personal and business communications. But this convergence also adds complexity to building,...
September 11, 2015

Is it Time to Implement a Call Center Software Solution?

Mention “call center” and you think of these huge companies with thousands of employees all over the globe sitting in cubicles sporting headsets and fielding every type of customer service call imaginable. Call centers are perceived to be parts of very large enterprises. However, call centers are actually implemented in smaller companies and for a variety of reasons, not just to take customer ...
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