Corey McCraw

Corey McCraw

  • Senior Tech Writer and Reporter

Corey McCraw is the Senior Tech Reporter at GetVoIP. He has a background in content creation, social media marketing, and web development and brings a content-based mindset to GetVoIP’s business model.

In the past, Corey has worked with numerous brands across a variety of verticals and has even penned content for the former First Lady Michelle Obama’s Let’s Move initiative. He understands what it takes to work in a truly collaborative environment and relishes the opportunity to create exciting new content.

Corey is a major believer in playing hard and working hard, and when he has free time, he loves to game and play guitar. In fact, Corey has three guitars (electric, hollow body electric, and acoustic) and a bass that’s on loan from his wife. Corey also speaks some Japanese and is a major fan of just about all forms of science fiction.

Corey can be reached via email at corey(dot)mccraw(at)getvoip(dot)com

Read some of Corey's latest articles below:

January 17, 2020

9 Reasons Cloud PBX is the Choice for Business + How to Switch [2020 Guide]

Modern SMBs and large corporations are moving to networked communications because they are more agile and more versatile when it comes time to collaborate and seek out new business. These solutions are usually very low maintenance and they can interlink with other cloud-based tools for a heightened experience. Cloud PBX for business is a VoIP service providing the services that unified...
January 15, 2020

LogMeIn Launches GoToMarketplace: Streamlining Processes for Customers

In the past few years, LogMeIn, Inc has been the company to follow. They acquired the GoToMeeting UCaaS solution from Citrix back in 2016, and have since built out the platform significantly. They’ve even recently bought big name brands like Jive and Grasshopper, and just three weeks ago, they announced their own acquisition by Francisco Partners and Evergreen, which means that they are soon...
January 13, 2020

Top 7 Mobile Business VoIP Apps to Keep Your Team Connected [Comparison]

With the advent of VoIP technologies like IP-PBX and cloud PBX, unified communications have branched out significantly from just being on-premises. Agents and salespeople can now utilize mobile platforms like iOS and Android to stay connected to clients and internal teams, thanks to VoIP app options. In fact, communications giants like Nextiva and RingCentral have very robust offerings when it...
January 07, 2020

NetFortris Networks Enterprise VoIP: A Closer Look at Features, Pricing, and Reviews

NetFortris is a modern solution for business communications that has been in operation since 1994. Since its inception, the company has been the winner of several awards including the Internet Telephony Product of the Year in 2011 and the Cloud Computing award in 2016. Their communications solution is designed to be applicable in many industries including retail and in multi-location enterprises. ...
January 06, 2020

NICE inContact and Zendesk: Partnering for Better Customer Insights

Zendesk and Nice inContact announced a strategic partnership that is bound to deliver value to all of Nice inContact’s global customers. Nice inContact is already one of the world’s leading cloud contact center solutions, and the cloud customer experience platform, which is called CXone, has become quite popular thanks to its enterprise-grade ability to deliver analytics, automation,...
January 03, 2020

Seeking RingCentral Alternatives? Here are 8 Options in 2020

RingCentral is considered one of the best options out there when it comes to VoIP services for your business. Users love their feature-rich service and the ability to access their phones across a variety of devices. And they’ve made it to the top of Gartner’s UCaaS Magic Quadrant for the last five years. But they’re not for everyone. Finding the right VoIP provider is like finding a new...
January 02, 2020

10 Key Steps to Expanding Your Business into Global Markets in 2020

In an increasingly networked business environment, global markets are now a part of a small business’s roadmap to success. This is partially due to the shrinking of the world that’s been caused by social media and the internet in general - foreign markets are becoming decisively less foreign, which means that opportunities to sell in new regions are cropping up with consistency. Opting to...
December 23, 2019

Top 10 Ways to Improve Customer Service With Call Recording Data

There was a time when call centers were undervalued and considered secondary to other means of generating revenue. Today, the tables have turned, and call centers are considered significant sources of customer contact. Positive customer experiences in an outbound or inbound call feel natural, and comfortable, increasing the chance of conversion. New technologies that incorporate AI into the...
December 18, 2019

New Developments at Dialpad Prove That the Company is Ready for 2020

This month Dialpad has announced three major upgrades to their product offering that are bound to make waves in the new year. For a little background, Dialpad is a cloud-based PBX platform that utilizes a system that embraces mobile, web-based communications technology, and a very versatile API that integrates well with lots of other solutions. Still, for a UCaaS solution to be successful, it...
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