Voxbone Verified Reviews & Ratings
Whether digital-native or plotting a pain-free path to the cloud, businesses can achieve instant global scale for their communications with Voxbone’s enterprise-grade worldwide voice and messaging network. Their compliant, elastic SIP trunking services and phone numbers deliver fully localized voice presence on a global scale, across 93% of the world economy. It’s why Voxbone is the voice infrastructure partner of choice for the majority of Leaders in Gartner’s Magic Quadrants for UCaaS and CCaaS.
Voxbone is a national operator in the majority of markets they serve, meaning they don’t aggregate their service, so you can enjoy the best possible quality and reliability. And because Voxbone is compliant with local regulations, you don’t need to worry about your service being shut down in the future.
Take the quickest path to cloud communications with on-demand provisioning and tools to manage your service at scale, all via portal and a set of powerful APIs that let you automate otherwise laborious tasks around setup, configuration, porting and regulation. Founded in 2005, Voxbone counts among their happy customers Uber, Skype, Zoom, 8×8, Dialpad, NICE inContact, Orange Business Services, Aircall, Telefónica and Serenova.
All packages include:
- Flat-rate unlimited inbound calls on local, national and mobile numbers.
- Pay-as-you-go national and international outbound calls
- Pay as you go for inbound calls to toll-free numbers
- Shared call capacity across numbers in different countries
- Access to SMS capabilities on mobile numbers
- Full use of Voxbone APIs
- National/international calls (may be per minute)
- Emergency Calls/E911 (flat rate per activated number)
- SMS text messages (may be per message
- Interconnect (data does not traverse the public internet)
- Integrated text and voice
- SIP Trunking
- DID numbers from 9,000 area codes across 60 countries
- Toll-free numbers
- Contact Center configurations
- VoxOut international E-911
- White-label resale
- Video conferencing
- Full dial plan/speed dial
- Number porting
Editor’s Bottom Line:
While the majority of VoIP providers give unlimited inbound and outbound calls, Voxbone charges per minute or per text. That said, the days of “ten cents a minute” are long behind us, and the actual cost is extremely low. Competitors tend to make a rough guess as to the customers’ predicted use, and bill based on that estimate. In contrast, Voxbone specifically bills only for the outbound minutes used. To be clear, all inbound minutes are included in the monthly charge. Most plans require a two- year agreement.
For security and reliability, Voxbone is second to none. Their servers are used by some of the biggest names in VoIP, including 8×8. Voxbone subscribers can take advantage of any of the services that also use Voxbone, including paperless faxing, SMS and IP Phone integration, videoconferencing, and contact center configuration.
You might be wondering, if 8×8 uses Voxbone, why should I go with 8×8 when I can use Voxbone? Providers like RingCentral and 8×8, because of their agreements with other companies, can provide services like videoconferences and e-fax with easy-to-use interfaces and recognizable branding. But there’s nothing that any of these other providers can give you that Voxbone can’t, because many of those services are running through Voxbone’s own servers.