ViaTalk, a division of HostRocket.com, provides both residential and enterprise Voice Over IP. ViaTalk is located in Clifton Park, New York, in an an area of the country known as New York’s Tech Valley.” President/CEO Brendan Brader and VP/CTO John Reyes have made their company one of the most financially stable VoIP providers by investing in their own staff, hiring the best and brightest they can find in a region known for the quality of its educational and research institutions.
ViaTalk Pricing and Services
Most Popular Plan: VT Unlimited
ViaTalk’s VT Unlimited plan is a residential plan that offers two unlimited phone lines for the price of one, free international calling, and a host of VoIP features and services. In choosing this route, the two line configuration works as two separate extensions on all active ViaTalk devices. This allots for users to receive calls on two separate lines simultaneously, or have multiple conversations at the same time.
Additionally, the free international calling allots users 60 minutes of landline and cell phone calls to a number over 60 countries including China, Mexico, UK, and India. If the provisioned time is not enough, users can upgrade their existing plan to the ViaTalk World plan.
Aside from International calling and dual lines, the VT Unlimited plan offers features such as: Enhanced Voicemail, Voicemail Notification via Email and/or SMS Text, Outgoing Call Routing, Private Caller ID, Custom Incoming Caller, Free 411 Directory Service, Distinctive Ring,
BYOD Service, Internet Forwarding, Call Forwarding, Call Waiting, Call Record, On-the-Go Operator Services, Call Return (*69)
– Note: Equipment is included in this plan; however, in the BYOD (bring your own device) option, customers option to use their own hardware for additional savings such as free shipping, priority setup, and activation.
In addition to the above features, VT Unlimited offers additional features such as Virtual Phone Number, Fax Service, ViaTalk World, Toll Free Service, Business Class Support, and Parked Number Forwarding. As these options are add-ons, they are each subject to additional pricing. Aside from feature though, ViaTalk offer 24/7 support and cutting edge network to ensure the greatest level of quality. ViaTalk services can also be used from a mobile device through the iPhone app.
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