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Slingshot

Founded in 2005, this Toronto based provider offers users full featured enterprise-grade phone system solutions/services. As such, the service...
4.4
Toronto, ON
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Very happy with Slingshot. From the beginning speaking to sales, the onboarding team, the service from everyone at Slingshot has been second to none.

Even though we are a small company with few users, Slingshot has been thoughtful and attentive with us.

The call quality has been excellent, and even in the short time we have been with Slingshot, I am already noticing we are not losing calls to hang-ups as we did with our landlines.

More calls are coming through to the right departments via the auto-attendant.

So I am very pleased with our decision to switch to a VOIP provider, and I am very happy that provider was Slingshot.

Would Recommend: Yes
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So happy to find this service, it fills a need in the industry with PBX functionality over VOIP with any provider from and to anywhere in the world. All at affordable in-network and toll rates. Will never have to find another phone solution for my home or business, as this system moves with me effortlessly. Best small business phone platform on the market!

Pros: Easy to use and easy to self manage. Big business for small price.
Cons: None.
Would Recommend: Yes
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Takes 5 minutes to get going. I was able use my own IP Phone. Need more information on their site, had a hard time accessing information on their site.

Would Recommend: Yes
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Provider Overview

Founded in 2005, this Toronto based provider offers users full featured enterprise-grade phone system solutions/services. As such, the service works as a full featured Enterprise PBX ( call forwarding, caller ID, 3-way calling, voicemail to email, etc.), and also includes a digital receptionist (IVR), company number, an easy-to-use control panel, unlimited members and departments, toll-free/local numbers, personalized greetings, and even a pay-as-you-go option. In including a variety of features, Slingshot boasts a variety of included benefits such as providing users with a local business presence in other city centers, worry-free organic technology, affordable UC services, flexibility, growth options, marketing, and more. Slingshot offers users a variety of plan options, which vary in pricing and included features. As such, these plans include: Accelerator ($199/month) for mid-sized companies (10-50); Railgun ($49/month) for small businesses (5-20); Catapult ($29/month) for startups (1-10); and Ballista ($9/month) for Entrepreneurs (1-5). Again, these plans differ in their inclusions. For example, all plans (except Ballista, which include none) offer 5000 minutes per month. Also, all plans include unlimited number of extensions, departments, and custom menus/IVRs; however, offerings DO vary, too—i.e. Accelerator includes unlimited number of endpoints per extension, where Railgun includes 5, Catapult, 4, and Ballista, 3. Aside from service offerings, Slingshot offers a variety of connections for users including various social media accounts and a blog. Additionally, users also have access to customer support resources such as the Support Portal—which includes Knowledge base, Tutorials, Overviews, Policies, Manuals, Configurations, Support Ticket, etc.—as well as FAQs, Live Chat, Website messaging, email, and phone.

 

 

Slingshot Pricing and Services

 

Free

  • 50 Minutes*
  • 1 Local Number
  • 2 Extensions
  • IVR Menu
  • Voicemail to Email

Starter

  • $9/month
  • 100 Minutes*
  • 1 Local or Toll Free Number
  • 5 Extensions, 1 Department
  • IVR Menu, Time Conditions
  • Conference Bridge
  • Voicemail to Email

Professional

  • $29/month
  • 1,000 Minutes*
  • 2 Local or Toll Free Numbers
  • 10 Extensions, 3 Departments
  • IVR Menu, Time Conditions
  • Conference Bridge
  • Voicemail to Email
  • Voicemail Transcription

Premium 

  • $49/month
  • 2,500 Minutes*
  • 3 Local or Toll Free Numbers
  • 50 Extensions, 5 Departments
  • IVR Menu, Time Conditions
  • Conference Bridge
  • Voicemail to Email
  • Voicemail Transcription

*Additional minutes charged at 5.9¢/min

All Plans Come With:

  • Unlimited Interactive Voice Menus (IVR)
  • Unlimited Custom Greetings
  • Unlimited Voicemail Boxes
  • Unlimited Landlines
  • Voicemail-to-Email
  • Company Conference Bridge
  • Groups/Departments
  • Toll-Free and North American Local Numbers
  • And all standard professional phone (PBX) features

BUSINESS VOIP HOSTED PBX PRICING

 

Standard

  • $19/month per extension
  • 1000 Local Minutes
  • 100 Toll-free Minutes
  • 1 Toll/Local Numbers

Advanced

  • $29/month per extension
  • Unlimited Minutes
  • 500 Toll-free minutes
  • 2 Toll/Local Numbers

Unlimited

  • $49/month per extension
  • Unlimited Minutes
  • 1000 Toll-free minutes
  • 3 Toll/Local Numbers

All Plans Come With:

  • Company Directory
  • Find-me, Follow-me Calling
  • Music on Hold
  • Personal Greetings
  • No busy signals
  • Unlimited Voice Lines
  • Multiple Endpoints
  • Real-time Analytics
  • Call Detail Records (CDR)
  • Information-only extensions
  • Greetings Management
  • Call Waiting
  • Web-based system management
  • Office Hours
  • Full Featured Virtual PBX
  • Auto-Attendant
  • IVR Menu
  • Custom Greetings
  • Voicemail to Email
  • Conference Bridges
  • Multiple business support
  • Unique greetings
  • Direct Inward Dialing (DID)
  • Call blocking
  • Custom ring time for every phone
  • Multi-stage dialing
  • Mission-critical fault tolerance
  • Comprehensive data security
Screenshots
  • Add Member
    Add Member
  • Menu Options
    Menu Options
  • Dashboard
    Dashboard
  • Profile
    Profile

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