ReadyTalk (discontinued)

Clear calls, easy-to-use but still elaborate video conferencing functions and webinar tools.

ReadyTalk is the catch-all for business conferencing needs. I use the teleconference function primarily but webinar functions are effective, current, and easy-to-use. Customer service is immaculate.

My last company used ReadyTalk as our conference calling software, and it was mostly an okay system.

It was a little higher learning curve than other calling software I have used and the interface could use an update, but the customer support team was always great and willing to come out to the office and do training or update us on new features.

Simple to set up and easy to use.

Too slow to load the media files.

The most feature that I love when using this soft is the Outlook plug-in so that I never miss any invites.

It's also very easy to launch your meeting via the plug-in. Simple to set up.

But it may be your nightmare if there are a lot of graphics and videos.

Clean interface

For newbies it can be had to determine join in options.

It was straight forward for users that have used similar conferencing tools. But for new users with the big green Call Me and Join meeting button it can be confusing if they do not have a 10-digit phone number and just a 4 digit extension in a conference room. The call in and join meeting links are hidden in comparison to the green Call Me and Join button.

I was handed ReadyTalk as someone else transitioned off our team and purchased it. I have been extremely disappointed with ReadyTalk compared to our old system, GoToWebinar. We use Hubspot and I spend 30 minutes or more setting up the integration and emails each time, where as with GotoWebinar, it was just a click of a button. They don't allow for recurring meetings which is insane.

We can't use ReadyTalk for our weekly live trainings, so we have had to switch our entire training model. I am really disappointed with the user interface as well, it feels like it was written in a programming class in the 90s. We pay just as much for ReadyTalk as we did for GoToWebinar and GTW is a vastly superior product.

I don't like the operator assisted features, and I was told by the person who trained us that this is our only option if we have a lot of attendees. GTW was very simple, you just pick whether you want to dial in or use your computer audio.

No attendees ever had any difficulty understanding, where as in ReadyTalk, we have lots of sound complaints. They also charge you if you leave recordings on their server and do not delete them. I find this pretty obnoxious.

More customized registration options that allows for more branded look and feel More robust integration with hubspot, brings over a lot of information Ability to add in a quick survey post-webinar

No webinar software is very good in my opinion, but steer clear of ReadyTalk. I would go for GTW even though they have their own quirks and issues.

Keeps a conference call efficient and organized!

Maybe change the background music...

One time my phone lost reception during a meeting I was leading and it ended the call with the rest of the team.

That was great and we all knew to call back into the meeting.

Easy to use

Sometimes you can't hear, but I don't think that is all ready talks fault

I enjoy ready talk. You can hear well, it is easy to use, and signing in is easy!

The customer service is always exceptional.

not at this time

Have only had 1 technical issue. Love the mobile app that calls you real quick when you have meeting.

ReadyTalk is easy to use which is very important when the individuals you want to reach have various technology comfort levels and are across the country.

I also like the report they provide with information on who was on line and how long they were on the line.

This system is easy to learn and easy to use.

The support staff at ReadyTalk are friendly and helped me with all of questions on how to management my account and recordings. What more can you ask for?