In the world of cutting the cord and simplifying everything, OnSip has nailed it! They make everything incredibly easy and streamline to switch over from the plain old telephone lines and systems that are outdated with no features, they even have tech support that answers on a holiday Sunday when I needed it!!!!
I LOVE THIS COMPANY, if only every company was manage and run as good as this the word would be a better place.
I'm using them with the Panasonic KX-Utg300B with touch extension module, Onsip is the only company that I found that didn't charge per phone to enable the extension module. I'm using 19 phones and our bill is between $124.00 a month all the way to $400.00 when we are in season (Florida). We have 3 locations, Even doing the hurricane it worked 100% and they are friendly on the phone. Note a competitor tried competing with their pricing and I did try them out and the service was $350 due to the charge per phone to enable the extension module on all phones good thing I had 90 days to cancel. and when right back to Onsip. DO NOT LISTEN TO ANY SIP PHONES SALES REP. they get paid commission and who ever pays them the highest commission is the service they are going to sell you.
Easy to use and can access the system from anywhere, using any device.
We started using Onsip 4 years ago. It was affordable and has a relatively easy configuration interface. Problems with their service began about 18 months ago when they upgraded their server side software and we lost the ability to answer our phones for two weeks ( routing all calls to mobile was a work-around to survive ). Roughly 12 months ago we could no longer have cell phones in any of our groups because then the group distribution would not work. This lasted two weeks again. Then 6 months ago, we had ghost routes that would call forward calls to non employees even though we removed all possible routes. Their support repeatedly claimed that we had forwarding on the phone itself then admitted it was on their end, you guessed it, two weeks later. Finally, it appears that they have been collecting city tax for some three years even though we do not operate in the city. $300 gone. Disappointing, since they seemed so advanced in the beginning. Shopping around for another provider now.
I've been with OnSIP for 5 years. There were some networking/redundancy issues early on, and some weird caller-id (incoming and outgoing) issues, but I can't remember the last time there was an issue on their side of the service.I love having as many simultaneous calls as I want; some providers have limits, and while I usually don't hit the limits with other providers, I don't have to think about it at all with OnSIP, and I also don't need to have backup providers to cover during outages, because I haven't seen any outages...
I joined Onsip about a year ago, and I am really impressed with the sound quality and its basic feature bundles. The UC dashboard, which is considered a basic feature is real easy to use (once you learn it). Phone service has been very reliable. Installation was quick. Customer Service seems a bit promotional at times, but does serve its purpose.
I don't have much to say about the company itself as we just signed up. But my ratings sum it up.
OnSIP has allowed us to expand the use of IP telephony across all of our facilities without having to incur the costs associated with installing an IP system. Over the last two years we've added about 70 phones (20 more coming soon) across 11 sites with little to no interuptions. OnSIP's unbeatable price point has made obtaining ROI a snap and to date we've reduced our average monthly phone costs by more than 70%! The service and support provided by OnSIP is quick, concise, and rarely needed due to the lack of having an overly-complex system to work with.
Excellent choice for business telephone. I am not technology oriented and my experience with VOIP systems is extremely limited. Since the beginning of time we have been using a landline telephone system for our business, and as you can imagine this was a huge shift for me. BUT now that I know what the new telephone system can do for us, I am all for it. The process of actually installing the equipment was very scary and confusing to me, and I was not able to do it myself, but OnSIP's support team came to my rescue.
Great pricing. We used to use another provider which charged us a seemingly nice flat rate for each extension.But, we were unhappy with the reliability. When we shopped around, we were happy to find Onsip which has a pay as you go model. We had 2 Polycom phones already so switching to them was easy. Had to call tech support numerous times to properly setup my phones. /fiel
OnSIP is a product of Junction Networks, but if you just call them “OnSIP,” they won't mind. With over 100,000 businesses OnSIP is one of the top hosted VoIP PBX providers. They have redundant colocation centers, one in Manhattan, the other in Los Angeles. Calls are routed to use the H.323 communication standard whenever possible, which means the best sound quality. They offer one of the most flexible platforms, and have a simple API for developers to add applications of their own. That said, for any business owner that wants simplicity and reliability, the platform manages to be both intuitive and crammed with features.
Editor's bottom line of OnSIP:
OnSIP may seem intimidating at first because the plans require you to examine how much you use the phone, rather than treat it like a water tap. However, if you've ever complained that your cable company (or any other service) charges you for features or channels you'll never use, this is what you've asked for.
All plans are monthly and ONSIP does not require a contract. Users and features can be added or removed at any time.
OnSIP has both a proprietary phone software that is top-tier, and a platform that can be used on any device capable of using the Session Initiation Protocol. Having this option is great if you prefer any non-traditional operating system or one of the less popular mobile devices. As with any VoIP provider today, you get so much more than just a way to make phone calls. You get all sorts of integration with third-party CRM and help desk software, and their own applications as well.
With OnSIP, you can communicate by audio or video with any of your colleagues, or even with a new contact visiting your web site, and all with no software to load. Finally, it's worth reminding you that the system is optimized for an all-IP experience, but it will connect to any phone number in the world.
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OnSIP Available Service Plans & Pricing:
OnSIP has atypical pricing plans. Many competitors give you one price for a set of premium features, but OnSIP gives you a la carte pricing for many features. There are 2 basic plans, and extra features and per minute pricing will be covered below:
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