Mango Voice is one of the more recent providers to being offering Hosted PBX and VoIP solutions to businesses of any size. While they may be new to the game, their offerings do not reflect their young age. With a focus on the flexibility and ease of use that the nature of cloud computing and VoIP allows for businesses, Mango Voice offers a solid list of features, mobile apps, integrations, and competitive pricing. Whether you are a small business just looking to get off the ground and adopt a Hosted PBX solution, or an established practice looking to switch over from legacy phones, Mango Voice makes the transition easy with custom tailored plans and a simple to use drag-and-drop interface to customize your calling plans.
Combined with a newly developed mobile app for smart phones, and the ability to add new phones as extensions regardless of their location, Mango Voice makes it easy to outfit your business with the tools you need to maintain a high level of support, and stay productive.
Mango Voice even offers contact center software solutions with their Hosted PBX implementations such as an auto-attendant, CRM integration and an embedded softphone with call recording, so any business can outfit their center or office with the exact tools they need – all from the same provider.
Mango Voice is best for businesses that operate with many locations that require extensions under the same number, or any business that needs contact center solutions baked into their VoIP service would be best to consider Mango Voice for their flexibility, and robust call center offerings to pair with your Hosted PBX implementation.
The Bottom Line for Mango Voice:
While Mango Voice might be a younger provider compared to others, they have put together a very solid offering between the flexible nature of their plans, the ability to custom tailor your preferences with an easy to use solution, and even extra Call Center offerings.
Not to mention 24 hour, U.S. based customer service, unlimited to all customers regardless of the plan they choose. If flexibility is what you’re after, with a low entry cost of nothing, and a solid list of robust features normally reserved for Enterprise level service, then Mango Voice is a solid first choice. Unlike other providers that might charge for their more premium features, like call recording, all Mango customers also receive the full suite of features to truly boost their business. Mango Voice even makes it easy for multiple locations around the country to stay connected with a phone system that operates as it is all under one roof.
Mango Voice Pricing and Services
All Available Plans:
Mango Voice offers a number of different plans for its service, broken up into tiers based on your business size and use case. All plans come with the full suite of Enterprise level features, and unlimited 24 hour, U.S. based customer service.
- Tier 1: 1-4 Phones; $29.95/mo per phone
- Tier 2: 5-9 Phone; $24.95/mo per phone
- Tier 3: 10+ Phones; $19.95/mo per phone
- All plans include the same list of Enterprise level features, including:
-Find me, follow me
-Call reports and analytics
-Visual dial plan editor
-Voicemail to email
-Fax to email
-Music on hold
-Redundant cloud network
-Multiple location support
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