After being with them for a year I can say we regret the decision to do business with them and waste our resources on an antiquated, unreliable platform. They continue to rebrand themselves under the CoreNexa brand which is apparently their way of showing fluffy and pretty graphic design are more important the technical innovation and a platform that delivers what clients want. As a reseller, our clients want some basic features in their VOIP service/app/desktop app: Reliable service, a fully integrated UC experience – calls, web/video conferencing, text/sms, fax send/receive, internal messaging, and file sharing, basically NOTHING that coredial offers in any significant way. I spoke with their sales and development teams on a regular basis and was essentially told they don’t care or it’s not a priority to them. TO compete in the space as a reseller it’s required that you have the platform and features similar to the RingCentral’s, Vonage, and other major players, but yet again coredial fails and really provides little more than a very basic UC web client.
We are currently speaking with BluIP and Skyswitch both of which offer a much more robust platform and the feature set our clients want.